Supporting the Performance Unit in the oversight, review, and assessment of all performance reporting requirements under the Workforce Innovation and Opportunity Act (WIOA) Title I and Title III programs. Providing data analysis for statewide and local area workforce development boards ensuring continuous improvement of service delivery.-Implemented annual data validation review process - reduced error rates over three years from 20% to 5% through training and technical assistance to case managers-Instrumental in the cross-agency partnership that developed the first NC Workforce Credential list, creating the application and re-vetting processes (nccareers.org/credentials/)-Advocated for state policies that promote equitable access to services- not requiring date of birth documentation for homeless youth or the re-entry population-Continuously strategizing with the Director of Performance in process creation, improvement, and problem solving as States implement new federal policy requirements

-Ensured programmatic compliance by developing training tools, job aids, and webinars teaching Workforce Innovation and Opportunity Act (WIOA) regulations and state policies -Created and maintain an Access database of federal reports for compiling data- advanced Excel skills and comfortable analyzing large and complex datasets-Working with field staff and Directors to ensure correct data entry in case management system, troubleshooting issues, identifying areas of concern, monitoring performance

Assisting and providing support to the NC Workforce Credentials Council with the creation of the application and validation process for the North Carolina Workforce Credentials List. -Gathering and presenting research to inform best practices-Organizing large datasets in excel-Preparing materials for website

- Organizer for Social Work Legislative Day, Students for Social Change and Equity Day, and Upward Bound events for more than 200 participants comprised of college students and professionals from across the state- Coordinated with State elected officials' offices to set appointments for event attendees and oversaw event day schedules for 40 groups- Researched and reserved the venue, guest speakers, and vendors; saved $1,000 by negotiating a no cost venue and managed sponsorship from Representative Teresa Benetiz-Thompson- Created and presented a training video on event organizing for the Policy Practice Academy online curriculum- Compiled and organized 200 event evaluations forms and produced a comprehensive report of the results- Testified at a Senate Commission on Labor in opposition of SB502 and met with the bill sponsor to justify the position of social work students and professionals who would be affected by the proposed fee increases; final version of the bill reflected lower fee increases

- Established new and ongoing voter engagement project at Western Nevada Community College in partnership with college administrators - Organized two Get Out the Vote events on campus with over 100 attendees- Created social media campaign, including promotional materials and logo- Conducted in class presentations that provided students with non-partisan information that encouraged civic engagement

- Compiled and prepared AmeriCorps grantees' performance data to report to the Corporation for National and Community Service - Reviewed Notice of Funding Opportunity (NOFO) announcements and presented a comprehensive report of the revision recommendations to the executive leadership team- Conducted data validation of volunteer information in E-Grants system- Created marketing materials including flyers, social media posts, and blog posts

Financial Literacy and Money Education by Students (FLAMES)- Developed and coordinated the Money Savvy Scholars grant initiative that increased participation in FLAMES programming and assisted students in achieving their financial goals. - Conceptualized, researched, created, and presented interactive and engaging workshops for audiences of up to 100 participants at the college and community organizations- Designed surveys to measure, analyze, and evaluate workshops' effectiveness; compiled results in Excel to analyze and present findings to the team and submit to grant manager to highlight successful outcomes of the program- Provided on-site monitoring of program and supervised five employees, including managing weekly schedule and productivity- Managed the creation of the employee and on-boarding manual, and trained new employees