• Developed and executed programs, partnerships, and grant applications/awards with a range of local, state, and national governmental and nonprofit organizations to enhance resident access to social services, educational and enrichment programs, workforce development opportunities, and digital inclusion.• Secured $875k+ in federal and private grants to provide social services, wifi, and devices to residents.• Facilitated 50+ on-site COVID testing and vaccination events for JCHA residents in partnership with Jersey City Department of Health and Human Services.• Contracted with two internet service providers to wire 6 of JCHA’s public housing developments for high speed, affordable broadband; project will connect 1500+ households.• Developed a model to deliver resident services to third-party affordable housing providers as an additional revenue stream for JCHA; producing $45k in profit in the first year.

• Led strategic planning and evaluate internal workflow systems for effectiveness to align programs, foster interdepartmental collaboration, and maximize program efficiencies pursuant to the Executive Director’s agenda and JCHA’s strategic plan. Cut agency-wide vacancy rate in half (from 12% - 6%). Identified opportunity to increase JCHA public housing units by 30%; planning in process.• Provided oversight and guidance to projects by leading interdepartmental working groups and through resource allocation and technical support.• Directed intergovernmental collaboration and stakeholder engagement.

• Facilitated public-private and intergovernmental partnerships and collaboration to support development of new programming and expansion of existing programming across a range of social and community services.• Developed, implemented, and monitored project management plans for a variety of initiatives including workforce development, youth summer employment, community development, and restorative justice.• Coordinated the Jersey City Youth Planning Task Force, a stakeholder group supported by the NJ Office of the Attorney General seeking to decrease juvenile crime/violence and promote positive youth development. Led intra-agency collaboration to address barriers to client engagement.

• Developed and conducted qualitative analysis of implementation of NJ’s Disaster Case Management Program post-Hurricane Sandy in collaboration with a senior researcher. Identified where implementation succeeded and where it failed. Final report highlighted best practices and recommendations for system improvements.

• Engaged in research, data compilation, writing, and editing to advance executive management projects at the Department, which oversees eight divisions serving an estimated 1 in 6 New Jerseyans with a budget of approximately $11 billion and more than 15,000 employees.• Managed the creation of an addendum to New Jersey’s Statewide Transition Plan describing how New Jersey will comply with new federal regulations concerning services for individuals with developmental disabilities. Analyzed and charted data from 3,000+ service settings; assessed compliance with federal regulations resulting in identification of areas in need of further data collection and corrective action planning.• Redrafted New Jersey Administrative Code 10:93, which governs provision of independent living services for individuals who are blind or visually impaired. Reviewed departmental, state, and federal regulations that govern these services to ensure compliance with existing and recently enacted federal legislation.• Served as the Department’s liaison to the Department of Labor in the creation of New Jersey’s Workforce Innovation and Opportunity Act (WIOA) Combined State Plan for submission to the federal government.

• Counseled 15 students in a one-on-one, school-based setting utilizing psychotherapeutic and supportive interventions to address their emotional, behavioral, and mental health issues.• Collaborated with school administrators and teachers to provide accommodations for these students with an aim to improve academic outcomes negatively impacted by their presenting problems.• Researched, coordinated, and co-facilitated a 6-week psychoeducational group for students experiencing test anxiety. Using the techniques taught in the group, the student with the most severe symptoms of test anxiety successfully completed an advanced placement examination symptom free.

• Supervised 20+ CASA volunteers in their casework to ensure that 57 foster children received effective advocacy in family court. • Liaised with family court staff and judges to appoint volunteers to cases, distribute CASA reports, and coordinate court appearances.• Collaborated with NJ child protective services and direct service providers (e.g., school personnel, therapists, doctors, mentors) to investigate children’s well-being and advocate for identified needs in court.• Trained community volunteers by leading interactive sessions on topics such as child abuse and neglect, social services, family court proceedings, child permanency, investigation, and educational advocacy at 30-hour training sessions.

• Facilitated and monitored 100+ yearlong mentorships between military veterans and corporate professionals nationwide. Offered support and guidance to volunteer mentors and mentees throughout the process.• Led a working group in data analysis and assessment of programmatic structure. Recommended database improvements that decreased time required to match mentors/mentees by 50% and ensured a higher percentage of eligible applicants. • Built and maintained relationships with veterans’ service organizations nationwide to coordinate partnerships and enhance outreach efforts.• Rewrote and redesigned ACP’s mentoring handbook, edited and updated the content and sitemap of ACP’s Web site, developed newsletters with a small team. • Organized information sessions for potential mentors and assisted existing mentors in planning group events.

• Substantially edited over 30 books in a range of commercial fiction and narrative nonfiction.• Personally acquired four books for the company by building a network of relationships with 20+ literary agents.• Managed the office and titles of an executive editor publishing about 70 books a year. • Presented new titles to the sales force at quarterly prepublication meetings to build in-house support and share sales analyses of market competition.• Wrote copy for book jackets, seasonal catalogs, and internal sales kits.