Ting Hsuan Sung Email & Phone Number
Who is Ting Hsuan Sung? Overview
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Ting Hsuan Sung is listed as Key Account Manager at Evolution, a company with 8373 employees, based in Taipei, Taipei City, Taiwan, Province Of China. AeroLeads shows a matched LinkedIn profile for Ting Hsuan Sung.
Ting Hsuan Sung previously worked as Commercial Coordinator at Evolution and VPN Customer Support Agent at Proton | Privacy By Default. Ting Hsuan Sung holds Bachelor Of Arts - Ba, Foreign Languages And Literatures, General from National Taiwan University Of Science And Technology.
Email format at Evolution
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About Ting Hsuan Sung
Outcome-driven Customer Support with 4+ years of experience utilizing user insights to improve products. Initiate client communications proactively to encourage feedback, address concerns, and uncover enhancement opportunities by adeptly providing solutions and working closely with cross-functional teams.Had experience in developing/onboarding new clients while nurturing solid and lasting relationships with existing clientele. Successfully managed a team of 8 to achieve exceptional performance and exceed customer service goals.
Ting Hsuan Sung's current company
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Ting Hsuan Sung work experience
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Commercial Coordinator
Current
Vpn Customer Support Agent
- Conduct in-depth troubleshooting of software issues, adeptly guiding customers towards prompt and effective resolutions.- Cultivate exceptional levels of customer satisfaction through attentive and responsive support interactions.- Collaborate closely with cross-functional technical teams to resolve complex problems and improve products based on customer.
Product Support Deputy Shift Leader
- Analyzed aggregated data regularly. Derived actionable insights and regularly presented findings to senior management.- Escalated critical issues and collaborated with key departments to find swift resolutions.- Directed and mentored a team of dedicated Support Agents, optimizing performance during shift hours.- Responsible for the personnel training.
Product Support Specialist
- Communicated, coordinated and strategized with Business and IT teams.- Managed cases and monitor system efficiency.- Ensured customer satisfaction and provided professional and in-time support.- Collected feedback from clients and turned it into an instant reply or action on product improvement.
Customer Support Specialist
- Communicated, coordinated and strategized with Business and IT teams.- Managed cases and monitor system efficiency.- Ensured customer satisfaction and provided professional and in-time support.
Community Operation
- Built and maintained positive relationships with diverse clientele.- Developed account strategies and action plans to achieve revenue and retention targets.- Conducted regular client check-ins to gather feedback, address concerns, and identify opportunities for improvement.- Prepared and delivered regular account performance reports to clients.
Project Planner Internship
- Organize cultural activities for people with different backgrounds and nationalities to share their stories and insights.
Colleagues at Evolution
Other employees you can reach at evolution.com. View company contacts for 8373 employees →
Andrea Costantino
Colleague at Evolution
Sliema, Sliema, Malta, Malta
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DV
Denis Vasilev
Colleague at Evolution
Bulgaria, Bulgaria
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KM
Kristyna Michajlova
Colleague at Evolution
Bulgaria, Bulgaria
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AO
Adebobola Omirin, Mba
Colleague at Evolution
Greater Vancouver Metropolitan Area, Canada
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CO
Cristina Oliveira
Colleague at Evolution
Community Of Madrid, Spain, Spain
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AD
Alyona Drozdova
Colleague at Evolution
Kyiv, Kyiv City, Ukraine, Ukraine
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LT
Laquanta Taplin
Colleague at Evolution
Pontiac, Michigan, United States, United States
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PV
Philippe Van Olden
Colleague at Evolution
Żurrieq, Zurrieq, Malta, Malta
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MM
Mariam Machavariani
Colleague at Evolution
Georgia, Georgia
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AG
Ana Gijashvili
Colleague at Evolution
Tbilisi, Georgia, Georgia
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Ting Hsuan Sung education
Bachelor Of Arts - Ba, Foreign Languages And Literatures, General
Master'S Degree, Technology Management
Frequently asked questions about Ting Hsuan Sung
Quick answers generated from the profile data available on this page.
What company does Ting Hsuan Sung work for?
Ting Hsuan Sung works for Evolution.
What is Ting Hsuan Sung's role at Evolution?
Ting Hsuan Sung is listed as Key Account Manager at Evolution.
Where is Ting Hsuan Sung based?
Ting Hsuan Sung is based in Taipei, Taipei City, Taiwan, Province Of China while working with Evolution.
What companies has Ting Hsuan Sung worked for?
Ting Hsuan Sung has worked for Evolution, Proton | Privacy By Default, 倫塔股份有限公司 Luanta Limited, Spiral Quantum, and Giftpack, Inc..
Who are Ting Hsuan Sung's colleagues at Evolution?
Ting Hsuan Sung's colleagues at Evolution include Andrea Costantino, Denis Vasilev, Kristyna Michajlova, Adebobola Omirin, Mba, and Cristina Oliveira.
How can I contact Ting Hsuan Sung?
You can use AeroLeads to view verified contact signals for Ting Hsuan Sung at Evolution, including work email, phone, and LinkedIn data when available.
What schools did Ting Hsuan Sung attend?
Ting Hsuan Sung holds Bachelor Of Arts - Ba, Foreign Languages And Literatures, General from National Taiwan University Of Science And Technology.
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