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Ting Hsuan Sung Email & Phone Number
Key Account Manager
at
Evolution
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Key Account Manager
Location
Taipei, Taipei City, Taiwan, Province of China
Company size
Who is Ting Hsuan Sung? Overview
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Quick answer
Ting Hsuan Sung is listed as Key Account Manager at Evolution, a with 8373 employees, based in Taipei, Taipei City, Taiwan, Province of China. AeroLeads shows a matched LinkedIn profile for Ting Hsuan Sung.
Ting Hsuan Sung previously worked as Commercial Coordinator at Evolution and VPN Customer Support Agent at Proton | Privacy By Default. Ting Hsuan Sung holds Bachelor Of Arts - Ba, Foreign Languages And Literatures, General from National Taiwan University Of Science And Technology.
Company email context
Email format at Evolution
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Evolution
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Profile bio
About Ting Hsuan Sung
Outcome-driven Customer Support with 4+ years of experience utilizing user insights to improve products. Initiate client communications proactively to encourage feedback, address concerns, and uncover enhancement opportunities by adeptly providing solutions and working closely with cross-functional teams.Had experience in developing/onboarding new clients while nurturing solid and lasting relationships with existing clientele. Successfully managed a team of 8 to achieve exceptional performance and exceed customer service goals.
Current workplace
Ting Hsuan Sung's current company
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Evolution
8 roles
Ting Hsuan Sung work experience
A career timeline built from the work history available for this profile.
Commercial Coordinator
Vpn Customer Support Agent
- Conduct in-depth troubleshooting of software issues, adeptly guiding customers towards prompt and effective resolutions.- Cultivate exceptional levels of customer satisfaction through attentive and responsive support interactions.- Collaborate closely with cross-functional technical teams to resolve complex problems and improve products based on customer feedback.- Test the web and mobile applications on a regular basis to ensure that only a high quality product is released to our customers.
Jun 2022 - Jan 2024
Product Support Deputy Shift Leader
- Analyzed aggregated data regularly. Derived actionable insights and regularly presented findings to senior management.- Escalated critical issues and collaborated with key departments to find swift resolutions.- Directed and mentored a team of dedicated Support Agents, optimizing performance during shift hours.- Responsible for the personnel training system, implementation of the training program and enhancement in team capabilities.- Conducted comprehensive performance evaluations, delivering constructive feedback to both upper management and team members, fostering growth and alignment.- Played a pivotal role as Project Contact in a Cross-departmental Tool Project, leveraging in-depth research findings to precisely identify employee requirements.
Aug 2021 - Jun 2022
Product Support Specialist
- Communicated, coordinated and strategized with Business and IT teams.- Managed cases and monitor system efficiency.- Ensured customer satisfaction and provided professional and in-time support.- Collected feedback from clients and turned it into an instant reply or action on product improvement.
Oct 2020 - Aug 2021
Customer Support Specialist
Spiral Quantum
- Communicated, coordinated and strategized with Business and IT teams.- Managed cases and monitor system efficiency.- Ensured customer satisfaction and provided professional and in-time support.
Mar 2020 - Oct 2020
Community Operation
- Built and maintained positive relationships with diverse clientele.- Developed account strategies and action plans to achieve revenue and retention targets.- Conducted regular client check-ins to gather feedback, address concerns, and identify opportunities for improvement.- Prepared and delivered regular account performance reports to clients, highlighting key metrics and progress.- Collaborated with internal teams (engineering, marketing, product) to ensure client needs are met effectively.- Composed interview-based articles and engaging product descriptions, showcasing a multifaceted skill set.
Feb 2018 - Jun 2019
Project Planner Internship
- Organize cultural activities for people with different backgrounds and nationalities to share their stories and insights.
Feb 2018 - Jun 2018
Team & coworkers
Colleagues at Evolution
Other employees you can reach at evolution.com. View company contacts for 8373 employees →
RR
Rebekka Rogers
Colleague at EvolutionLondon, England, United Kingdom
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NK
Nicat Kurbanov
Colleague at EvolutionMarneuli, Georgia
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JG
Jekaterina Gavrilova
Colleague at EvolutionLatvia
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MC
Mariam Chrikishvili
Colleague at EvolutionTbilisi, Georgia
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AO
Anita Ones
Colleague at EvolutionGeorgia
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ID
Isabella De Haas Juhl
Colleague at EvolutionSaint Julian'S, Malta
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ME
Mourad El Bouich
Colleague at EvolutionVancouver, British Columbia, Canada
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MG
Mayte Garcia Sanchez
Colleague at EvolutionGreater Madrid Metropolitan Area, Spain
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SC
Seungyun Choi
Colleague at EvolutionMalta
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YC
Yunra Choi
Colleague at EvolutionMalta
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Rebekka Rogers
Colleague at EvolutionLondon, England, United Kingdom
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NK
Nicat Kurbanov
Colleague at EvolutionMarneuli, Georgia
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JG
Jekaterina Gavrilova
Colleague at EvolutionLatvia
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MC
Mariam Chrikishvili
Colleague at EvolutionTbilisi, Georgia
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AO
Anita Ones
Colleague at EvolutionGeorgia
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ID
Isabella De Haas Juhl
Colleague at EvolutionSaint Julian'S, Malta
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ME
Mourad El Bouich
Colleague at EvolutionVancouver, British Columbia, Canada
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MG
Mayte Garcia Sanchez
Colleague at EvolutionGreater Madrid Metropolitan Area, Spain
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SC
Seungyun Choi
Colleague at EvolutionMalta
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YC
Yunra Choi
Colleague at EvolutionMalta
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2 education records
Ting Hsuan Sung education
Bachelor Of Arts - Ba, Foreign Languages And Literatures, General
Master'S Degree, Technology Management
FAQ
Frequently asked questions about Ting Hsuan Sung
Quick answers generated from the profile data available on this page.
What company does Ting Hsuan Sung work for?
Ting Hsuan Sung works for Evolution.
What is Ting Hsuan Sung's role at Evolution?
Ting Hsuan Sung is listed as Key Account Manager at Evolution.
Where is Ting Hsuan Sung based?
Ting Hsuan Sung is based in Taipei, Taipei City, Taiwan, Province of China while working with Evolution.
What companies has Ting Hsuan Sung worked for?
Ting Hsuan Sung has worked for Evolution, Proton | Privacy By Default, 倫塔股份有限公司 Luanta Limited, Spiral Quantum, and Giftpack, Inc..
Who are Ting Hsuan Sung's colleagues at Evolution?
Ting Hsuan Sung's colleagues at Evolution include Rebekka Rogers, Nicat Kurbanov, Jekaterina Gavrilova, Mariam Chrikishvili, and Anita Ones.
How can I contact Ting Hsuan Sung?
You can use AeroLeads to view verified contact signals for Ting Hsuan Sung at Evolution, including work email, phone, and LinkedIn data when available.
What schools did Ting Hsuan Sung attend?
Ting Hsuan Sung holds Bachelor Of Arts - Ba, Foreign Languages And Literatures, General from National Taiwan University Of Science And Technology.
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