Allison Viers Email & Phone Number

I'm passionate about improving product experiences and driving collaboration across teams. Over the years, I’ve gained hands-on experience as a Software Quality Assurance Analyst- managing everything from production deploys to thorough testing in local, staging, and production environments. I’ve worked closely with developers to ensure smooth PR approvals and releases.Before that, as a Product Support Analyst, I was the go-to person for investigating, triaging, and escalating bug reports, always working to make sure customer issues were resolved quickly and effectively. My journey started in Technical Support, where I advanced through multiple tiers and developed strong troubleshooting and communication skills.I thrive in roles that require problem-solving, attention to detail, and working across departments to make sure both the technical and customer sides of the business are aligned.