• Bookkeeping – Using Microsoft Excel. Quoting, Invoicing, and Budgeting. • Sales - Building and maintaining a professional relationship with our suppliers and clients.• Marketing and Advertising, using social media, directories, and emails.• Inbound and Outbound calls for Sales and customer services. • Creating posts for social media on Canva software. • Interviewing and Training Team Members.

• Organising garments and running reports on Sync (ERP & PLM software).• Stock sales to external clients with included meeting with buyers and demonstrating the stock.• Ensuring the Factory Shop was sufficiently stocked.• Keeping the warehouse boards up to date with official orders and tracking stock.• Monitoring and chasing customer deliveries.

• Personalized Care: Provide hands-on care, ensuring her comfort and dignity were maintained at all times. • Assist with activities of daily living, including bathing, dressing, grooming, toileting, and mobility support.• Medication Management: Administer medications and treatments as prescribed.• Emotional Support: Offer emotional support and companionship to the patient, creating a nurturing and empathetic environment that fosters trust and communication.• Nutritional Support: Monitor the patient's nutritional intake, and assist with feeding when necessary.• Mobility Assistance: Help the patient with mobility issues.• Comfort Care: Create a calming and soothing environment for the patient.• Documenting Care: Maintain accurate and detailed records of care provided, including daily observations, interventions, and any changes in the patient's condition.

• Successfully developed and implemented personalized support plans for clients, leading to enhanced vocational skills and increased self-confidence. • Facilitated social integration by encouraging participation in groups and activities, resulting in improved communication and interpersonal skills.• Managed meal preparation and nutrition, promoting clients' health and well-being.• Safely and reliably provided transportation to appointments, ensuring timely access to essential services.• Proficiently administered medication, adhering to prescribed schedules and maintaining accurate records.• Offered compassionate assistance with personal care, fostering a sense of dignity and independence for clients.• Organized and supervised excursions, creating enjoyable and educational experiences for clients.

• Answered telephone inquiries, and complaints resolution, dealing with customers’ questions and issues and ensuring customer expectations were met and exceeded through great customer service.• Marketing and promoting my business to increase sales and quoting and tendering for work.• Designing my business web page using Serif WebPlus Software.• Managing, training, and motivating staff on a day-to-day basis, including HR, recruitment, staff rotating, and ensuring the team members’ well-being. Maintaining health and safety requirements, following the COSHH Regulations 2002.• Debtors & creditors control, wages, and invoicing.• Preparing all accounts in Excel for my accountant at the end of the year.

• Answering telephone inquiries, dealing with customer inquiries, complaints resolution, pricing and quoting, faxing, general typing, bookings, corresponding with plumbers etc to make sure jobs run smoothly. • Demonstrating our products to potential customers in the sales showroom. • Contacting potential clients regarding our product. • Bookkeeping using Sage Line 50 Financial Controller. Creditors and Debtors Control.• Making sure the accountant received the relevant information in a timely manner. • HR – staff rotas, training, and payment of staff wage on time.