Allison Willms Email & Phone Number

Milwaukee, Wisconsin, United States

Brookfield, Wisconsin, United States

Burlington, Wisconsin, United States

• Provide administrative support for Imaging and Emergency departments
• Answer phone calls, messages while registering patients and obtaining demographics, identifying, and resolving registration errors
• Fulfill patient requests for imaging records with proper documentation via EPIC
• Route escalated STAT requests for diagnostic imaging to technologists
• Update information and communicate changes to the patient such as scheduling changes and test preparation
• Monitor patient flow, ensure proficient patient care and accommodate patients with sensory impairments

Muskego, Wisconsin, United States

• Coordinated resident admission and discharge
• Recorded admission inquiries and acceptance to accurately track bed occupancy
• Responded to admission inquiries, processed referrals, completed pre-authorization forms and authorized insurance plans
• Delivered facility education and tours
• Referred and updated policies and procedures involving resident admission procedures

Muskego, Wisconsin, United States

• Performed new resident screening under social worker
• Held weekly care conferences with residents, their families, and outside partners
• Performed chart Audits