Senior Director, Consumer Insights
CurrentLead high-performing global team of expert researchers and analysts responsible for insights across all of EA’s portfolio of games, platforms, growth initiatives, and foundational player topics.Define and drive team research initiatives including impact on games, brands, marketing, and business strategies; how EA uses player sentiment trends; understanding of motivations, segments, and player personas; marketing/brand tracking; cultural trends and foresight; product innovation through collaborative ideation workshops to identify and validate new features and modes; hundreds of custom research projects that have informed final product and marketing decisions.Recognized as top people leader with strong retention and satisfaction; passionate about development and inclusion.