Ww Head Of Strategic Account Management
Current
Sep 2023 - Present
AeroLeads people directory · profile
Allison Albrecht Email & Phone Number
Global Customer Success & Account Management Leader
at
Atlassian
1 work email found
@tableau.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Customer Success & Account Management Leader
Location
Seattle, Washington, United States
Who is Allison Albrecht? Overview
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Quick answer
Allison Albrecht is listed as Global Customer Success & Account Management Leader at Atlassian, based in Seattle, Washington, United States. AeroLeads shows a work email signal at tableau.com and a matched LinkedIn profile for Allison Albrecht.
Allison Albrecht previously worked as WW Head of Strategic Account Management at Atlassian and Head of CS, Digital Success Strategy at Confluent. Allison Albrecht studied at University Of Washington.
Company email context
Email format at Atlassian
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{first_initial}{last}@tableau.com
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Profile bio
About Allison Albrecht
Leader of worldwide Customer Success, Digital Success (Scale), and Account Management teams. Experience includes leading through 2 IPOs, designing & building multiple teams from inception to 80+ members, exceeding & forecasting org quotas of $700MM+, driving significant lift in customer retention & satisfaction, analyzing health indicators, building self-service frameworks, speaking on panels, and collaborating with C level leaders. Positive people management and team mentality always. A true coach & mentor at heart.
Listed skills include Social Networking, Social Media Marketing, Cold Calling, Salesforce.Com, and 11 others.
Current workplace
Allison Albrecht's current company
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12 roles · 17 years
Allison Albrecht work experience
A career timeline built from the work history available for this profile.
Head Of Cs, Digital Success Strategy
Selected to design and execute a tech-led, scalable programmatic engagement model based on Customer Success principles to proactively guide customers through the customer journey. Included systems selection and integration, cross functional alignment to the customer journey, and creation of technical media.Concurrent oversight of Global Customer Success.
Jan 2022 - Feb 2023
Head Of Global Customer Success
Head of the Customer Success Management organization Reporting to Chief Customer OfficerOversee global results in EMEA, APAC, AMERDedicated to leading a world class team focused on outstanding customer outcomes. First leader brought in to design and execute a world class Customer Success motion. Strategically built a team including Field Enterprise.
Aug 2019 - Feb 2023
Head Of Renewals - Americas
Head of Renewals for Americas, including United States, Canada, LATAM, Channel, and Federal marketsAnnual quota of $700M+Reporting to Customer Solutions VPOversee 6 front line Managers and org size of 70 reps Forecast revenue, retention, adoption, and KPI metrics Present to C-level, SVP executives during weekly/monthly business updates and quarterly.
Jun 2018 - Aug 2019
Senior Manager, Customer Success
Team Manager, Customer Success 2016: USCA Mid-Market & Healthcare 2017: USCA Enterprise 2018: USCA Enterprise Revenue and Retention Rate responsibility for a team of Customer Success Representatives.Achieve or exceed monthly/quarterly/annual renewal targets and provide an accurate individual and team forecast and risk analysis.Accurately maintain a rolling.
Jan 2016 - Jun 2018
Team Lead, Customer Success
Commercial Accounts - USCAOversaw a team of 8 Customer Success ManagersMaximized account growth opportunities by playing an active role on the account team and helping to identify upsell/cross-sell opportunities.Identified customer requirements, uncover roadblocks, and demonstrated strong account management capabilities to drive renewal to on-time.
Mar 2015 - Dec 2015
Customer Success Manager, Enterprise Strategic Accounts
Responsible for customer retention for a specific book of Enterprise level, strategic accounts. Focused on interacting and building relationships with customers to ensure they are plugged into all the resources Tableau has to offer.Dedicated to customers' deployment, adoption, and training to guarantee customer satisfaction.
Jan 2014 - Dec 2015
Customer Success Manager, Commercial Accounts
Tableau transforms the way people use data to solve problems. We make analyzing data fast and easy, beautiful and useful. It is software for anyone and everyone. Customers of all sizes use our products, from Fortune 500 companies, to video game designers, to scientists in the jungles of Central America, to high school principals. Our software is for anyone.
Jan 2013 - Jan 2014
Account Manager
LivingSocial is the local marketplace to buy and share the best things to do in your city. We help local businesses grow by introducing them to high-quality new customers and give merchants the tools to make our members their regulars. Account Manager - Los Angeles Major Markets+ Consistently met and exceeded monthly sales quota. + Increase revenue by.
Sep 2011 - Jan 2013
E-Data Analysis And Technology Litigation Support
The K&L Gates e-Discovery Analysis & Technology (e-DAT) group delivers creative, efficient, and cost-effective records management, e-discovery, and litigation readiness services to a broad range of clients across multiple industries.
2011 - 2011
Executive Assistant To The Ceo
Bandwidth Advisors provides data center, CDN, MPLS, wholesale internet, cloud and managed hosting consulting and brokering services to companies headquartered in the Pacific Northwest who need to secure connections across the Globe. Specialize in helping companies that require a high degree of reliability, throughput and flexibility.
2009 - 2010
~1 yr
Fundraising Coordinator
Called into the alumni community of the University of Washington to facilitate donations.
Jan 2008 - Jan 2009
2 education records
Allison Albrecht education
Education record
University Of Washington
Education record
University Of Washington
FAQ
Frequently asked questions about Allison Albrecht
Quick answers generated from the profile data available on this page.
What company does Allison Albrecht work for?
Allison Albrecht works for Atlassian.
What is Allison Albrecht's role at Atlassian?
Allison Albrecht is listed as Global Customer Success & Account Management Leader at Atlassian.
What is Allison Albrecht's email address?
AeroLeads has found 1 work email signal at @tableau.com for Allison Albrecht at Atlassian.
Where is Allison Albrecht based?
Allison Albrecht is based in Seattle, Washington, United States while working with Atlassian.
What companies has Allison Albrecht worked for?
Allison Albrecht has worked for Atlassian, Confluent, Tableau Software, Livingsocial, and K&L Gates Llp.
How can I contact Allison Albrecht?
You can use AeroLeads to view verified contact signals for Allison Albrecht at Atlassian, including work email, phone, and LinkedIn data when available.
What schools did Allison Albrecht attend?
Allison Albrecht studied at University Of Washington.
What skills is Allison Albrecht known for?
Allison Albrecht is listed with skills including Social Networking, Social Media Marketing, Cold Calling, Salesforce.Com, Contract Negotiation, Account Management, Customer Retention, and Customer Service.
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