Allison Basile Email and Phone Number
Allison Basile work email
- Valid
- Valid
- Valid
Allison Basile personal email
- Valid
- Valid
- Valid
Allison Basile phone numbers
Is your digital space bogged down by murky, lackluster content?I’m a dynamic UX content manager, writer, and strategist working at the intersection of user experience and content creation. My passion for creating useful, engaging copy drives deliverables that inform and delight audiences—while advancing strategic business goals across Digital, Financial, Publishing, Automotive, and Pharma sectors. My work spans large website redesigns, content migrations, site functionality ideation, and mobile app content development. SKILL SETUser Experience | Copywriting | Digital Content Management | Technical Writing | Copy Editing | Content Strategy | Content Marketing | SEO | CMS & Web Production (AEM, FatWire) | Content Auditing | Taxonomy Development | Wiki (Confluence, MoinMoin) | Voice & Style Guides | Agile Workflow Management | Social Media Messaging | Validation & SDLC (Policies, SOPs) | Regulations & Compliance (21 CFR Part 11, SOX, SAS70) | Knowledge Management & Document Versioning (SharePoint, OneDrive, CollabNet, Documentum, Subversion) | Enterprise Cloud Platforms (ServiceNow) | ChatGPT Training DataWRITING SAMPLESSee my portfolio for a career cross-section of writing samples, e.g., Web/Mobile User Experience (UX), technical writing, marketing collateral, ADA annotations, and SOPs.Go to: https://www.clippings.me/allisonbasile
-
Bristol Myers SquibbNew York, Ny, Us -
Content Strategy Manager, Digital Workforce ExperienceBristol Myers Squibb Nov 2019 - PresentLawrence Township, Nj, Us- Manages Knowledge Portal content development process. ‐ Maintains stellar quality of Workforce Portal articles, building optimal Global Business Operations experiences. - Advances enterprise goals for enhanced employee productivity through seamless knowledge delivery, partnering with Application/Service Owners and other key stakeholders. - Orchestrates key global initiatives, including creation of over 50 Facility Site pages to support rollout of Digital Onboarding tool for new hires.- Migrated legacy, IT knowledgebase content to ServiceNow platform, repurposing highly technical articles into user-friendly, content components to drive streamlined, workflow guidance.(Converted to FTE in March, 2023)
-
Ux CopywriterMetlife Aug 2018 - Nov 2019New York, Ny, Us- Created online service portal and marketing content for global User Experience (UX) group.- Supported company's enterprise-wide rebranding efforts with cogent, customer-focused messaging.- Aligned copy decks with interactive wireframes, tone-of-voice best practices, brand standard style guides and 508 ADA requirements.- Collaborated across functional areas with product owners, UX visual designers, developers, and the business. -
Editor, Investing Digital Design, Merrill EdgeBank Of America Jun 2017 - Jun 2018Charlotte, Nc, Us- Created mobile app and online content for the Merrill Lynch Global Wealth Management team, which drives customer engagement with investing and trading tools across digital platforms.- Collaborated with interactive/visual designers, developers, accessibility (ADA) analysts, and business partners to build a best-in-class user experience.- Implemented cohesive Merrill Edge content style and ADA guidelines to help synergize the Bank of America and Merrill Lynch brokerage sites.- Authored web-optimized, marketing content to evangelize the Merrill Edge customized, active trader online experience, easy-to-use trading tools, and award-winning research. -
Editor, Digital Customer ExperienceJpmorgan Chase & Co. Jun 2016 - Jun 2017New York, Ny, Us- Provided editorial oversight and created content for digital customer experience team at leading global financial services firm.- Authored interactive screen content for the Chase Pay mobile app, collaborating with user strategists, marketing, interaction and visual designers to deliver an innovative experience that engages, empowers, and rewards users.- Worked closely with product managers, legal partners, and accessibility experts to ensure content met business, compliance, and ADA goals.- Maintained mobile-specific editorial standards, e.g., focusing on natural, conversational language and personalization, etc. -
Managing Editor & Sr Technical WriterRazorfish Nov 2011 - May 2016New York, Ny, Us- Managed team of technical writers on a $15M/year account for Fortune 10 client.- Was responsible for digital content creation on Ford and Lincoln Owner sites, which attract 2M visitors/month combined; worked directly with Ford Investor client to publish SEC-regulated, time-sensitive updates on Corporate site.- Technology and vehicle feature support content alone accounts for approx. 900,000 pageviews/month, a 40% increase in traffic YOY; traffic increase attributed to adding new, topical content and enhanced SEO metadata. - Coordinated with cross-functional teams to facilitate stakeholder sign-offs, SME review, legal approval, website production, and CMS Editorial QA across multiple workstreams.- Developed customer support content for new in-vehicle technology release; average helpfulness rating by users (80% favorable) surpasses average rating for legacy content. - Created formative content and taxonomy for Solution Finder, a visual interface that allows vehicle owners to pinpoint solutions to specific problems; Solution Finder named Official Honoree for 2016 Webby Awards (Mobile: Best User Interface category). -
Technical WriterTime Inc. May 2008 - Nov 2011New York, Ny, Us- Documented processes used by Internet Operations & Content Support teams to develop, manage, maintain and operate Time Inc. websites, which attract more than 50 million unique visitors (at 1.5 billion page views) each month, e.g., People.com, Time.com, and EntertainmentWeekly.com, etc.- Leveraged cutting-edge knowledge management, document versioning, and workflow coordination technologies such as CollabNet, Subversion, and Wiki to support a distributed team of developers. -
Technical WriterS&P Global Ratings Apr 2007 - Feb 2008New York, Ny, Us*My Credit Profile Project (August, 2007 – March, 2008):*- Supported a 24x7 customer service web portal that gives clients direct access to their credit ratings and in-depth analysis on their sectors and entities.- Worked with Corporate & Government Ratings and Application Development teams to create Marketing collateral, User Guides, and online Help / FAQs.*RatingsXpress Project (April, 2007 – August, 2007):*- Supported RatingsXpress, a real-time, ratings data delivery tool.- Provided content management services to optimize narrative text and navigation for online user guide.- Collaborated with cross functional areas to prepare content and site architecture for migration to new content management tool, “Joomla!” -
Technical WriterTiaa-Cref Apr 2005 - Apr 2007New York, Ny, Us- Managed documentation projects supporting career banding initiative to flatten hierarchical structure of jobs across the enterprise- Created role profiles that encapsulate job objectives, skill sets, and functional proficiency levels of each position for a diversity of business areas - Interviewed subject matter experts and leveraged industry benchmark data on market trends and compensation guidelines -
Technical WriterStandard & Poor'S Jul 2004 - Mar 2005New York, Ny, Us- Supported Ratings IQuery, a web-based ratings reference tool - Provided content management (e.g., created online text, Help, FAQs), as well as developed User Guide and Marketing collateral (e.g., fact sheets, sales slicks, Flash demo, and training materials)
-
Technical WriterBristol-Myers Squibb May 2001 - Jun 2004Lawrence Township, Nj, Us- Created training manuals for a safety database that processes drug-related adverse event reports for submission to regulatory agencies- Wrote 21 CFR Part 11 compliant procedures for global infrastructure group that supports desktop / LAN environments enterprise-wide- Wrote SOPs, Work Instructions, Policies and Standards (e.g., regarding SDLC, GMPs, Help Desk, and Information Security)- Wrote a series of developers’ guides to support the OneBMS Enterprise (Plumtree) Portal - Documented Best Practices procedures, detailing innovative solutions to common developer problems
-
Technical WriterWyeth Pharma. Dec 2001 - Jan 2002Created Validation-related deliverables during this very short term consulting assignment, e.g., Performance Qualifications, etc.
-
Technical WriterCisco Systems Oct 2000 - May 2001San Jose, Ca, Us- Wrote Methods & Procedure documentation to support delivery of end to end, enterprise network solutions for telecomm carriers and ISPs- Created troubleshooting guides, system overviews, technical skills recommendations, network deployment collateral, and site requirement documentation- Received Team Achievement Award for team loyalty and support, March 2001 -
Technical WriterIntegrated Network Corporation Mar 1998 - Oct 2000- Developed marketing documentation that detailed “last mile,” network access solutions - Archived documents on Source Integrity system, tracking ISO compliant approvals and revision levels- Coordinated booth preparations and promotions for major trade shows, e.g., Supercomm, Atlanta, GA- Supported corporate web site development and maintenance
-
System EngineerAt&T Feb 1997 - Feb 1998Dallas, Tx, Us- Performed surveillance, maintenance and provisioning of Access NP platform at voice messaging service center- Created technical documents, detailing provisioning, report and diagnostic procedures- Provided Tier 2 platform administration / security and helped direct on-site workforce to perform troubleshooting and hardware replacement
Allison Basile Skills
Allison Basile Education Details
-
Smith CollegeEnglish Literature
Frequently Asked Questions about Allison Basile
What company does Allison Basile work for?
Allison Basile works for Bristol Myers Squibb
What is Allison Basile's role at the current company?
Allison Basile's current role is Content Strategy Manager, Digital Workforce Experience.
What is Allison Basile's email address?
Allison Basile's email address is al****@****aol.com
What is Allison Basile's direct phone number?
Allison Basile's direct phone number is +173276*****
What schools did Allison Basile attend?
Allison Basile attended Smith College.
What skills is Allison Basile known for?
Allison Basile has skills like Technical Writing, Content Strategy, Web Content Management, Content Development, Editing, Sdlc, Content Management, Technical Documentation, Software Documentation, Copywriting, Cms, Online Help.
Who are Allison Basile's colleagues?
Allison Basile's colleagues are Ayush Khandelwal, Anthony Manney, Mshs, Pa-C, Diane Henning, Jude Vijay David, Tammy Hawke, Juan Vázquez Padovani,cpa,cma, Deepika Purohit.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial