As the Director of Technology & Motorsports Ventures, I lead strategic initiatives to enhance innovation, operational efficiency, and client engagement across the motorsports industry and beyond. My role combines project management, technology integration, business development, and strategic marketing to deliver impactful solutions that streamline processes and elevate customer experiences.Key Responsibilities:Strategic Leadership: Develop and implement technology-driven strategies that foster innovation, improve operational workflows, and enhance client engagement within the motorsports domain.Project Management & Delivery: Oversee end-to-end delivery of technology solutions and strategic initiatives, ensuring alignment with business objectives, timelines, and quality standards.Technology Integration: Leverage advanced technology solutions, including data analytics and digital tools, to optimize performance and streamline operational processes.Client Relations: Act as the primary point of contact for clients, delivering tailored solutions that address unique challenges and align with strategic goals.Motorsports Industry Expertise: Utilize deep industry knowledge to identify new opportunities, support sales efforts, and drive business growth through innovative projects and partnerships.Process Improvement: Continuously evaluate and refine processes to improve efficiency and effectiveness, establishing best practices and standardized workflows for consistent delivery.I excel at organizing complex projects, fostering collaboration across diverse teams, and driving process improvements to meet and exceed business objectives. My passion for technology and motorsports fuels a commitment to delivering exceptional outcomes that contribute to long-term success.

In my role as Senior Coordinator of Member Services and Racing Operations at NASCAR, I focused on enhancing member engagement and streamlining operational processes to support both the organization and its stakeholders. My responsibilities included digital systems management, project tracking, and cross-departmental collaboration to ensure effective service delivery.Key Responsibilities:Digital Systems Management: Spearheaded the implementation of a digital membership and credentialing system, overseeing technical requirements, risk mitigation, training, and policy development to enhance operational efficiency.Project Tracking: Monitored key project milestones to ensure adherence to tight deadlines, facilitating successful project delivery within the racing operations team.Operational Procedures: Collaborated with senior leadership to develop and refine departmental operating procedures, optimizing workflows to improve service delivery.Website & Intranet Management: Maintained and updated the NASCAR Members website and departmental intranet with relevant content and performance metrics, ensuring clarity and accessibility of information for members.Brand Consistency: Coordinated with creative teams and external vendors to ensure brand consistency across digital platforms, signage, and departmental materials, reinforcing the NASCAR brand.Internal Coordination: Worked closely with various internal departments and racetrack marketing teams to align on branding and sponsor visibility initiatives, enhancing overall engagement.Support & Training: Provided support to racetracks on fan experience, credentialing, and training needs, ensuring that operational teams were equipped to deliver exceptional service.Member Assistance: Delivered accurate and efficient assistance to partners, sponsors, teams, and employees at various levels, addressing inquiries and resolving issues promptly.

I provided operational support to enhance the membership and credentialing processes while ensuring timely and accurate service delivery to partners and stakeholders.Key Responsibilities:Operational Support: Assisted in developing and refining departmental procedures, contributing to the modernization of membership and credentialing processes to improve efficiency.Vendor Coordination: Managed relationships with creative and print vendors, ensuring the timely delivery of materials and maintaining quality standards.Membership Processing: Handled membership processing for partners, sponsors, teams, and employees with precision and efficiency, ensuring accurate records and documentation.Issue Resolution: Independently addressed and resolved membership and credentialing issues, enhancing overall member satisfaction and operational effectiveness.

I provided comprehensive support to multiple clients, managing various administrative tasks to ensure smooth operations and effective communication.Key Responsibilities:Travel Coordination: Scheduled and managed travel arrangements for multiple clients, ensuring seamless itineraries and adherence to preferences.Meeting Management: Organized and coordinated meetings, including calendar invitations, attendee communication, location confirmations, catering needs, and audio/visual setup.Document Preparation: Created and edited reports, documents, and presentation materials using Microsoft 365 and other software as needed, ensuring high-quality deliverables.Database Management: Maintained investor contact and contract information in Salesforce, ensuring accuracy and accessibility of critical data.Regulatory Coordination: Collaborated with state agencies on real estate matters, facilitating effective communication and compliance.File Organization: Organized and maintained both electronic and hard copy files, ensuring efficient retrieval and management of information.Miscellaneous Support: Assisted with a variety of business and personal tasks for multiple clients, demonstrating adaptability and a client-focused approach.

As Sales Coordinator, I led the sales team and enhanced operational efficiency within the organization.Key Responsibilities:Sales Management: Maintained organized sales records and reported month-end goals to senior management.Presentation Development: Created and distributed documents to support the sales team in generating leads.Team Leadership: Facilitated weekly staff meetings to discuss strategies and performance.Policy Implementation: Developed and implemented policies to increase productivity and customer satisfaction.Effective Communication: Established processes with sales representatives for prompt order processing and issue resolution.Training Participation: Gained comprehensive product knowledge through essential sales training sessions.Inventory Monitoring: Analyzed inventory levels while tracking new services and products.Customer Support: Assisted customers with special requests and resolved complaints to ensure positive experiences.Scheduling Oversight: Created and supervised schedules to ensure adequate coverage.Promotions Coordination: Coordinated sales programs and promotions based on merchandising trends.Advertising Oversight: Ensured advertising and sales programs effectively reached targeted customers.File Management: Maintained organized files for sales programs and marketing initiatives.Digital Content Updates: Updated the company website and social media as needed.

As an Executive Assistant, I provided comprehensive support to the Chief Supporting Services Officer (CSSO) to enhance operational efficiency.Key Responsibilities:Correspondence Management: Handled incoming and outgoing correspondence on behalf of the CSSO.Meeting Coordination: Scheduled meetings, including calendar invitations, attendee communication, and location confirmations.Travel Arrangements: Managed travel logistics for the CSSO.Documentation: Created and edited reports, documents, and presentations using Microsoft 365.Brand Compliance: Collaborated with Brand Marketing to ensure printed materials adhered to brand guidelines.Budget Tracking: Monitored departmental expenses and prepared expense reports to ensure budget compliance.Aviation Records Maintenance: Maintained records, manuals, and FAA documentation related to aviation.Cross-Departmental Collaboration: Assisted with projects and tasks across various departments.

As an Executive Assistant at IMSA, I provided comprehensive support to the President and VP of Marketing, ensuring smooth operations and efficient management of their schedules and responsibilities. My role encompassed a wide range of administrative and organizational tasks.Key responsibilities included:• Meeting and Event Planning: Coordinated and executed meetings and events for the President and VP of Marketing, managing all aspects from logistics to execution.• Correspondence Management: Handled incoming and outgoing correspondence, addressing matters that did not require direct involvement from the President.• Travel and Scheduling: Managed travel arrangements, maintained travel profiles, and established relationships with premium hotels, airlines, and car service providers.• Documentation and Reporting: Created, edited, and prepared reports, documents, and presentation materials using Microsoft 365. Maintained and organized electronic and hard copy files.• Executive Communication: Liaised with top-level executives and their administrative teams, preparing presentations and information for board meetings, sponsors, and internal stakeholders.• Expense Management: Prepared and electronically submitted expense reports for the President and VP of Marketing.• Project Support: Collaborated on various projects and tasks with members of other departments to ensure alignment and efficiency

As a Senior Administrative Security Specialist at NASCAR, I was responsible for managing and enhancing security operations, including document management, budget oversight, and vendor coordination. My role involved ensuring the safety and efficiency of operations across various departments.Key responsibilities included:• Document Management: Prepared, organized, and maintained confidential and sensitive documents, ensuring accuracy and completeness.• Budget Oversight: Reviewed and revised departmental budgets, ensuring financial accuracy and alignment with organizational goals.• Vendor and Event Coordination: Managed vendor relations and increased vendor hall revenue by over 100%. Coordinated logistics for the annual NASCAR Summit, including website and mobile application management.• Security Systems Management: Maintained and updated building access systems for NASCAR employees, processed credentials, and ensured appropriate emergency procedures were in place.• Liaison and Negotiation: Acted as a liaison between NASCAR and local, state, and federal law enforcement. Negotiated with sponsors and vendors to enhance event presence and attendee experience.• Administrative Support: Provided executive support by managing schedules, travel arrangements, and expense reports for the security team. Prepared meeting agendas, materials, and minutes for various executive meetings.Additional achievements:• Increased vendor hall revenue and event presence through strategic negotiation and partnership management.• Enhanced attendee experience at NASCAR Summit events through successful sponsorship and vendor coordination.• Ensured the efficient and secure handling of sensitive information and emergency procedures.

· Answer and transfer calls to on a multi-line telephone· Create and modify documents using Microsoft Office· Manage calendar for department heads· Perform general clerical duties· Setup and coordinate meetings and conferences· Write and review proposals for clients

· Answer and transfer calls to on a multi-line telephone· Create and modify documents using Microsoft Office· Work directly with clients and AutoCAD personnel to customize booth layout· Maintain financial records of each vendor· Perform general clerical duties· Setup and coordinate meetings and conferences