Partner with aesthetically oriented practices to enhance growth opportunities of their business using the Facial Aesthetics product portfolio.Provide an exciting learning environment on products and procedures to keep staff and Providers engaged and up to date on newest industry approvals.Manage field resources to differentiate the value of each product's brand and how it can grow the practice.Coordinate and plan monthly marketing principles that encourages a change in buying behavior.

Managed OTC, generic, and prescription eye care and dermatology products for key accounts which represent 80% of company's sales.Executed sales, returns, and exchanges while coordinating delivery and billing of orders for key accounts.Assisted National Account Managers with requests from buyers of our key accounts.Responsible for sales order processing, back orders, and escalated customer service complaints.

Representative of the Facial Aesthetics portfolio of products.Maintained personal relationship with offices while local rep is on extended leave of absence which included extended travel for field meetings.Responsible for training members on Credit Reinvestment Application Program.Presented product information via phone and WebEx to new medical offices interested in facial aesthetic products.Offered business development ideas to practices across 9 states in Northwest.Provided educational material to medical practices that actively order product.Responsible for sales order processing, sample management, and escalated customer service complaints.

Trained and certified in Vivite Skin Care & LatisseAssisted territory managers across 9 states with business development of 500+ accounts.Executed sales, returns, and exchanges while coordinating delivery and billing of orders.Maintained effective relationships with vacant and leave of absence territories.Trained new staff members via Webinar conferences.Delegated product samples to physicians for use on naive patients.Supported management on special projects while upholding sales responsibilities.

Prepared and analyzed financial statements and order histories.Negotiated payment arrangements on past due invoices.Resolved customer billing and purchase issues related to their account.Assisted 9 sales representatives in the plastic surgery field with reconciliation of delinquent accounts.

Participated in monthly sales quotas including opening new bridal accounts. Utilized strong listening skills to identify bride’s desires relating to time management of her wedding plans.Maintained cleanliness of store in compliance with company regulations

Participated daily in social media marketing opportunities and website optimization.Updated a variety of office documents for more efficient use within office.Trained in a variety of aesthetic procedures including Obagi Skincare, Alma Lasers, Silkpeel, SmartLipo, & NeoGraft Hair Restoration.Educated patients on office procedures via phone and face-to-face communication.

Selected to represent restaurant at Taste of Yorba Linda and other community events.Provided superior customer service while multi-tasking preparations for orders.Managed money including credit cards and cash.Operated computer for accurate order recognition.

Designed training manual for new receptionists.Executed employee schedules and time cards. Updated salon paperwork on 100+ employee files in compliance with state board regulations.Integrated QuickBooks to manage money for rent, petty cash, & purchases.Communicated with customers and stylists for booking appointments.Promoted salon products and boutique merchandise to customers.