Allison Lunsford Email & Phone Number

Long Beach, Ca, Us

Long Beach, Ca, Us

United States

United States

- Manage portfolio of 15+ Higher Education & Corporate projects.- Own projects from initial customer outreach to post launch support. Including physical installation of product, software implementation & adoption.- Perform initial project kick-off call to share product details, review site requirements & collect additional information needed to plan a successful launch timeline.- Gather project information from clients to provide all departments with the necessary information & details to execute.- Conduct regular internal & external stakeholder progress reports to keep all parties engaged & on-time, while assessing potential delays to address before they arise.- Produce a launch summary to serve as a formal record of the wins & challenges surrounding each launch to assist future resources in managing the account.- Assist with Multi-Family portfolio to implement a new launch process, providing feedback & suggestions to senior management.

Irvine, Ca

- Main point of contact for key clients, overseeing client communication & expectations during the campaign production & execution process.- Develop a deep understanding of the client’s culture, processes, business & structure to serve them effectively.- Participate in RFP brainstorms, offering creative ideas & approaches to more effectively execute the clients requests & needs.- Gather program information from clients to provide all departments with the necessary information & details to execute.- Proof all aspects of programs to ensure error free execution.- Ensure timely & quality delivery of all contracted program deliverables.- Prepare proposal plans & decks while being mindful of client expectations, deadlines & overall objectives.- Create contracts, invoices & scopes of work, working closely with internal teams to ensure documents are fully executed.- Work closely with internal & external teams to ensure each team has all the necessary requirements.- Gather, analyze & develop post-program recaps & reports for clients empowering the clients to make informed business decisions, pivot based on market trends & adjust future campaigns to ensure top performance.- Streamlined testing & client approval process to reduce campaign creation to release time by two days.- Launched loyalty reengagement email campaign that generated over $1M in additional revenue for national restaurant client.

Hollywood, Ca

- Manage Academy Team members of 3 members & Academy participation in event involvement, including Master Classes.- Oversee all Academy Students through initial contact, enrollment & payment, through course completion & graduation.- Supervise all Student & Staff interaction, including complaints & payment issues.Monitor, motivate, track, & manage individual & team sales targets.- Set course & workshop calendar schedules ensuring ability to meet & exceed department sales targets.- Cross-department collaboration to promote, maximize sales & implement new initiatives.- Consistently review sales techniques & implement new directives to ensure consistent service & time efficiency.- Take a proactive role in training & educating team members to maximize competency in various administrative areas, including sales techniques, technology, reporting, & coordinating.- Coordinate & attend off-site industry experience for Academy team & alumni students.Maintain & proactively seek appropriate partnerships & opportunities to increase Academy awareness, interest & sales.- Consistent YOY department sales increase of 25%+.

Hollywood, Ca

Irvine, Ca

- Coordinate company Trade Show participation, including ordering materials, in-house creative & printing, hotel reservations, convention registration, payment, trucking, point of contact for show & show representatives, & all back-end preparation for attendees.- Assist Account Executives in pre-sales preparation: preparing media kits, PowerPoint presentations, hand-outs & leave behinds such as PR articles & redemption/case studies.- Prepare & format redemption reports, case studies, & various reports/documents.- Track Sales Executives monthly performance.- Oversee & work with Sales & Marketing Assistant to formulate & prepare various sales tools for Account Executives & Managers.- Assist & work closely with CEO, President, VP of Sales, & other high level management with various tasks & reports using the utmost discretion & confidentiality.

Costa Mesa, Ca

- Coordinate company involvement in promotional events. This includes organizing the Quarterly Managers Conference, annual participation in the Susan G. Komen Race for the Cure, & PR events such as involvement in the Newport Beach Beauty Pageant.- Manage & work closely with Corporate Educators to draft & formulate courses.- Plan & organize vendor product knowledge classes for store employees on & off site.- Act as the Corporate Liaison for reps & vendors for employee Product Knowledge.- Serve as the Primary Corporate Contact for all stores by assisting Store Managers with customer issues, giving approvals on all returns & refunds, as well as process all customer inquiries & complaints.- Creative Development & Implementation: Responsible for updating the “Planet Beauty Blog” on company’s website, designing the homepage of the company website seasonally, design email blasts & sales flyers, & the construction of all company PowerPoint presentations.- Gather & analyze employee sales revenue reports. - Assist Human Resources by scheduling all interviews & performing reference checks.- Prepare & review commission reports for payroll.

Irvine, Ca

- Provided customer support & all store inquiries to 800+ ended users.- Documented & monitored problems to ensure a timely resolution, including followingthrough with customer from beginning to end of issue.

Certificate In Fashion, Glamour, & Bridal Makeup Artistry

General

General

Biology / General