Allison Hendrickson
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Allison Hendrickson Email & Phone Number

Director, Technical Operations at CareFirst BlueCross BlueShield at CareFirst BlueCross BlueShield
Location: Baltimore, Maryland, United States 13 work roles 3 schools
2 work emails found @carefirst.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Role
Director, Technical Operations at CareFirst BlueCross BlueShield
Location
Baltimore, Maryland, United States

Who is Allison Hendrickson? Overview

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Quick answer

Allison Hendrickson is listed as Director, Technical Operations at CareFirst BlueCross BlueShield at CareFirst BlueCross BlueShield, based in Baltimore, Maryland, United States. AeroLeads shows a work email signal at carefirst.com and a matched LinkedIn profile for Allison Hendrickson.

Allison Hendrickson previously worked as Director, Technical Operations at Carefirst Bluecross Blueshield and Director, PBM Operations at Carefirst Bluecross Blueshield. Allison Hendrickson holds Master Of Science In Health Systems Administration from Georgetown University.

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Email format at CareFirst BlueCross BlueShield

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{first}.{last}@carefirst.com
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AeroLeads found 2 current-domain work email signals for Allison Hendrickson. Compare company email patterns before reaching out.

Profile bio

About Allison Hendrickson

Experienced Director Of Operations with a demonstrated history of working in the insurance industry. Skilled in Healthcare Management, Healthcare, Analytics, and Public Speaking.

Listed skills include Project Management, Analytics, Analysis, Data Analysis, and 11 others.

Current workplace

Allison Hendrickson's current company

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CareFirst BlueCross BlueShield
Carefirst Bluecross Blueshield
Director, Technical Operations at CareFirst BlueCross BlueShield
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13 roles

Allison Hendrickson work experience

A career timeline built from the work history available for this profile.

Director, Technical Operations

Current

Baltimore, Md, Us

Lead multiple teams supporting operations for medical, pharmacy, and vision benefits. Manage 11 direct reports at various level of leadership and 150 indirect reports. Responsible for >$9 million direct budget and multiple vendor support budgets.

Feb 2021 - Present

Director, Pbm Operations

Baltimore, Md, Us

Responsible for Pharmacy Benefits Management (PBM) Operations team and all data exchange including benefits, eligibility, and accumulators with PBM for over 1 million members. Manage 8 direct report and 6 indirect reports. Responsible for >$2 million budget. Responsible for end to end life cycle of PBM strategic programs and operations including business and technical requirements, operational support, and financial management.

May 2018 - Feb 2021

Program Manager, Pbm Operations

Baltimore, Md, Us

Managed a team of 6 responsible for benefits, eligibility, and accumulator activity between CareFirst and Pharmacy Benefits Manager (PBM) for over 600K members.

Dec 2016 - May 2018

Sr Project Operations Analyst, Pbm Operations

Baltimore, Md, Us

Developed strong working relationships with stakeholders across the CareFirst and CVS organizations and led key areas of effort including issue resolution, data analysis, and executive presentations. Established durable and repeatable process for documenting and reviewing SOPs which did not previously exist and left department open to audit risk. Served as primary point of contact for audit inquiry, issue tracking and issue resolution; established monthly process of documenting risks and implementation plans for mitigating risk. Quickly developed an understanding of PBM Operations which was leveraged to establish department’s monthly operational dashboard reporting

Dec 2015 - Dec 2016

Associate In Graduate Development Program, Office Of The Ceo

Baltimore, Md, Us

Participating in an 18 month rotational program in key business areas designed to develop strong leadership capabilities and form a group of professionals who are prepared to meet the rapidly expanding and evolving management and leadership needs. Rotations include:• Strategic Planning• Technical and Operations Support: Medical Management Strategic Program• Patient Centered Medical Home

Jul 2014 - Dec 2015

Administrative Resident

Falls Church, Virginia, Us

Worked alongside Vice President of Quality & Performance Improvement on patient safety and quality improvement initiatives. Primary focus was an assessment of the Core Measure review process and performance across a five hospital system. Assessment included reviewing the current state and identifying best practices and opportunities for improvement across the system. Recommendations were provided for improvements to be phased in across a 6 to 12 month time period. Initial recommendations already in place to improvement efficiencies, leadership, and technology use in the Core Measure Navigator Role.

Jan 2014 - May 2014

Intern, Office Of The Ceo

Baltimore, Md, Us

Worked with Special Assistant to the CEO on projects including analyzing and advising on implementation progress of Patient-Centered Medical Home, due diligence efforts for corporate investment opportunity and developing sales strategy designed to net company $11m annually in margin.

Feb 2013 - Dec 2013

Senior Associate, Consulting And Management Services

Washington, District Of Columbia, Us

Provide clients with Opportunity Assessments across operational and growth opportunities, facilitate processes improvement team meetings and executive level steering committee meetings to drive results across all levels of facility.

Apr 2012 - Dec 2013

Associate, Consulting And Management Services

Washington, District Of Columbia, Us

Served as a resource for operational best practices and implementation support in Operating Room efficiency, hospital throughput and supply chain terrains in on-site and off-site assessments, analysis and consulting services across a portfolio of clients. Partnered with clients to create or refresh and implement Operating Room governance policies, improve first-case on-time starts and reduce to turnover times to best practice levels.

Oct 2010 - Apr 2012

Dedicated Advisor, Spend Compass

Washington, District Of Columbia, Us

Served as primary relationship manager for business intelligence clients, managing project timelines, driving return on investment and ensuring contract renewals. Achieved over $2.7 million in reported return on investment across 5 hospitals by leveraging analytical skills and content knowledge to surface cost savings opportunities in supply chain.

Jul 2009 - Oct 2010

Senior Marketing Associate

Washington, District Of Columbia, Us

Implemented new process to capture incoming new business opportunities which converted into $145,500 in revenue in the first quarter of 2009. Designed and managed internal dashboard to provide benchmarks and metrics to inform marketing process.

Feb 2009 - Jul 2009

Marketing Associate

Washington, District Of Columbia, Us

Cultivated strategic new business opportunities across six sectors in the healthcare industry. Consistently met goals, participated in all steps of the marketing process and helped drive $390,000 in revenue in the fourth quarter of 2008.

Jun 2008 - Feb 2009

Chapter Leader, Institute For Healthcare Improvement Open School

Washington, Dc, Us

Through a Nursing and Health Studies Graduate Assistant position served as the Chapter Leader of a student-run organization composed of approximately 100 members including clinicians, faculty, and staff. Provided oversight to multiple Project Managers, coordinated quality improvement initiatives at Georgetown Hospital and facilitated steering committee meetings. Attended quality and patient safety meetings at Georgetown Hospital to stay up-to-date on quality initiatives.

Aug 2012 - Aug 2013
3 education records

Allison Hendrickson education

Master Of Science In Health Systems Administration

Georgetown University

Ba, Economics

Wake Forest University

Education record

Ranney School
FAQ

Frequently asked questions about Allison Hendrickson

Quick answers generated from the profile data available on this page.

What company does Allison Hendrickson work for?

Allison Hendrickson works for CareFirst BlueCross BlueShield.

What is Allison Hendrickson's role at CareFirst BlueCross BlueShield?

Allison Hendrickson is listed as Director, Technical Operations at CareFirst BlueCross BlueShield at CareFirst BlueCross BlueShield.

What is Allison Hendrickson's email address?

AeroLeads has found 2 work email signals at @carefirst.com for Allison Hendrickson at CareFirst BlueCross BlueShield.

Where is Allison Hendrickson based?

Allison Hendrickson is based in Baltimore, Maryland, United States while working with CareFirst BlueCross BlueShield.

What companies has Allison Hendrickson worked for?

Allison Hendrickson has worked for Carefirst Bluecross Blueshield, Inova Health System, The Advisory Board Company, and Georgetown University.

How can I contact Allison Hendrickson?

You can use AeroLeads to view verified contact signals for Allison Hendrickson at CareFirst BlueCross BlueShield, including work email, phone, and LinkedIn data when available.

What schools did Allison Hendrickson attend?

Allison Hendrickson holds Master Of Science In Health Systems Administration from Georgetown University.

What skills is Allison Hendrickson known for?

Allison Hendrickson is listed with skills including Project Management, Analytics, Analysis, Data Analysis, Healthcare Management, Research, Analytical Skills, and Healthcare Information Technology.

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