Allison Hoisl Email & Phone Number

Cedar Rapids, Iowa, United States

• Identified customer issues and used problem-solving skills to troubleshoot Prime Video, Amazon Fire devices, EReaders, and Alexa related contacts via phone and chat messaging
• Communicated systemic issues to leadership and followed up with customer concerns
• Built customer trust by empathetically handling their issues and providing excellent customer service by treating each customer as a friend and patiently listening to their inquiries

Stillwater, Oklahoma, United States

• Pecan Oil Extraction Research with Dr. Neils Maness (11/2019 - 03/2020)
• Prepared raw pecan samples for physical and chemical analysis
• Meticulously followed laboratory procedures and instructions for tocopherol extraction via saponification for hundreds of samples to maintain consistency and quality controlPecan Research with Dr. Lu Zhang (08/2019.
• Collected pecan nut and branch samples from on-site locations throughout Oklahoma
• Recorded nut weight and size measurements using an electric caliper and prepared wood and leaf samples for carbohydrate and nitrogen analysis

Oklahoma City, Oklahoma

• Coordinated, reviewed and processed the backend hiring process
• Exceeded metric expectations and hired 160-180 candidates per month (company goal 135)
• Coached two new interns with self-developed best practices to improve time management and multitasking
• Communicated between candidates, recruiters, HRBPs, managers and trainers regarding process updates and scheduling via phone, email and instant messaging
• Maintained accurate data entry regarding background/drug test screening, PII and scheduling
• Proficient in programs such as iCims, CBES, eScreen, Outlook and Excel to review information

Pearl River, NY

• Led and organized weekly New Hire Orientation and OSHA Training classes to ensure the detailed completion of all new hire paperwork and to teach company values
• Data entry regarding hiring (W-4, IT-2104, I-9, UFCW Local 1262, UFCW Local 464A), training schedule, lateness, minor audit, write-ups and termination
• Other responsibilities included: front-end cashier work, safety committee, administrative support monthly demo/sampling presentations for customers and assisting other departments as needed
• Proficient in LibreOffice programs including word document and spreadsheets. Experienced with PeopleSoft, Oracle and Elogic

Fukuoka, Japan

• Taught English lessons to individuals and small groups (ranging from toddler-elderly, all levels)
• Created promotional materials and sold self-study materials to students. Supported and guided those students with the completion of the program via 1-on-1 counseling
• Collaborated with an international team during weekly meetings to generate and develop best teaching/business practices to meet company goals
• Maintained relationships with each student and recorded detailed notes on student’s performance and personal goals, and developed personalized learning plans to ensure customer satisfaction

Bachelor'S Degree, Food Science, 3.96

Activities and Societies: Food Science ClubMinor: Microbiology Graduated Summa cum laude with a 3.96 GPA Awards: OSU Urban Horticulture.

Bachelor'S Degree, Music Teacher Education, 3.8 Gpa

Graduated Magna cum laude with a GPA 3.8 5-year program completed in 4 years.