Allison Kleinberger Email & Phone Number

Monroe, New York, United States

Oversee Vegetation Management contractors to ensure the safety and reliability of our electric system

Spring Valley, New York

• Oversee company and contractor Gas Construction employees to ensure work is completed safely and efficiently• Promote a zero accident environment through daily safety talks, job briefings, and job site safety evaluations• Interface with internal and external customers to ensure positive customer experiences• Input requisitions into Oracle to pay various contractors and vendors• Chair of the Gas Safety Committee in which new processes and tools are implemented to keep employees… Show more • Oversee company and contractor Gas Construction employees to ensure work is completed safely and efficiently• Promote a zero accident environment through daily safety talks, job briefings, and job site safety evaluations• Interface with internal and external customers to ensure positive customer experiences• Input requisitions into Oracle to pay various contractors and vendors• Chair of the Gas Safety Committee in which new processes and tools are implemented to keep employees safe• Present at company-wide meetings about tools to enhance Human Performance and reduce errors Show less

New York, Ny

• Developed my leadership skills through completing various leadership courses• Presented to a committee of directors and managers in order to articulate what I have learned and accomplished throughout each rotationSupervisor, June 2016 – December 2016• Supervised nine Senior Customer Service Representatives (SCSR's) who manage corporate accounts• Implemented an updated process for processing customer requests to be on a Time of Use billing rate• Reviewed and approved… Show more • Developed my leadership skills through completing various leadership courses• Presented to a committee of directors and managers in order to articulate what I have learned and accomplished throughout each rotationSupervisor, June 2016 – December 2016• Supervised nine Senior Customer Service Representatives (SCSR's) who manage corporate accounts• Implemented an updated process for processing customer requests to be on a Time of Use billing rate• Reviewed and approved SCSR's work to ensure transactions were correct• Monitored the productivity of SCSR’s through monthly performance reviewsOperating Supervisor, January – June 2016• Supervised gas construction crews• Created, scheduled, and assigned capital and maintenance jobs on the work management system• Improved efficiency and monitored productivity of crews through site visits and productivity reports• Ensured training compliance and adherence to procedures• Created a new way to map contaminated sites by working with EH&S in order to save time when work is required in a contaminated areaProject Scheduler, June – December 2015• Created and updated project schedules and Gantt charts using Primavera P6 to plan projects• Developed a way to incorporate cost into project schedules to forecast spending and save time• Met with project teams to report on schedule variances so that the schedules remain accurate and projects stay on track• Updated engineering procedures to incorporate a project scheduling process• Established generated reports in order to improve the way project deliverables are communicated to the team Show less

Binghamton, Ny

• Promoted from my position as a Rave Resume Reviewer• Presented programs to up to 30 students in which I tought them the components of resumes and cover letters• Helped students navigate various databases in order to search for jobs and internships • Facilitated programs for students who wanted guidance with choosing a major or finding an internship• Worked one on one to critique and provide feedback for students who came in with questions about their resumes and cover… Show more • Promoted from my position as a Rave Resume Reviewer• Presented programs to up to 30 students in which I tought them the components of resumes and cover letters• Helped students navigate various databases in order to search for jobs and internships • Facilitated programs for students who wanted guidance with choosing a major or finding an internship• Worked one on one to critique and provide feedback for students who came in with questions about their resumes and cover letters• Led group appointments in which I presented the basics of writing a resume to up to 16 students and facilitated peer revisions of the students' resumes and cover letters Show less

Binghamton, Ny

• Critiqued and advised students who came in with questions about their resumes• Led group appointments in which I presented the basics of writing resumes to up to 16 students and facilitated peer revisions of the students' resumes• Created a resource for students who are thinking about majoring in Spanish based on research that I conducted (Contacted alumni, sought advice, compiled findings/information into a utilizable source)

• Teaching Assistant for ECON 431 (Advanced Environmental Economics)• Collaborated with the professor to facilitate certain lessons and activities to make concepts more clear to 40 undergraduate students• Helped improve students' understanding of the course material through holding weekly office hours to answer any questions they have• Assisted with the grading of various assignments, quizzes, and exams

Spring Valley, Ny

• Provided lead generation for O&R’s Small Business program to increase customers’ awareness and participation in the program by explaining the value proposition of energy efficient technologies and the incentives of this program for customers• Scheduled site visits for O&R auditors to perform free energy surveys and perform pre and post inspections• Observed energy auditors to learn the fundamentals of the program to more effectively explain the economic benefits of participation•… Show more • Provided lead generation for O&R’s Small Business program to increase customers’ awareness and participation in the program by explaining the value proposition of energy efficient technologies and the incentives of this program for customers• Scheduled site visits for O&R auditors to perform free energy surveys and perform pre and post inspections• Observed energy auditors to learn the fundamentals of the program to more effectively explain the economic benefits of participation• Followed up with customers to ensure energy surveys and installations were completed and met O&R’s standards Show less

Sparkill, Ny

• Assisted patrons seeking help and addressed any needs or concerns they had• Performed audits on cashiers and kept track of daily revenue• Oversaw cashiers and parks rangers in their daily tasks so that park operations ran smoothly

Bear Mountain, Ny

• Created education supplies, displays, and lesson plans to use during programs• Planned and supervised a day camp for 46 children ages five to eleven• Provided informal education to exhibit visitors and answered any questions they had• Researched, prepared, and conducted a presentation on relevant topics for visitors in the amphitheater• Assisted with daily opening and closing procedures

Master Of Science - Ms, Environmental Policy And Management

Concentration in Energy and Sustainability

Bachelor’S Degree, Environmental Economics

Activities and Societies: Binghamton Crew, Rotaract (Vice President) Minor in Spanish and Global Studies

Spanish Language And Literature

Activities and Societies: SOU Language Exchanges (Intercambios) SUNY Cortland's Study Abroad Program (Spring Semester)