Allison M. Email & Phone Number

Los Gatos, CA, US

• Retained for startup-critical projects including: VC pitch decks, product roadmaps,technology explainers, web presence and e-commerce, social media plans, site/officebootstrapping
• Partial client list: SARSTR, Roots So Deep, Healerverse, Kitchen Table Touring
• Advisor to Startups, Technology, Engineering, Artificial Intelligence (AI), Blockchain, Fintech, STEM / STEAM Mentoring, Quality, Release Management.

Arlington, Texas, US

• Directed all flight software verification and validation activities for flight software and its integration with mission ops, GNC(guidance, navigation, and control), and ground system software
• Directed release and configuration management for flight software
• Formalized flight software test plans, created test cases, and generated requirements traceability artifacts
• Created, tracked, and enforced entry/exit criteria for release milestones in accordance with the NASA model
• Created risk identification and mitigation process
• Established Flight Software Lab (for integration testing) and Mission Ops Lab (for mission ops, GNC, and Mission Control Centerfor satellite launches)

Vancouver, British Columbia, CA

• Directed all release activities for software and firmware across a system comprising mobile apps (iOS and Android), webapplications for carriers and consumers, and OBD-II modules in cars
• Institutionalized formal Release Management process that included establishment of a Release Control Board, enumeration ofrelease criteria, and formal sign-off procedures
• Managed Quality Assurance Engineering teams in the US, Canada, and India (performance management, goal setting,recruiting, and hiring)
• Released software (mobile and web) and hardware (OBD-II and firmware) for the following products: Motion for Audi Connect,T-Mobile SyncUP Drive, Force, Motion, Connected Car Platform, Mojio Engage Modules, and many.
• Created and standardized test plans for software and hardware releases; formalized bug logging / test plan cadence ensuring ahigh quality bar was met
• Institutionalized the rigorous use of Jira and Confluence for issue tracking, workflows, and metrics/analytics dashboards

Sunnyvale, CA, US

• Established and managed the End-to-End FireTV Edition Quality Assurance Engineering teams in the US (Bay Area and Seattle),China, India responsible for all consumer product software and hardware
• Formalized testing of FireTV (FireOS/Android), broadcast and streaming video and audio, Bluetooth/BLE, Alexa ecosystemintegration, IoT, 10,000+ applications, and ensured performance and KPI requirements were met for a.
• Managed initial FireTV Television launch and delivered consumer product televisions for North America, UK, Europe and India
• Led all engineering release checkpoint activities for C-Suite review to ensure adherence to shipment criteria, risk mitigations,and performance KPIs
• Acted as primary FireTV liaison to BestBuy which entailed management of the partner and ODM relationships from kick off,through requirements gathering, roadmap planning, factory ship process, first article inspection.
• Managed dispositioning of and responses to Customer Reviews from Amazon.com and BestBuy.com (issue mitigation, bugisolation, general complaints) to ensure customer satisfaction and high star ratings

Nevada City, California, US

• Led QA activities for Consumer and Enterprise product software and hardware, managing a team of up to 35 direct reports inmultiple locations in the US in an Agile/Scrum development environment
• Managed all high profile launches and releases for all operating systems, mobile, desktop, and web, for all major broadcastnetworks, NBC/Olympics, HBO, NASCAR, NFL, The Colbert Show, Netflix (IMF), including the first.
• Developed test plans, test cases, test readiness criteria, release checklist criteria, training new employees on QA process,Automation, Jira Administration, Agile Methodology implementation, STIGS compliance /.
• Achieved automation implementation for user interface, licensing, build acceptance, build verification, functional andregression tests and automated back end video comparison analysis for video transcoder
• Involved in NAB, SMPTE meetings/standards, and our Engineering team won an Emmy for Closed Captioning standardization forbroadcast engineering

Houston, Texas, US

• Performed milestone / gate review management for all software releases for Department of Justice client account
• Established standards and processes for the Project Management Organization (PMO) that later were adopted company-wide
• Performed quality audits of Teams, Releases, Processes, and Metrics; Presented results to executive leadership andrecommended/implemented process improvement across project teams
• Obtained security clearance for project for the Department of Justice, combining all of the 42 prison legacy software systems inCalifornia into one new combined software system

San Jose, California, US

• Managed Software QA Engineering for Symantec Network Access Control part of Symantec Endpoint Protection (Windows,Mac, Linux) and all groups associated with this in the US and China including new development, customer.
• Achieved substantial automation for all teams under my domain, 40% automation for SNAC in one year, with over 1400 testcases automated and 30% automation achieved, managing up to 6 products and 30 employees at one time
• Achieved SNAC QA - Symantec Network Access Control being named “2007 Best End-to-End NAC Solution” and “2008 Best ofthe Tests Winner” by Network World Magazine, and Common Criteria EAL2+ Certification
• Managed the Customer Response Teams for products managed, managed many core and maintenance releases simultaneously

San Jose, California, US

• Created and built Consumer Response Team for the full Consumer Product Line (Norton AntiVirus family of products)
• Created and ran Tiger team reporting to the CEO to address resolve all top 10 issues company wide to address Press relatedissues immediately in 3 days or less, worked closely with development to come up with best.
• Responsible for 2006 Core consumer product releases, responsible for Consumer tool test cycles & release schedules
• Led rigorous test planning and project management for all projects: established ship dates targets and drove execution toensure on-time shipping, healthy bug metrics, and adherence to company guidelines for metrics.
• Responsible for job descriptions, interviewing, hiring, and performance management

Santa Clara, California, US

• Led Software Quality Assurance Engineer / Core Design team with Jeff Hawkins (PalmPilot Inventor) for many handheld mobiledevices, mobile software (PalmOS and WebOS), ROM, Windows, and Mac software releases for all.
• Created test plans for all projects led & for functional areas led, wrote test cases for all projects worked on, performed test runsfor all test cycles
• Performed research and wrote up documentation for departmental guidelines for testing, bug writing & 'how to' information,Contributed to software feature design reviews, provided hardware bugs to the hardware team, led.
• Executive and Beta program support for all devices that were in development

*Core Design team with Jeff Hawkins (Palm Pilot Inventor) for many products at Handspring and Palm. *SW QA engineer for Visor Deluxe, Visor Platinum, Prism, Edge, Neo, and Pro* SW QA engineer for Visor Phone, Treo 90, Treo 270, Treo 300 and Treo 600* Core Design Team and Lead SW QA engineer for ROM mail application for the Treo 600* Core Design Team and.

• Founded and managed the quality assurance department for an eCommerce website that allowed kids to purchase online with their RocketCash
• Managed the QA team for the e-Commerce website, all updates and products, creation of test plans / matrices for web and product testing, database stored procedure testing, employee hiring, review, appraisal, and.
• Developed guidelines, procedures and documentation for Quality Assurance and Engineering departments, managed the bug database, tracking and documentation for end users, and developed and maintained the company Intranet

• Contributed as a SQA Engineer in a startup company, testing handheld mobile clients and applications used by doctors for prescription and lab ordering
• Trained doctors at Stanford on the prescription ordering applications, performed product installation on site in physician offices, patent research, learned physician workflow for writing prescriptions incorporated.
• Recruited, interviewed and hired candidates to build quality department

London, United Kingdom, GB

• Managed C-Suite support for the Los Angeles, CA office of 100 employees as well as many hospital client sites like Johns Hopkins Hospital

Woodland Hills, California, US

• Tested Health Net patient data application, migrated 3270 emulation systems over to a Windows-based application
• Validation of database field mappings for all HealthNet plan members, benefit plans and patient data and claims for the entire state of California, and Member Services phone assistance with benefit plan information

Certificates, Pro Tools Audio And Video Engineering

Computer Science, Art, Music

Photography

Certificate, Certification - Leading Test Projects With Confidence

High School Diploma, Computers / Music

Education record