Allison M. Email and Phone Number
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Allison M. personal email
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Experience:Allison has shipped more than 340 Consumer and Enterprise products (well over 500+ if you include maintenance releases), as a highly skilled and dedicated Software and Hardware Quality Assurance Engineering and Project/Program Manager. She has a 25+ year background in handheld, mobile, security, desktop, appliance and web-based Consumer and Enterprise products for both design and testing. Comfortable working in large corporation environment as well as having the benefit of having worked in 8 startups. A results oriented individual with excellent leadership, managerial and communication skills. Project Management ability as well as building and managing quality assurance engineering groups in the USA and overseas. Management of engineering groups of up to 35 people, Directing a QA team of 220 in geolocations around the globe, delivering high quality, award winning releases on time, with low customer defect return rate.Proficient in a wide range of operating systems and software programs. Knowledge of many bug defect tracking and test case management systems, design reviews, test planning, test case writing.Technology overview of products shipped https://allimcfarland.wordpress.com/technology/Products Shipped: Healerverse.ioHealerverse.comE-Space softwareMotion for Audi Connect - MojioT-Mobile SyncUP Drive - MojioForce - MojioMotion - MojioAmazon Fire TV Edition Televisions USAmazon Fire TV Edition Televisions CAAmazon Fire TV Edition Televisions UKAmazon Fire TV Edition Televisions IndiaVantageWirecast - Wirecast for YouTube and UStream ProducerWirecast GearScreenFlowPipelineReplayLightspeedEpisodeSwitchFlip4MacMacCaptionCaptionMakerSymantec Network Access Control (Windows, Mac and Linux)Symantec SNAC 6100 Appliance (Linux)Symantec Sygate Enterprise ProtectionSymantec On-Demand ProtectionSymantec Endpoint EncryptionSymantec Content Delivery and SymNRTSymantec Endpoint Protection (XP Embedded, Mac and Linux)Norton AntiVirusNorton Internet SecurityNorton SystemWorksNorton GhostAudi A8 BluetoothHandspring Treo 270, 300, 600 (core design team), 650 (core design team)Handspring Treo 90, 180 (core design team and lead), 180g (core design team and lead)Handspring Visor PhoneHandspring Visor Platinum, Prism, Edge, Neo and ProPalm Desktop Software for Windows and MacOSHandspring Blazer Browser, TreoMail for PalmOS and Photo Album SoftwareeCommerce site RocketCashePhysician Prescription and Lab ordering client and handheld softwarePalm OS Organizer, PIM Apps and ROMHealth Net Benefits Application
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Department Head Of Engineering OperationsWhiskerLos Gatos, Ca, Us
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Ceo/Cto /Cpo- Advisor To StartupsSelf-Employed Mar 2023 - Present● Retained for startup-critical projects including: VC pitch decks, product roadmaps,technology explainers, web presence and e-commerce, social media plans, site/officebootstrapping● Partial client list: SARSTR, Roots So Deep, Healerverse, Kitchen Table Touring●Advisor to Startups, Technology, Engineering, Artificial Intelligence (AI), Blockchain, Fintech, STEM / STEAM Mentoring, Quality, Release Management.
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Director Of Test And Integration - Flight SoftwareE-Space Jul 2022 - Mar 2023Arlington, Texas, Us●Directed all flight software verification and validation activities for flight software and its integration with mission ops, GNC(guidance, navigation, and control), and ground system software●Directed release and configuration management for flight software●Formalized flight software test plans, created test cases, and generated requirements traceability artifacts●Created, tracked, and enforced entry/exit criteria for release milestones in accordance with the NASA model●Created risk identification and mitigation process●Established Flight Software Lab (for integration testing) and Mission Ops Lab (for mission ops, GNC, and Mission Control Centerfor satellite launches)●Institutionalized the rigorous use of Jira and Confluence for issue tracking, workflows, and metrics/analytics dashboards●Bootstrapped early setup and staffing of the Los Gatos office location (formalized job descriptions, recruited, interviewed, hired, acted as facilities manager, and local IT support) -
Director Of Quality Assurance And Release ManagementMojio Apr 2021 - Jul 2022Vancouver, British Columbia, Ca●Directed all release activities for software and firmware across a system comprising mobile apps (iOS and Android), webapplications for carriers and consumers, and OBD-II modules in cars● Institutionalized formal Release Management process that included establishment of a Release Control Board, enumeration ofrelease criteria, and formal sign-off procedures● Managed Quality Assurance Engineering teams in the US, Canada, and India (performance management, goal setting,recruiting, and hiring)● Released software (mobile and web) and hardware (OBD-II and firmware) for the following products: Motion for Audi Connect,T-Mobile SyncUP Drive, Force, Motion, Connected Car Platform, Mojio Engage Modules, and many releases for carriersworldwide● Created and standardized test plans for software and hardware releases; formalized bug logging / test plan cadence ensuring ahigh quality bar was met● Institutionalized the rigorous use of Jira and Confluence for issue tracking, workflows, and metrics/analytics dashboards● Establish standards for bug logging, database cleanup, data archiving● Worked with team members to obtain ISO 27001 certification and 99.999% uptime for GA and development releases● Performed hands-on testing and bug logging in addition to Director level responsibilities -
Quality Assurance Manager IiiAmazon Lab126 Jan 2017 - May 2021Sunnyvale, Ca, Us● Established and managed the End-to-End FireTV Edition Quality Assurance Engineering teams in the US (Bay Area and Seattle),China, India responsible for all consumer product software and hardware● Formalized testing of FireTV (FireOS/Android), broadcast and streaming video and audio, Bluetooth/BLE, Alexa ecosystemintegration, IoT, 10,000+ applications, and ensured performance and KPI requirements were met for a user base of more than50 million people streaming billions of hours of content every month● Managed initial FireTV Television launch and delivered consumer product televisions for North America, UK, Europe and India● Led all engineering release checkpoint activities for C-Suite review to ensure adherence to shipment criteria, risk mitigations,and performance KPIs● Acted as primary FireTV liaison to BestBuy which entailed management of the partner and ODM relationships from kick off,through requirements gathering, roadmap planning, factory ship process, first article inspection, milestone management forsoftware and hardware as well as final sign off, and travel to factories to give the final OK to Ship for production line start● Managed dispositioning of and responses to Customer Reviews from Amazon.com and BestBuy.com (issue mitigation, bugisolation, general complaints) to ensure customer satisfaction and high star ratings● Responsible for up to 25 product delivery launches per year, each with 7 SKUs and requiring more than 5 factory software andhardware releases● Performed hands-on testing for every device that my group shipped● Delivered products every year from 2017 through 2021 which obtained a 4.7 - 5 star rating, and were the top rated televisionsfor all of Amazon Fire TVs as well as for all televisions at amazon.com● Contributed to Amazon Medium publications -
Quality Assurance Manager All Enterprise And Consumer ProductsTelestream Jun 2011 - Jul 2017Nevada City, California, Us● Led QA activities for Consumer and Enterprise product software and hardware, managing a team of up to 35 direct reports inmultiple locations in the US in an Agile/Scrum development environment● Managed all high profile launches and releases for all operating systems, mobile, desktop, and web, for all major broadcastnetworks, NBC/Olympics, HBO, NASCAR, NFL, The Colbert Show, Netflix (IMF), including the first Facebook Live implementation● Developed test plans, test cases, test readiness criteria, release checklist criteria, training new employees on QA process,Automation, Jira Administration, Agile Methodology implementation, STIGS compliance / documentation, Hardware QA processdefinition● Achieved automation implementation for user interface, licensing, build acceptance, build verification, functional andregression tests and automated back end video comparison analysis for video transcoder● Involved in NAB, SMPTE meetings/standards, and our Engineering team won an Emmy for Closed Captioning standardization forbroadcast engineering -
Quality Manager In The Program Management OfficeHewlett-Packard Sep 2010 - Jun 2011Houston, Texas, Us● Performed milestone / gate review management for all software releases for Department of Justice client account● Established standards and processes for the Project Management Organization (PMO) that later were adopted company-wide● Performed quality audits of Teams, Releases, Processes, and Metrics; Presented results to executive leadership andrecommended/implemented process improvement across project teams● Obtained security clearance for project for the Department of Justice, combining all of the 42 prison legacy software systems inCalifornia into one new combined software system -
Manager, Software Quality AssuranceSymantec Corporation Dec 2006 - Oct 2009San Jose, California, Us● Managed Software QA Engineering for Symantec Network Access Control part of Symantec Endpoint Protection (Windows,Mac, Linux) and all groups associated with this in the US and China including new development, customer response,automation, content delivery team (Host Integrity, AVDefs, IPS)● Achieved substantial automation for all teams under my domain, 40% automation for SNAC in one year, with over 1400 testcases automated and 30% automation achieved, managing up to 6 products and 30 employees at one time● Achieved SNAC QA - Symantec Network Access Control being named “2007 Best End-to-End NAC Solution” and “2008 Best ofthe Tests Winner” by Network World Magazine, and Common Criteria EAL2+ Certification● Managed the Customer Response Teams for products managed, managed many core and maintenance releases simultaneously -
Supervisor Quality AssuranceSymantec Corporation Dec 2004 - Dec 2006San Jose, California, Us● Created and built Consumer Response Team for the full Consumer Product Line (Norton AntiVirus family of products)● Created and ran Tiger team reporting to the CEO to address resolve all top 10 issues company wide to address Press relatedissues immediately in 3 days or less, worked closely with development to come up with best solution for customers, workedclosely with technical support to understand customer issues and resolve these in a timely manner● Responsible for 2006 Core consumer product releases, responsible for Consumer tool test cycles & release schedules● Led rigorous test planning and project management for all projects: established ship dates targets and drove execution toensure on-time shipping, healthy bug metrics, and adherence to company guidelines for metrics, performance, and KPIs● Responsible for job descriptions, interviewing, hiring, and performance management
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Software Quality Assurance Lead EngineerPalm May 2000 - Dec 2004Santa Clara, California, Us● Led Software Quality Assurance Engineer / Core Design team with Jeff Hawkins (PalmPilot Inventor) for many handheld mobiledevices, mobile software (PalmOS and WebOS), ROM, Windows, and Mac software releases for all devices● Created test plans for all projects led & for functional areas led, wrote test cases for all projects worked on, performed test runsfor all test cycles● Performed research and wrote up documentation for departmental guidelines for testing, bug writing & 'how to' information,Contributed to software feature design reviews, provided hardware bugs to the hardware team, led bug scrubs● Executive and Beta program support for all devices that were in development -
Software Quality Assurance EngineerHandspring 2000 - 2004*Core Design team with Jeff Hawkins (Palm Pilot Inventor) for many products at Handspring and Palm. *SW QA engineer for Visor Deluxe, Visor Platinum, Prism, Edge, Neo, and Pro* SW QA engineer for Visor Phone, Treo 90, Treo 270, Treo 300 and Treo 600* Core Design Team and Lead SW QA engineer for ROM mail application for the Treo 600* Core Design Team and Lead SW QA engineer for the Treo 180 and 180g http://allthingsd.com/20111102/dialing-up-20-years-of-gadget-reviews* Responsible for Organizer (ROM), PIM applications, Desktop SW, Telephony, Data, MMS, SMS, Blazer Browser, Core Design Team - TreoMail and Third Party applications testing*Team responsible for putting a web browser on a phone for the first time*Team responsible for inventing threaded SMS and many IP patents for how mobile devices work today* GSM / CDMA / GPRS telephony and data testing* Core Design Team and Lead of Bluetooth test case development and testing* Performed Palm Compatibility testing, PalmOS API test harness, management of PalmOS and Handspring bug interaction between companies and remediation* Wrote test plans for all projects lead & for functional areas lead* Wrote test cases for all projects worked on, performed test runs for all test cycles* Lead SW QA engineer for the Handspring Photo Album software* Performed research and wrote up documentation for departmental guidelines for testing, bug writing & 'how to' info* Contributed to software feature design reviews, provided hardware bugs to the hardware team, lead bug scrubsTreo 180 in the Computer History Museum. http://www.computerhistory.org/revolution/mobile-computing/18/341/1808
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Manager, Quality AssuranceRocketcash Ltd 1999 - 2000● Founded and managed the quality assurance department for an eCommerce website that allowed kids to purchase online with their RocketCash● Managed the QA team for the e-Commerce website, all updates and products, creation of test plans / matrices for web and product testing, database stored procedure testing, employee hiring, review, appraisal, and incentive / bonus management● Developed guidelines, procedures and documentation for Quality Assurance and Engineering departments, managed the bug database, tracking and documentation for end users, and developed and maintained the company Intranet -
Software Quality AssuranceEphysician Inc 1999 - 1999● Contributed as a SQA Engineer in a startup company, testing handheld mobile clients and applications used by doctors for prescription and lab ordering● Trained doctors at Stanford on the prescription ordering applications, performed product installation on site in physician offices, patent research, learned physician workflow for writing prescriptions incorporated this into our application, captured Beta feedback● Recruited, interviewed and hired candidates to build quality department -
Client Services / It SupportKeane 1995 - 1998London, United Kingdom , Gb● Managed C-Suite support for the Los Angeles, CA office of 100 employees as well as many hospital client sites like Johns Hopkins Hospital -
Software Qa / Member ServicesHealth Net 1994 - 1995Woodland Hills, California, Us● Tested Health Net patient data application, migrated 3270 emulation systems over to a Windows-based application● Validation of database field mappings for all HealthNet plan members, benefit plans and patient data and claims for the entire state of California, and Member Services phone assistance with benefit plan information
Allison M. Skills
Allison M. Education Details
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Future RhythmPro Tools Audio And Video Engineering -
St. Louis Community CollegeMusic
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Evergreen Valley CollegePhotography
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LogigearCertification - Leading Test Projects With Confidence
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Parkway South HighComputers / Music
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Lindbergh High School
Frequently Asked Questions about Allison M.
What company does Allison M. work for?
Allison M. works for Whisker
What is Allison M.'s role at the current company?
Allison M.'s current role is Department Head of Engineering Operations.
What is Allison M.'s email address?
Allison M.'s email address is ab****@****zon.com
What schools did Allison M. attend?
Allison M. attended Future Rhythm, St. Louis Community College, Evergreen Valley College, Logigear, Parkway South High, Lindbergh High School.
What are some of Allison M.'s interests?
Allison M. has interest in Computers, Singer/songwriter, Software Qa Testing, Health, Children, Music Engineering (Protools), Education, Environment, Photography, Science And Technology.
What skills is Allison M. known for?
Allison M. has skills like Testing, Agile Methodologies, Software Quality Assurance, Quality Assurance, Software Development, Operating Systems, Mobile Devices, Scrum, Test Planning, Usability Testing, Windows, Linux.
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