Allison Lisa Email & Phone Number

Monroe, New York, United States

Oversee Vegetation Management contractors to ensure the safety and reliability of our electric system

Spring Valley, New York

• Oversee company and contractor Gas Construction employees to ensure work is completed safely and efficiently
• Promote a zero accident environment through daily safety talks, job briefings, and job site safety evaluations
• Interface with internal and external customers to ensure positive customer experiences
• Input requisitions into Oracle to pay various contractors and vendors
• Chair of the Gas Safety Committee in which new processes and tools are implemented to keep employees safe
• Present at company-wide meetings about tools to enhance Human Performance and reduce errors

New York, NY

• Developed my leadership skills through completing various leadership courses
• Presented to a committee of directors and managers in order to articulate what I have learned and accomplished throughout each rotationSupervisor, June 2016 – December 2016
• Supervised nine Senior Customer Service Representatives (SCSR's) who manage corporate accounts
• Implemented an updated process for processing customer requests to be on a Time of Use billing rate
• Reviewed and approved SCSR's work to ensure transactions were correct
• Monitored the productivity of SCSR’s through monthly performance reviewsOperating Supervisor, January – June 2016

Binghamton, NY

• Promoted from my position as a Rave Resume Reviewer
• Presented programs to up to 30 students in which I tought them the components of resumes and cover letters
• Helped students navigate various databases in order to search for jobs and internships
• Facilitated programs for students who wanted guidance with choosing a major or finding an internship
• Worked one on one to critique and provide feedback for students who came in with questions about their resumes and cover letters
• Led group appointments in which I presented the basics of writing a resume to up to 16 students and facilitated peer revisions of the students' resumes and cover letters

Binghamton, NY

• Critiqued and advised students who came in with questions about their resumes
• Led group appointments in which I presented the basics of writing resumes to up to 16 students and facilitated peer revisions of the students' resumes
• Created a resource for students who are thinking about majoring in Spanish based on research that I conducted (Contacted alumni, sought advice, compiled findings/information into a utilizable source)

• Teaching Assistant for ECON 431 (Advanced Environmental Economics)
• Collaborated with the professor to facilitate certain lessons and activities to make concepts more clear to 40 undergraduate students
• Helped improve students' understanding of the course material through holding weekly office hours to answer any questions they have
• Assisted with the grading of various assignments, quizzes, and exams

Spring Valley, NY

• Provided lead generation for O&R’s Small Business program to increase customers’ awareness and participation in the program by explaining the value proposition of energy efficient technologies and the incentives of.
• Scheduled site visits for O&R auditors to perform free energy surveys and perform pre and post inspections
• Observed energy auditors to learn the fundamentals of the program to more effectively explain the economic benefits of participation
• Followed up with customers to ensure energy surveys and installations were completed and met O&R’s standards

Sparkill, NY

• Assisted patrons seeking help and addressed any needs or concerns they had
• Performed audits on cashiers and kept track of daily revenue
• Oversaw cashiers and parks rangers in their daily tasks so that park operations ran smoothly

Bear Mountain, NY

• Created education supplies, displays, and lesson plans to use during programs
• Planned and supervised a day camp for 46 children ages five to eleven
• Provided informal education to exhibit visitors and answered any questions they had
• Researched, prepared, and conducted a presentation on relevant topics for visitors in the amphitheater
• Assisted with daily opening and closing procedures

Master Of Science - Ms, Environmental Policy And Management

Concentration in Energy and Sustainability

Bachelor’S Degree, Environmental Economics

Activities and Societies: Binghamton Crew, Rotaract (Vice President)Minor in Spanish and Global Studies

Spanish Language And Literature

Activities and Societies: SOU Language Exchanges (Intercambios)SUNY Cortland's Study Abroad Program (Spring Semester)