Allison L. Stephens, Mba Email & Phone Number

Little Rock, Ar, Us

As a leader in Revenue Operations, I drive operational excellence by supporting end-to-end Lead to Cash processes, from strategy to execution. My team is responsible for defining and evolving operations that support new partnerships, ensuring smooth integrations for Go-to-Market (GTM) initiatives. We prioritize Process Maturity Readiness, working closely with cross-functional teams to operationalize new product introductions across shared services. In addition, I oversee referral partner incentives operations, managing the calculation and processing of partner payments to ensure accurate and timely compensation. My goal is to build scalable, efficient, and impactful processes that empower sales and partner success.

As a Shared Services leader within the Revenue Operations organization, I oversee multiple critical teams that drive operational efficiency and support revenue growth. My team's responsibilities include:- Deal Registration: Overseeing the review of incoming partner deal registrations to ensure compliance with Channel Program Policies.- Global Sales Support: Providing comprehensive support to sellers throughout the lead-to-quote process, optimizing sales workflows and enhancing customer experiences.- Partner Incentives: Managing and calculating referral partner incentives to ensure accurate and timely payouts that drive partner engagement.- Sales Crediting Operations: Leading the execution of sales compensation policies and managing adjustments to Sales Bookings, ensuring alignment between sales performance and financial reporting.In addition to supporting the above functions, I serve as the business owner of the Sales Request Center, a global ticketing platform that enables over 20 back-office operations teams to collaborate efficiently on requests from the revenue organization. This role involves streamlining processes, improving response times, and enhancing internal service delivery to support our global revenue operations.

Little Rock, Arkansas, United States

Little Rock, Arkansas Area

Responsible for ensuring that the Sales and Software Implementation departments have all the tools, resources, and systems to achieve their sales revenue targets.Collaborate: Act as a liaison between Sales, Marketing and Product Teams to facilitate successful implementations of new programs/products by ensuring a well-defined, efficient sales process is in place for launch. Optimize and manage an enterprise Customer Relationship Management (CRM) system, Microsoft Dynamics CRM, and provide support for sales. Gather feedback from the sales organization on a regular basis to constantly improve enablement programs.Process Improvement:Analyze business processes to identify opportunities to streamline processes and measure the results of activities. Implement new programs which yield increased productivity and improved sales competence and confidence. Evolving sales processes and tools to drive adoption and effective use.Client On-Boarding:Work with Sales and Software Implementation teams to create and implement standardized processes for on-boarding new software clients.

Little Rock, Arkansas Area

Responsible for ensuring that the Sales departments have all the tools, resources, and systems to achieve their sales revenue targets.Collaborate: Act as a liaison between Sales, Marketing and Product Teams to facilitate successful implementations of new programs/products by ensuring a well-defined, efficient sales process is in place for launch. Optimize and manage an enterprise Customer Relationship Management (CRM) system, Microsoft Dynamics CRM, and provide support for sales. Gather feedback from the sales organization on a regular basis to constantly improve enablement programs.Process Improvement:Analyze business processes to identify opportunities to streamline processes and measure the results of activities. Implement new programs which yield increased productivity and improved sales competence and confidence. Evolving sales processes and tools to drive adoption and effective use.

Little Rock, Arkansas Area

Last year has been focused on requirements gathering, gap analysis, testing and successful conversion of data and functionality from Oracle e-Business to Salesforce. Team currently supports the enterprise sales organization in the following capacities: - Sales Enablement - Process Support/Improvement and Special Projects - Salesforce Administration

Little Rock, Ar

Responsible for the strategic CRM application roadmap as it relates to all business sales channels (Large Enterprise, Account Management, Channel, Carrier, Sales Engineering, Small/Medium Business). Project management responsibilities for consolidated systems platform project as a result of various acquisitions. Includes deployment strategies, enhancement prioritization and impacted processes.

Little Rock, Arkansas Area

- Build strategic vision for IT roadmap as it relates to all business sales channels (Large Enterprise, Account Management, Channel, Carrier, Sales Engineering, Small/Medium Business) and related deployment strategies.- Project management for consolidated systems platform project as a result of various acquistions. Includes deployment strategies, enhancement prioritization and impacted processes.- Education and research of sales applications to identify areas of improvement and properly leverage enhancements.- Issue Tracking and Resolution as it relates to sales applications: Work with the field and corporate to identify issues or problems that arise during the normal course of business. Work with the appropriate corporate or field party to ensure the issue is resolved timely. Work with the process development team on longer-term fixes.- Corporate - Field Communication Conduit: Act as a liaison between the field and the corporate office to ensure needs of both parties are effectively communicated.

Little Rock, Arkansas Area

- Build strategic vision for IT roadmap as it relates to all business sales channels (Large Enterprise, Account Management, Channel, Carrier, and Sales Engineering) and related deployment strategies.- Project management for consolidated systems platform project as a result of various acquistions. Includes deployment strategies, enhancement prioritization and impacted processes.- Education and research of sales applications to identify areas of improvement and properly leverage enhancements.- Issue Tracking and Resolution as it relates to sales applications: Work with the field and corporate to identify issues or problems that arise during the normal course of business. Work with the appropriate corporate or field party to ensure the issue is resolved timely. Work with the process development team on longer-term fixes.- Corporate - Field Communication Conduit: Act as a liaison between the field and the corporate office to ensure needs of both parties are effectively communicated.- Transitions/Integrations: Assist with the integration of acquired properties.

Little Rock, Arkansas Area

- Issue Tracking and Resolution: Work with the field and corporate to identify issues or problems that arise during the normal course of business. Work with the appropriate corporate or field party to ensure the issue is resolved timely. Work with the process development team on longer-term fixes.- Product/Process Roll-Outs: Ensure that new products and processes are “field ready.”- Corporate - Field Communication Conduit: Act as a liaison between the field and the corporate office to ensure needs of both parties are effectively communicated.- Transitions/Integrations: Assist with the integration of acquired properties.- Special Projects as Needed

Little Rock, Arkansas Area

- Generates new business opportunities through outside sales activities focused on the selling of Windstream’s data and voice products to businesses. 100% focus on finding new logo opportunities that meet or exceed established monthly quota.- Develops and implements an effective business plan focused on new business opportunities. This includes identifying market opportunities and target companies, determines overall revenue opportunities in the market, to create and overall go-to-market strategy.- Develops and executes daily activity model to build a 30/60/90 day funnel to include ongoing cold calling, prospecting, telemarketing, territory planning and relationship building strategies designed to meet or exceed monthly quota.- Develops and maintains positive relationships with prospects and internal resources. Understand the dynamics of prospective organizations to align appropriately with key decision makers and decision influencers to determine needs, identify opportunities, and determine the overall opportunity for the customer to effectively present the most appropriate solution.- Creates a disciplined approach to monthly forecasting requirements based on forecasting criteria. Manages and maintains all customers prospecting & forecasting information using sales online tools. Provides continual updates to ensure most accurate information available.- Collaborates with internal resources to develop comprehensive sales presentation materials tailored to winning new customers and closing business. Develops a sound presentation and closing strategy that will win business. Required to engage Business Development Manager on any Referral Endorser opportunities.- Continually enhances product and service knowledge by keeping current on Windstream products and services through ongoing training provided through various internal resources and understand how it applies to prospective opportunities. Takes action to drive personal skill development.

Masters, Business Administration

Activities and Societies: Chi Omega

Bachelors, Management

Activities and Societies: Chi Omega

Psychology

Education record