Allison Mather Email & Phone Number

Buford, Ga, Us

Duluth, Georgia, United States

Uploads fire safety inspection reports and repairs to all necessary portals for Fire Prevention Bureaus, Water Departments, and Building Departments.Responsible for making sure full scope of work has been completed, so clients are in compliance with the state fire codes.Schedules and dispatches 30+ inspection technicians. Makes sure the monthly budget is reached, and the profit margin is met. Schedules, dispatches, and orders material for all suppression repairs. Makes sure the monthly budget and profit margins are set.Runs reports to make sure jobs are closed correctly, KPIs are in good standing, and inspections and suppression repairs are complete.Responsible for making sure full scope of work has been completed so clients are in compliance with the state fire codes.Works closely with national accounts and sales team to make sure requirements are met.Makes sure contracts are accurate and up to date.Sends inspections and repairs to sales team for renewals and quotes.Invoices completed inspections.Creates purchase orders for vendors.Orders parts for suppression repairs.

Tucker, Georgia, United States

Managed 2 branches and 10+ service technicians. Made sure service jobs finished within the budget provided by the sales team. Scheduled and dispatched technicians in their region, and ordered all materials necessary to complete jobs successfully. Billed and invoiced all inspections and service jobs.Provided excellent customer service and handled any customer complaints and issues.Managed 11 service technicians in Georgia and Alabama.Made sure both branches met the STANLEY ranking metrics and forecast numbers.Handled all service billing and makes sure monthly forecast numbers are met.Worked with branch dispatcher on all service technician and subcontractor scheduling.Ordered parts to complete service calls.Made sure subcontractors are paid in a timely manner.Worked with subcontractors to schedule service calls and inspections.Proficient in all programs used; SBN, Astea, QuickBase, SAP, and Kronos

Norcross, Ga

Responsible for increasing the service/inspections department’s profits up to 40% by staying under budget, maintaining a great relationship with vendors, and ensuring all jobs had the necessary materials and manpower to complete the job in a timely manner.Managed 3-5 employees for the fire safety service/inspections department.Scheduled and tracked all maintenance and service requests, prioritized and assigned to service technicians daily.Worked with suppliers to accurately and efficiently order equipment and parts.Managed calendars, planned meetings, made travel arrangements, composed documents, and organized the office, and all administrative duties.Organized and provided documents, reports, and information to departments and external clients in a useful and well organized manner.Handled tasks related to preparing, maintaining, billing, and receiving invoices.Created and scheduled service orders and inspections using CRM and ProfitZoom.Considered a “super user” of ProfitZoom; quickly learns and masters new technology.Created and maintained database records in CRM, Building Reports, and ProfitZoom.

Kalamazoo, Michigan Area

Provided customer service

Certification, Medical Billing And Coding, 3.9

Certification, Medical Office Assistant/Specialist, 4.0

College Coursework, Computer Programming, 3.5

Diploma, General Studies, 3.4