Allison Heller, Pmp Email & Phone Number

Sellersville, PA, US

Colmar, Pennsylvania, United States

Remote

Colmar, Pennsylvania, United States

Managing project timelines from product inception through inventory receiptPartnering cross-functionally to execute new procedures and processesExecuting team reporting, including annual revenue reports and priority schedulingCoordinating testing lab and prioritization with cross-functional teams, suppliers and vendors based on need

Colmar, Pennsylvania, United States

Coordinate Original Equipment (OE) sample retrieval during early-stage product development milestonesPartner with local dealerships to acquire pricing, supply and demand informationManage and execute quality and efficiency projects that effect later-stage product development milestonesMaintain team's monthly budget spend for new product developmentOrganize.

Fort Washington, Pennsylvania, United States

Actively researched, reviewed and presented new product proposals to managementLoaded content into internal content management application with high accuracy and precise detailPerformed market analysis to identify industry trends, compete on price and identify product offering gapsCollaborated with cross-functional departments on product reviews and.

Lansdale, Pennsylvania, United States

Assisted guests with check-in/out procedures, local directions, recommendations and folio discrepanciesProvided telephone instructions to Guests traveling out of town and requests for property toursExtended excellent Guest service in all interactions with Guests which include service failuresAdditional clerical assistance as needed including property.

Lake Buena Vista, Florida, United States

Responded to Guest inquiries via telephone, fax, emails and lettersAssisted with escalated situations from across the Walt Disney World propertyResponsible for rectifying escalated guest complaints by analyzing complaints and offering most cost-effective solution to achieve best possible outcome

Lake Buena Vista, Florida, United States

Assisted international clientele with itinerary planning, reservation adjustments and complaint resolutionHelped implement new Cast Member responsibilities and outlining SWOT during pilot testingPrepared daily reports for management, completed tasks and forecasted duties for evening shift

Lake Buena Vista, Florida, United States

Supported the Adventures by Disney and Disney Vacation Club public relations teams during cross-property media eventsAssisted with the execution of more than 12 videos for Expedia, reaching over 2.4 million travelersManaged media itineraries and tracked social media reach and influence during press events

Lake Buena Vista, Florida, United States

Ensured Guest safety by upholding company policies and procedures, while storytelling during cruise excursionsWorked alongside Guests with and without disabilities, and abided by ADA requirements on the boats with little extra supervisionWorked with guests and Cast Members of different cultural backgrounds to gain better understanding of communication.

Develop strong written and verbal communication skills with trans-continental organization personnelReport on many social issues including the UN Women’s conferences and LGBTQ progress, reaching over 10,000 online usersProduce over 30 internet-published articles with minimal editingAbility to flex on reporting topics such as health, crisis, social.

Morgantown, West Virginia, United States

Led a team that completed strenuous work in social media and target marketing researchConducted primary and secondary research/data collection through LexisNexis and QualtricsManaged key projects to ensure tactics were being delivered on time and reached key marketsWorked with internal and external departments to create presentations for clientsMaintained.

Morgantown, West Virginia, United States

Organized external relations with professionals in the workforce for members to contactRecruited professionals to participate in the first ever PRSSA Professional Development WorkshopAssisted and advised the President of PRSSAOversaw the Awards and Scholarships committeeAttended the 2014 PRSSA National Conference in Washington, D.C.

Morgantown, West Virginia, United States

Public Relations studentMinor in Communication StudiesCommunity Service Committee for the WVU Mountaineer ManiacsDisney College Program Spring 2013 and 2015 AlumniFormer WVU Disney College Program Campus Representative

Morgantown, West Virginia, United States

Edited official West Virginia University documentsPut together power point presentations for the Associate ProvostAssisted with minor academic research projectsBasic clerical jobs (scanning, copying, etc.)

Morgantown, West Virginia, United States

Promoted Spotify music application through guerilla marketing tactics and social media strategiesTeamed up with student organizations to raise awareness of student discounts

Morgantown, West Virginia, United States

Organized career fairs, information tables and listserv outreachPrepared incoming College Program participants for the expectations of their program

Sellersville, Pennsylvania, United States

Contributed ideas and strategies during SWOT analysis meetings and brainstorming eventsPracticed Associated Press style writing while balancing multiple priorities and deadlinesUpdated media databases and organized media visits with staff and community

Quakertown, Pennsylvania, United States

Clerical workCustomer servicePolished excellent phone etiquette

Morgantown, WV

• Conducted a research brief to better understand organizational strengths and weaknesses.
• Created new press materials including fact sheets, social media calendars and event press releases.

Epcot

• Stocked shelves and regular upkeep of stores.
• Customer service and regular exposure to diverse guests.
• Learned to relate with guests and their individual wants and needs.

Morgantown, West Virginia

• Western states liaison between schools and organization.
• Coordinating donation amounts with approx. 15 different colleges.

Associate'S Degree, Business Management And Project Management

Associate of Applied Business

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication

Reed College of Media

High School Diploma