Allison Petty Email & Phone Number

Genoa, Nevada, US

I will be responsible for driving revenue, identifying customer needs, responding to customer inquiries, building quality relationships, maintaining engagement with key prospects, collaborating with internal departments, and exceeding sales goals.

New York, NY, US

• Summary: Managed relationships with 350+ clients (accounting for 47% of total revenue) and 4000+ users of the STRATA platform, a premier SaaS software for the media buying industry to improve sales strategies and.
• Closed 30+ deals in 1 year, including the top 5 deals of 2022, to generate $775K+ in revenue by identifying new business leads and leveraging technical knowledge of the STRATA platform to develop custom solutions for.
• Negotiated license agreements and exceeded quarterly sales goals, achieving 117% of target in 2nd full quarter and 167% in 3rd full quarter to finish the year at $300K above goal (167%).
• Transitioned the sales team from Excel to Salesforce to track pipeline and closed deals, saving hours on emails and unlocking better visibility & collaboration to close the largest deal (Amazon, $4K/mo.) which was.
• Established SharePoint and Slack channels to improve cross-functional collaboration and facilitate product training sessions for clients, driving a renewal rate of 98%+ of existing business dollars.
• Examined client contracts and utilized advanced Excel data analysis techniques to consolidate billing data and identify an underbilling issue of $150K per month.

New York, NY, US

• Summary: Led projects to launch an LMS and “Train the Trainer” program for a portfolio of 800+ agencies and 9000+ users of the global STRATA platform, delivering a hands-on educational experience to ensure the platform.
• Launched LMS in US and UK with resources to launch in France as sole launch administrator, converting onsite manual training procedures into virtual to expand training capacity by 30% and save ~$30K on monthly travel.
• Collaborated with Sales, Account Management and Product teams to capture educational needs and define learning objectives for thousands of users, monitoring project progress in JIRA to launch LMS within timeline.
• Created syndicated trainings through the LMS to host large training sessions with LMS tutorials to replace smaller, more tailored sessions, growing reach from ~7 client agencies per hour to 30-40.
• Developed entire content and training plan for LMS and “Train the Trainer” program including course materials, agendas and training decks with step-by-step instructions, knowledge checks and classroom exercises.
• Performed instructor-led training sessions and presented 50+ hour-long courses for the LMS to deliver a highly engaging experience that educated the audience on product features and ability to solve individual business.

New York, NY, US

Maintained Windows Servers, Citrix applications, and SQL databases and provided advanced technical support to resolve on average 50 complicated technical issues a week.

New York, NY, US

Provided technical support and application specific training via telephone or email in a timely manner. I enjoyed helping about 40 customers a day.

Provided technical support and training, recruited beta testers for a new cloud-based software. Managed a team of designers, developers and testers.

Chesterfield, MI, US

Managed and implemented new computer system installations. Provided telephone and on-site technical support and application-specific training to end-users to ensure that the client was utilizing the computer system effectively and efficiently in fulfilling business objectives.