Allison Kelly Email & Phone Number

Toronto, Ontario, Canada

• Delivered exceptional Massage and Zen Shiatsu therapy services, cultivating lasting client relationships that foster trust and enhance well-being over many years.
• Customized and optimized therapy programs tailored to individual client needs, resulting in improved treatment outcomes and client satisfaction.
• Designed and conducted Shiatsu Therapy workshops for massage professionals, sharing expertise and elevating industry standards.
• Provided holistic health promotion and coaching, including personalized exercise programs and self-care strategies, empowering clients to manage stress and improve their overall wellness.
• Achieved outstanding client retention, with a loyal base of clients maintained for over a decade, reflecting dedication to quality service and client satisfaction.
• Managed comprehensive business operations, including:o Invoicing, payment processing, and bookkeeping, ensuring financial accuracy and transparency.o Scheduling, documentation, and supply management, streamlining.

Toronto, Ontario, Canada

• Enhanced stakeholder engagement by triaging and prioritizing communications from members, service providers, Board members, corporate partners, and event sponsors, fostering positive interactions and ensuring.
• Streamlined office operations by efficiently organizing accommodation, relocation, equipment, supplies, and security services, leading to improved workplace efficiency and employee satisfaction.
• Facilitated seamless access by coordinating with property management and tenant services on day passes and access card requests, enhancing security and operational flow.
• Optimized meeting logistics by collaborating with inter-departmental teams and external stakeholders, ensuring timely and effective scheduling for all meetings.
• Managed diverse office functions including scheduling meetings, monitoring communications, troubleshooting IT issues, and maintaining office supplies, which contributed to a well-organized and productive work.
• Provided exceptional member support while assisting the Membership Coordinator, enhancing member satisfaction and retention.

Toronto, Ontario, Canada

• Delivered precise document preparation support by composing and editing a wide range of materials, including sensitive correspondence, contracts, and presentations, ensuring accuracy and confidentiality.
• Triaged and streamlined the patient booking process for the high-traffic Memory Clinic, proactively troubleshooting discrepancies and collaborating with the team to implement innovative solutions for improved efficiency.
• Managed communication flow by coordinating the receipt, analysis, and distribution of electronic and paper communications among internal and external stakeholders, including global professionals and academics.
• Monitored purchases and expenses, ensuring accurate reconciliation with budget statements and promoting financial accountability.
• Provided comprehensive administrative support by scheduling meetings, recording minutes, managing incoming communications, and updating essential documents like WebCV and Common CV.
• Facilitated inter-departmental collaboration by organizing meetings and supporting various workshops, rounds, etc., fostering strong relationships with internal staff and external stakeholders.

Toronto, Ontario, Canada

• Coordinated the systematic review submission process, ensuring adherence to rigorous protocols and timelines, which enhanced the quality and reliability of research outputs.
• Compiled and published quarterly research utilization statistics for CBRG reviews, providing valuable insights that informed program improvements and stakeholder engagement.
• Prepared and submitted comprehensive grant proposals and funder reports, successfully securing funding and maintaining transparency with stakeholders.
• Developed and refined print, online, and conference presentation materials, including proofreading and editing, while serving as webmaster for back.cochrane.org to enhance digital presence.
• Managed a robust database of 1,000 members, ensuring data accuracy and facilitating effective communication and engagement within the organization.

Diploma, Physiotherapy Assistant

Activities and Societies: Student member, Canadian Physiotherapy Association

Dipl. S.T., Zen Shiatsu Therapy And Traditional Chinese Medicine

Psychology

Activities and Societies: U of T Choir