Allison Durham

Allison Durham Email and Phone Number

Director, Product Programs at LiquidPlanner @ LiquidPlanner
seattle, washington, united states
Allison Durham's Location
Seattle, Washington, United States, United States
About Allison Durham

Versatile and experienced professional who thrives in a fast paced environment and creates stellar customer experiences. Proven efficacy in managing and coaching team members, designing and implementing new programs, and collaborating with others to deliver results. Recognized as an initiator, quick learner, and key contributor consistently delivering value through organization, initiative, and creative problem solving.

Allison Durham's Current Company Details
LiquidPlanner

Liquidplanner

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Director, Product Programs at LiquidPlanner
seattle, washington, united states
Website:
liquidplanner.com
Employees:
51
Allison Durham Work Experience Details
  • Liquidplanner
    Director, Product Programs
    Liquidplanner Mar 2021 - Present
    Seattle, Washington, United States
    Develop scalable programs based on customer data and insights to optimize feature design, drive user engagement, and increase overall product value.
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  • Liquidplanner
    Director, Customer Success
    Liquidplanner Jan 2019 - Mar 2021
    Seattle, Washington
    Led a variety of teams within the Customer Success department while developing and implementing processes and strategies to drive customer value, increase net retention, and provide a world-class customer experience.
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  • Liquidplanner
    Manager, Customer Success Management
    Liquidplanner Mar 2018 - Jan 2019
    Seattle, Washington
    Mentored, guided, and inspired a team of Customer Success Managers to promote customer retention and loyalty, while leading cross-functional projects to drive and optimize the customer journey.
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  • Liquidplanner
    Senior Customer Success Manager
    Liquidplanner Oct 2017 - Mar 2018
    Seattle, Washington
    Increased customer retention by providing consultative product and adoption expertise for strategic accounts, while managing key ongoing projects to reduce churn and boost value recognition.
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  • Liquidplanner
    Customer Success Manager
    Liquidplanner Mar 2016 - Oct 2017
    Seattle, Washington
    Managed high-touch accounts by building meaningful relationships and driving value, leading to the adoption and growth of LiquidPlanner.
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  • Liquidplanner
    Customer Success Specialist
    Liquidplanner Jan 2015 - Mar 2016
    Seattle, Washington
    Delivered excellent customer service by responding to inbound support tickets and phone calls, while providing product education and tactical guidance through formal trainings.
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  • Corvel Corporation
    Data Analyst
    Corvel Corporation Jun 2012 - Dec 2014
    Portland, Oregon Area
    Planned and executed a variety of product development projects through creative problem solving and impactful analysis.
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  • Corvel Corporation
    Executive Assistant: Product Development
    Corvel Corporation Nov 2011 - Jun 2012
    Portland, Oregon Area
    Provided professional support to executives while managing a variety of significant projects within different areas of the company.
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  • Howard Hughes Medical Institute
    Lab Technician Assistant
    Howard Hughes Medical Institute Oct 2009 - Jun 2011
    Eugene, Or
    Improved overall lab organization while helping with collection of data and creating figures for specific research project.
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Allison Durham Education Details

Frequently Asked Questions about Allison Durham

What company does Allison Durham work for?

Allison Durham works for Liquidplanner

What is Allison Durham's role at the current company?

Allison Durham's current role is Director, Product Programs at LiquidPlanner.

What schools did Allison Durham attend?

Allison Durham attended University Of Oregon.

Who are Allison Durham's colleagues?

Allison Durham's colleagues are Heath Smith, Ted Hawksford.

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