Director, Product Programs
CurrentDevelop scalable programs based on customer data and insights to optimize feature design, drive user engagement, and increase overall product value.
Mar 2021 - Present
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Allison Durham Email & Phone Number
Director, Product Programs
at
LiquidPlanner
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Director, Product Programs
Location
Seattle, Washington, United States
Company size
Who is Allison Durham? Overview
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Quick answer
Allison Durham is listed as Director, Product Programs at LiquidPlanner, a with 51 employees, based in Seattle, Washington, United States. AeroLeads shows a matched LinkedIn profile for Allison Durham.
Allison Durham previously worked as Director, Customer Success at Liquidplanner and Manager, Customer Success Management at Liquidplanner. Allison Durham holds B.S., Environmental Science from University Of Oregon.
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Email format at LiquidPlanner
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LiquidPlanner
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Profile bio
About Allison Durham
Versatile and experienced professional who thrives in a fast paced environment and creates stellar customer experiences. Proven efficacy in managing and coaching team members, designing and implementing new programs, and collaborating with others to deliver results. Recognized as an initiator, quick learner, and key contributor consistently delivering value through organization, initiative, and creative problem solving.
Current workplace
Allison Durham's current company
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Liquidplanner
9 roles
Allison Durham work experience
A career timeline built from the work history available for this profile.
Director, Customer Success
Led a variety of teams within the Customer Success department while developing and implementing processes and strategies to drive customer value, increase net retention, and provide a world-class customer experience.
Jan 2019 - Mar 2021
Manager, Customer Success Management
Mentored, guided, and inspired a team of Customer Success Managers to promote customer retention and loyalty, while leading cross-functional projects to drive and optimize the customer journey.
Mar 2018 - Jan 2019
Senior Customer Success Manager
Increased customer retention by providing consultative product and adoption expertise for strategic accounts, while managing key ongoing projects to reduce churn and boost value recognition.
Oct 2017 - Mar 2018
Customer Success Manager
Managed high-touch accounts by building meaningful relationships and driving value, leading to the adoption and growth of LiquidPlanner.
Mar 2016 - Oct 2017
Customer Success Specialist
Delivered excellent customer service by responding to inbound support tickets and phone calls, while providing product education and tactical guidance through formal trainings.
Jan 2015 - Mar 2016
Data Analyst
Planned and executed a variety of product development projects through creative problem solving and impactful analysis.
Jun 2012 - Dec 2014
Executive Assistant: Product Development
Provided professional support to executives while managing a variety of significant projects within different areas of the company.
Nov 2011 - Jun 2012
Lab Technician Assistant
Improved overall lab organization while helping with collection of data and creating figures for specific research project.
Oct 2009 - Jun 2011
1 education record
Allison Durham education
FAQ
Frequently asked questions about Allison Durham
Quick answers generated from the profile data available on this page.
What company does Allison Durham work for?
Allison Durham works for LiquidPlanner.
What is Allison Durham's role at LiquidPlanner?
Allison Durham is listed as Director, Product Programs at LiquidPlanner.
Where is Allison Durham based?
Allison Durham is based in Seattle, Washington, United States while working with LiquidPlanner.
What companies has Allison Durham worked for?
Allison Durham has worked for Liquidplanner, Corvel Corporation, and Howard Hughes Medical Institute.
Who are Allison Durham's colleagues at LiquidPlanner?
Allison Durham's colleagues at LiquidPlanner include Heath Smith and Ted Hawksford.
How can I contact Allison Durham?
You can use AeroLeads to view verified contact signals for Allison Durham at LiquidPlanner, including work email, phone, and LinkedIn data when available.
What schools did Allison Durham attend?
Allison Durham holds B.S., Environmental Science from University Of Oregon.
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