Allison Noon Email & Phone Number

Lake Forest, California, United States

- Manages a team across the United States that consistently hits key metrics and performance goals.- Implements innovative ideas that can streamline internal processes and increase customer experience.- Encourages communication between cross-functional team members to drive the “one team” mindset.- Collaborates with cross-functional teams on any technical issues that relate to software platforms.- Result and resolution orientated while handling escalations from patients and healthcare providers.

- Provides support to customers, obtains missing information and resolves data discrepancies with clients. - Collaborates with Client Relationship Managers and Sales to devise best practices for managing client accounts and guarantee client satisfaction. - Onboard new Client Service Specialists and revise Standard Operation Procedures (SOPs).- Instill confidence, honesty and integrity with each colleague, customer and client interaction.

Glendale, Ca

- Conducts screening visits, sample collection and documentation of subject’s vitals.- Compliant with good documentation practice (GDP) and Standard Operating Procedure (SOP).- Lead for archiving finished clinical trial studies and training coworkers on proper archiving methods. - Knowledgeable with several electron data capture systems.

South San Francisco, Ca

- Supported patients seeking hereditary genetic screening for family-planning and during pregnancy.- Result-orientated while handling escalations from patients and healthcare providers.- Independently managed recollection project and supervised scientific training for new employees.- Streamlined feedback between teams and assisted in innovative ideas to improve customer experience.

San Francisco, Ca

- Provided hands on training for customers in state of the art stem cell facility.- Updated standard operating procedures (SOP) and kept track of past versions.- Initiated equipment upgrades within facility to enhance user experience.- Budget management, forecasting for future projects and establishing vendor communications.

Santa Ana, Ca

- Planned, executed and monitored several cell culture experiments for multiple projects.- Coordinated shipping and receiving of supplies; including tracking and appropriate temperature storage.- Analyzed results and generated data for reports and presentations.

Irvine, Ca

- Received, processed and aseptically stored umbilical cord blood for future use.- Documented, adhered to protocols and analyzed the viability of final product.- Trained and supervised new laboratory technicians; provided educational tours to the general public.

San Luis Obispo, California Area

- Identified allele location on the chromosome by replicating offspring genes using PCR.- Created genetic hybrids between polyploidy plants through hand pollination.- Tested agarose and acrylamide electrophoresis gels for parental allele offspring matching at the specific loci.

Newport Beach, California

Summer Position- Certified in American Red Cross CPR/First Aid and Title 22.- Instruction of swimming techniques and water safety for all ages.- Perform lifeguard duties including safety monitoring, first aid and leadership.

San Luis Obispo, California Area

- Observed and documented the Nitrogen binding bacteria grown in the presence of other Nitrogen family elements to see if there was any uptake of these similar elements.