Your business is an interesting and unique story that needs to be shared. Our business is helping people like you share your story by educating and attracting new business through candid conversations about your industry, the common misconceptions your clients have and helping you position yourself as the leader in the leader in your local.

• Development & documentation of the sales processes, best practices and training for TAGG sales representatives• Data analysis and interpretation for the purpose of creating new sales tools & case study material• Leading on the job training for new sales representatives• Cultivating relationships with strategic business partners• Prospecting new partnerships in person, on the phone, and online• Development & implementation of updated billing processes that streamlin and decrease time spent on monthly billing by 60%

• Build high value customer relationships, providing quality content designed for maximum SEO value • Coordinating SEO efforts with the global team across several properties to increase impact• Conduct backlink analysis, identifying impact, areas of opportunity and reprioritizing per findings• Collect and relay meaningful feedback from SEO team and clients to product and engineering teams• Design and Implementation of call processes schedule, progress reports and sales funnel

• Inbound phone support, providing technical support and customer service of proprietary software tohospitals and post-acute care providers• Perform outreach, contacting providers not yet in the network to show value and increase adoption rate• Liaison between the clients and our internal engineering, sales, and specialty teams• Manage multiple projects, track progress, meet all deadlines with a 100% completion rate• Track and document all inbound and outbound activity, project work, maintaining clear and conciserecords

• Manage PPC search advertising campaigns for Yahoo!'s national and global advertisers• Maintain detailed metrics to track campaign progress and refine campaign strategy based on growthpotential• Using SEO tools to identify alternative landing pages and ad text, test performance and optimize based onresults• Writing, building and implementation of new advertising campaigns, ads and keywords

Reactive Servicing Team 2012• Manage PPC search advertising on a reactive basis servicing Bing Ads and Yahoo! Gemini• Owned all aspects of the sales process for search campaigns working directly with advertisers at scaleincluding: new business, billing, technical support liaison and troubleshooting, optimizations and upsells• One of two to launch a successful trial reactive servicing queue as well as create and document theprocess and internal sales aidsAd Operations Specialist• Owned all aspects of the finance process for search campaigns while serving as advertiser contact onbilling related issues including: insertion order management, invoice questions, and billing triage• Research and analysis of raw data, drawing conclusions and making strategic recommendations• Worked directly with Account Managers, Account Directors and end Advertisers to provide support withday-to- day tasks and optimizations• Gathered research and case studies for sales presentations as needed