Allison O. Email & Phone Number

San Jose, Ca, Us

Assist in identifying and monitoring the risks in the AML/BSA/USA PATRIOT Act/OFAC functions of the Bank. Supports the operations of the Fraud and BSA/AML Department (FRAML) by performing research, data and administrative duties, as well as completing investigations.

San Francisco

Project management coordinator. Communicate, collaborate and disseminate information regarding Branch Operations procedures. Work with Credit Union Senior Management to improve processes regarding Certifications, Procedures, Regulatory Compliance and Job Aids. Analyze sales reporting and trends.

Northern California

Conducted on-site visits to banking offices to measure operating and non-credit compliance performance. Consulted with management quantitative and qualitative operational risk profiles . • Assessed the level of operation and non-credit compliance performance. Identified and communicate actions necessary to improve performance and minimize risk. • Analyzed and summarized data from findings/documentation identified during field activities into recommendations for management. • Identified required operation or non-credit compliance corrective actions if performance level is not up to standards. • Recommended improvements to business practices, processes and control procedures.

Northern California

Managed a staff of 12 Officers and 5 non-Officers for Northern and Central California. Scheduled Officers to cover offices in need of personnel in the areas of Management, Operations, New Account, Audit and Special Projects. • Trained branch personnel on the operation of cash machines. • Collaborated to lead Northern and Central CA in the performance of the Safe Deposit Cleanup for Phase Two.• Provided training and verification of monthly Certifications.

San Jose, Ca

Supervised daily operation of a Branch office and ensured prompt and courteous service to customers. Trained and supported employees in all aspects of operations, including teller support and new accounts, as well as security and contingency planning. • Opened new accounts with a minimum of exceptions.• Determined current policies were followed and adhered to, and standards for internal control are maintained. • Recruited and selected qualified, competent staff to maintain service levels. • Maintained accurate and complete personnel records .