Allison Ramsey-Henry work email
- Valid
- Valid
Allison Ramsey-Henry personal email
Allison Ramsey-Henry is a TIP Facilitator at Access Services. She possess expertise in management, customer service, strategic planning, team building, project planning and 19 more skills. Colleagues describe her as "I did some photographic work for Allison and her gratitude and out-word excitement made my day... I loved her enthusiasm, even on a stressful day like her WEDDING DAY!!! Thank you for your positivity..." and "In various roles in Vendor Services department, I worked with Allison for approximately two years and found her to be a valuable and reliable employee. Allison always had a positive attitude and willing to help others. She is flexible and willing to learn new concepts, and continued to expand her knowledge on a daily basis. She enjoys a challenge and is able to find creative solutions. I was very impressed with Allison's organizational skills. She has the ability to organize her time efficiently and is self-motivated. She is very personable and empathetic, effectively working with her direct peers and mangement for our company. I strongly recommend her as an exceptional employee."
-
Tip FacilitatorAccess ServicesPerkasie, Pa, Us -
Director Of Customer SuccessEdge On Demand Aug 2023 - PresentOversee Onboarding and Customer Success operations and personnelStandardize, rationalize, document processesCreate/manage metrics for Onboarding and Customer Success to track key indicators of successMaintain high levels of Onboarding and Customer Success customer satisfaction Coordinate Onboarding and Customer Success with product and development teams to deliver client experiencePosition Onboarding and Customer Success to scale to accommodate sales pipeline -
Onboarding SpecialistEdge On Demand Dec 2021 - Aug 2023• Meet with clients following the sale of software packages to collect data and other information required to customize software systems.• Create project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems.• Communicate with internal and external stakeholders throughout project to meet implementation timeline• Provide cost and time estimates to clients who require additional customizations to be done.• Configure software systems based on clients’ individual needs and specifications.• Use Excel, Knime, Python, and R to clean, parse, and analyze client data for import• Develop custom reports in software portal, Excel, or data visualization software as needed -
Mobility Program SpecialistCannon Group May 2015 - Dec 2021· Supervise team providing mobility related customer service and ordering· Onboard new clients including requirement gathering, solution design, client training, and internal documentation and training· Design and maintain training and process documentation using Word, Excel, Publisher, LucidChart, Sharepoint, and Zendesk Guide· Administer Zendesk instance and multiple third party ordering platforms· Provide advanced support for escalated and VIP requests -
Wireless Support TechnicianCannon Group Feb 2013 - May 2015Blue Bell, Pa• Answer all incoming calls, emails, and tickets relating to Wireless Support Center• Process all inquires by clients to an effective and through resolution• Develop training materials and assist in training delivery• Process variances for plans and devices proactively with a high attention to detail• Maintain thorough and accurate documentation of all activities• Provide technical support for clients for wireless devices• Proactively assist in building a comprehensive knowledge base on supported devices and procedures -
Assistant ManagerCellstar Wireless May 2011 - Feb 2013• Assist customers in choosing equipment and services to meet their needs• Design and implement procedures related to daily operations• Resolve customer difficulties using on-site and off-site resources• Maximize customer satisfaction and sales by adherence to all protocols• Assist general manager with special projects
-
Scanning SupervisorLeprechaun Hcc Managment Jun 2008 - Feb 2011• Provide onsite and remote supervision of scanning projects around the country• Develop and execute training of temporary employees• Assemble reports relating to technician performance and address production problems/interruptions identified • Communicate laterally and medially within management structure to assure smooth company operation
-
Office ManagerH&R Block Dec 2007 - Apr 2008• Schedule employees to ensure adequate coverage• Provide customer service and conflict resolution• Track employee production• Perform receptionist duties
Allison Ramsey-Henry Skills
Allison Ramsey-Henry Education Details
-
Data Science -
Sociology -
Sociology
Frequently Asked Questions about Allison Ramsey-Henry
What company does Allison Ramsey-Henry work for?
Allison Ramsey-Henry works for Access Services
What is Allison Ramsey-Henry's role at the current company?
Allison Ramsey-Henry's current role is TIP Facilitator.
What is Allison Ramsey-Henry's email address?
Allison Ramsey-Henry's email address is ar****@****inc.com
What schools did Allison Ramsey-Henry attend?
Allison Ramsey-Henry attended Eastern University, Lehigh University, American Public University, Mary Baldwin College.
What skills is Allison Ramsey-Henry known for?
Allison Ramsey-Henry has skills like Management, Customer Service, Strategic Planning, Team Building, Project Planning, Project Management, Public Speaking, Vendor Management, Microsoft Excel, Account Management, Budgets, Fundraising.
Who are Allison Ramsey-Henry's colleagues?
Allison Ramsey-Henry's colleagues are Ebony Johnson, Gail Rocke, Hope Donnelly, Eric Bozilesky, Colleen Macnamara, Megan Grady, Amber Dey.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial