Allison Hull, Mba Email & Phone Number

Westminster, Colorado, United States

Westminster, Colorado, United States

Leading the IT organization through a period of significant change to support on-prem and Cloud network and application systems environment for a global $1.8B Space Technology company. 🠶 Executive Engagement: Generated and presented monthly, quarterly, and annual performance reports to the organization's executive forums. Partner with business leadership.

Westminster, Colorado

In this role I was responsible for leading several teams in the following functions: Asset & Vendor Management, Mergers & Acquisition Support, IT Service Management, IT Program Management Office, IT Financial Management supporting >$20M of capital investment and $60M of technology expense across 4 distinct business units.

Westminster, CO

• Ensures systems performance and service-level requirements are met
• Provides in-depth technical expertise for both tactical and operational initiatives
• Participates in regional and global change- and release management
• Acts as major stakeholder in IT Managed Services execution
• Involved in cross-departmental resource planning to ensure coverage across multiple support tiers
• Inputs into the BU IT operations annual operating and capital expenditure budget and manages expenses to stay within plan

Westminster, CO

• Responsible for a multi-million operating budget achieving a +/- 3% variance throughout
• Managed the Risk/Refresh/Resiliency portfolio of capital investments
• Substantiated the Business Management Office within Infrastructure & Operations – focusing on Running IT like a business
• Collaborated with key stakeholders to develop the End-to-End IT services with associated costs for consumption based showback model
• Cloud cost management including detailed analysis and modeling of AWS cost and usage

Westminster, CO

• Prepared and facilitated “critical path” Infrastructure & Operations meetings
• Coordination/orchestration of projects or commitments directly involving the VP and his direct reports
• Independent leadership of special executive initiated projects including a monthly operational review across multiple departments, a yearly State of the Operations Review, and an SLA metric with an external customer to.
• Development of draft communication on behalf of the VP and/or research in support of these
• Proactive identification of issues that could impact the successful execution of the VP’s commitments
• Support the leadership team’s communications with the VP

Longmont, Colorado

Built a solid business plan partnered with investors, industry experts, the SBA, and Chamber of Commerce. Completed SBA backed small business loanLocated and renovated a large commercial facility to meet the needs of the businessStaffed approximately 20 individuals including a General Manager and SupervisorInstalled and tested Point of Sale software, Point.

Longmont, Colorado

• Work with management on the formation of a team that would focus on Service Management maturity within the organization which lead to current role
• Large focus on maturing problem management by formalizing the process and creating cross functional teams
• Established a baseline for operations by trending major incidents and performing quarterly and yearly reviews to ensure the right fix actions are being prioritized appropriately
• Lead several large Tiger Team scenarios that focused on specific component and software fixes resulting in improved system availability
• Responsible for the proper training, governance, and communication such that the Incident and Problem Management processes are achieving the desired targets
• Working on customer experience integration by establishing partnerships throughout multiple organizations in the establishment of service expectations through Operating Level Agreements aligned with external Service.

Longmont, Colorado

-Implemented a 24/7 Tier 2 Support team and Incident Management process for the enterprise.-Defined and tested requirements for the implementation of a new ticketing tool-Established processes and procedures for Major Incident handling and communications including those in a secure environment-Effectively managed oncall resources required to successfully.

Longmont, Colorado

• Primary responsibility for operational oversight, management and communications within DG, and operational support of Direct Access customers on a 24/7 team.
• Effective management of ground and space resources through monitoring and review of real-time planning, spacecraft, and production operations; oversight of pre-approved ground system modifications; and initiation and.
• Continuously reviewed, evaluated and provided recommendations for changes to enterprise processes, policies and procedures.
• Management of the team MOSS site, and other forms of communication necessary to ensure that the status of the enterprise health is always available to the appropriate parties.
• Tracked and evaluated enterprise performance metrics. Understands and supports customer SLAs. Proposes and executes corrective and preventative actions as required to maintain performance and product quality.
• Supported management of Direct Access customer real-time operational requirements, in coordination with the Mission Control and Collection Planning departments.

Longmont, Colorado

• Primary responsibility for third party applications integrated with Oracle EnterpriseOne ERP package in a globalmanufacturing and distribution environment
• Main area of focus is distribution and shipping and the following systems integrated with ERP package: o Wireless data collection, deployed / supported hundreds of users, handheld devices and platform o Enterprise and.
• System Administration for I Series, Sun Solaris Ecommerce platform, and PDM solution
• Global 24/7 support to hundreds of end users in multiple distribution / manufacturing sites in several language platforms
• Actively involved with internally grown applications designed for Order Entry
• Managed system upgrades, maintenance and implementations to these systems

Fort Collins, Colorado

• All administration duties to Compliance Department including statewide scheduling of field technicians with the use of
• GIS technology, creating technical certifications / reports for clients, updating and maintaining database and fieldfiles
• Accounting tasks such as invoicing, accounts receivable reconciliation, accounts payable processing
• IT management including maintenance of a multi-server environment
• Multi-site support to approx. 60 users for PC / software related issues
• Implemented new technology for backups and maintained schema

Master Of Business Administration (M.B.A.)

Bs, Computer Information Systems

Activities and Societies: Pi Beta Phi