• Lead a team and provide strategic oversight to all Human Capital communications to ensure alignment with the broader messaging of the Bank.• Direct strategic communications to Fifth Third Bancorp employees and managers, partnering with leaders and internal partners to strategize, plan, create and execute communications.• Areas of experience include benefits; diversity and inclusion; employee listening and engagement; talent acquisition; performance and talent management; community and economic development; government affairs; IT; risk; ethics; and compliance.• Experience with internal communications related to mergers and acquisitions.• Use a variety of communication channels including email, Intranet, video and printed materials to accomplish communication goals and objectives.• Provide strategic communications counsel to leaders on issues impacting employees, helping them think through challenges and opportunities, anticipate questions and determine the best way to reach audiences.

• Provide strategic planning and communications support through COVID-19 pandemic, with a lead role on the COVID-19 response taskforce. Awarded Fifth Third Bancorp Summit Award in 2021 recognizing these efforts.• Provide strategic oversight to all Human Capital communications to ensure alignment with the broader messaging of the Bank.• Direct strategic communications to Fifth Third Bancorp employees and managers, partnering with leaders and internal partners to strategize, plan, create and execute communications.• Areas of experience include benefits; diversity and inclusion; employee listening and engagement; talent acquisition; performance and talent management; community and economic development; government affairs; IT; risk; ethics; and compliance.• Experience with internal communications related to mergers and acquisitions.• Use a variety of communication channels including email, Intranet, video and printed materials to accomplish communication goals and objectives.• Provide strategic communications counsel to leaders on issues impacting employees, helping them think through challenges and opportunities, anticipate questions and determine the best way to reach audiences.

• Direct strategic communications to 19,000 Fifth Third Bancorp employees, partnering directly with the executive, business line and staff functions of the Bank to strategize, plan and execute communications. • Use a variety of communication channels including email, Intranet, video and printed materials to accomplish communication goals and objectives.• Provide strategic communications counsel to leaders on issues impacting employees, helping them think through challenges and opportunities, anticipate questions and determine the best way to reach audiences. • Create and execute communication plans for benefits, recruiting, community and economic development, government affairs, IT, risk/compliance, employer of choice and diversity/inclusion initiatives.• Serve as co-chair of Bancorp Inclusion Council (previously Communications Committee co-chair for more than three years).• Manage Intranet employee-facing home page and several subpages.

• Managed projects from start to finish, including planning, developing and executing both minor and large-scale promotional campaigns consisting of various components including mailings, emails, digital presentations and microsites.• Created advisor- and consumer-facing seminars, as well as supporting and promotional materials.• Helped achieve more than $2 billion in variable annuity sales in 2010, more than $1.2 billion over plan.• Coordinated efforts across sales, marketing, training, compliance and other internal departments to develop effective marketing pieces for field use.• Responsible for developing relationships and serving as a liaison between the company and external contacts, including fund manager representatives and vendors.

• Promoted from Staff Writer to Communications Specialist in April 2007.• Managed and led projects from start to finish, including brainstorming, writing and working directly with designers to create professionally-printed results.• Led and assisted on new product rollouts and created marketing plan, new materials, promotional themes and contests.• Supported bank product initiative with rollout and materials, helping to achieve 312% to plan in 2009.• Handled strategically re-branding subsidiary GA Plan by developing new marketing kit.• Produced well-written, grammatically correct marketing materials, including brochures, eye-catching advertisements, forms and website content.• Personally connected with internal and external clients, including the internal sales teams, operations department, subsidiaries, field vice presidents and distribution partners to produce marketing pieces.