Allison Kurtz Email & Phone Number

Chestnut Hill, Ma

Faneuil Hall, Boston, Ma

Inventory Managemento Managed all aspects of inventory flow, including cycle counting, shipping and receiving, supply ordering, back-stock organization and reverse logisticso Produced and deployed trainings, checklists and tools for inventory management, visual maintenance and merchandising to ensure delivering at highest levelVisual Merchandisingo Executed all monthly visual changes with strong attention to detailo Served as an Assistant Team Captain on 4 new store openingso Oversaw store refresh remodel project; successfully worked with corporate office and 3rd party vendors to ensure timely and high-level completionSchedule/Payroll Managemento Oversaw all payroll management to ensure staffing needs were met within budgeto Created effective weekly schedules by analyzing sales and traffic trends, leading to year over year increase of conversion by 1+ pointHiringo Leveraged talent management software to create job postings and move applicants through the recruitment processo Identified and pursued optimal candidates to meet staffing needs and enhance representation of corporate valueso Performed interviews, conducted reference checks, and negotiated employment offerso Partnered with store director to perform all hiring activities to successfully staff new storeOnboarding/Ongoing Learningo Directed new hire onboarding, ensuring that all learning objectives were met in a timely and efficient mannero Rolled out and trained all team members on new corporate service model and followed up on learning retentiono Created and oversaw tracking systems for completion of team member trainings, annual reviews, and development plansPersonnel Developmento Provided daily supervision to 10-25 direct report team memberso Created and delivered annual performance reviews; established goals and development plans to maximize professional growth of team memberso Cultivated success among personnel, recognized through multiple team member promotions

Faneuil Hall, Boston, Ma

Client Serviceo Connected with clients daily to understand needs, provide assistance and collect feedback to optimize satisfactiono Coached team members to ensure they delivered client service above standards and exceeded selling goalsSaleso Successfully planned and rolled out various company initiatives, resulting in being an early adapter and top performer in district (i.e. DMG)o Analyzed brand and category sales reports to find opportunities and devise strategies to improve sales with biggest ROI; shared results with direct reports to increase their awareness and get buy inDrive Positive Workplace Cultureo Instilled a high level of efficiency with emphasis on quality and quantity of worko Provided in-the-moment feedback and demonstrated interest in long-term growtho Implemented ongoing recognition and celebration of team to support moraleo Modeled client service at highest level, resulting in repeat clients and compliments

South Shore Plaza, Braintree, Ma

The Shops At Prudential Center, Boston, Ma

Natick Mall, Natick, Ma

Westfarms Mall, Farmington, Ct

Westfarms Mall, Farmington, Ct

Westfarms Mall, Farmington, Ct

West Hartford, Connecticut, United States

Seattle, Washington, United States