Key Responsibilities: -o Overall responsibility for IT Infrastructure, providing service to over 2000 internal staffo Management and leadership of specialised technical team of 30 delivering IT projects and high-quality operational supporto Development and management of relationships with key suppliers and partners (Microsoft, EMC, Cisco, SAP & Oracle) Notable achievements Include: -• Technical design and delivery of SAP ERP removing high risk and expensive legacy systems, facilitating the consolidation of five separate finance business units into a single shared service.• Building a geographical site resilient private cloud platform and successful migration of key Business Applications delivering 100% service availability supporting internal and external customer services• Development and Delivery of Collaboration strategy utilising leading edge toolsets increasing location independent personal productivity• Migration to Office 365 and Hybrid Cloud infrastructure utilising Microsoft Azure providing unified service with single sign on and reducing software costs by £100K per annum• Integration of Smart 421 brand bespoke systems reducing operational costs, IT complexity and a single IT service to support a single brand• Design and Introduction of Corporate Wireless providing greater productivity for on-site staff, partners and suppliers.• Creation and Delivery of Group Telephony Strategy, removing four high risk costly platforms and aligning specific business needs to the most appropriate technology

Key Responsibilities: -o Programme Management, Technical Design Authority and Quality Assurance for all IT initiated projects sponsored projects, ranging in value from £100K to £5M.o Leadership and Management of multi-disciplined project delivery team of over 60 staff consisting of technical consultants, software developers, system engineers, project analysts, project managers and QA team.Notable achievements Include• Successful hardware refresh of 2000 desktops and laptops, introducing Microsoft Windows 7 / Office 2010 in a fully managed and secure configuration, c/w remote application management and deployment. • Introduction and group wide roll out of Microsoft OCS c/w enterprise voice, including subsequent upgrade to Lync and Skype for Business, leading to increased personal efficiency, a reduction in internal travel costs of £100K and greater collaboration across the group and with key business partners • Installation of Virtualisation Platform facilitating migration of over 250 windows servers with a cost avoidance of over £220K. • Introduction of asset management and capacity management enabling better utilisation of the IT estate, allowing accurate financial forecasts and resulting in significant savings in software licences and computer hardware. • Provision of secure connectivity of personal devices to key corporate systems supporting a BYOD model increasing personal productivity and choice with no additional IT cost. • Successful migration of KCOM consumer customers, costing and billing system, from a costly IBM proprietary platform onto a fully supported intel platform with increased performance at reduced operational costs

Key Responsibilities: -o Global responsibility for the development and delivery of the IT infrastructure and technical strategy, including team leadership and management of £7M IT budgeto Project and program management for the roll out and delivery of high quality best practice IT solutions to ensure these are delivered on time and within budget supporting over 4000 staff. Notable achievements Include• Integration and standardisation of ten differing IT systems and IT departments into a single centralised team supporting the creation of a single legal partnership• Creation and delivery of a single desktop configuration to replace regional variations • Centralisation and standardisation of global back end data centre infrastructure realising significant IT cost savings and provided a platform to provision all future IT initiatives • Integration of European offices providing a seamless pan European service and centralised support model

Key Responsibilitieso Technical Design Authority for head office and branch networking and computer structureNotable Projects• Introduction of centralised system to automate and manage Mortgage applications• Design and launch of PC systems to replace legacy proprietary POS terminals across 72 branches• Provision and formal testing of DR and Business Continuity Program