Allison S. Email and Phone Number
Allison S. work email
- Valid
- Valid
- Valid
Allison S. personal email
- Valid
Allison S. phone numbers
I am a user research professional with diverse experience in product research and academic research. I have been responsible for running hundreds of experiments ranging from mobile usability tests to longitudinal neuroimaging studies. Over the past 9 years I have specialized in user research for digital products with successful outcomes for businesses and customers.My unique professional education included psychology, decision sciences, and applied research skills from experimental design to multivariate statistical analysis. Throughout college I worked as a research assistant in the Center for Cognitive Neuroscience, then I worked there full-time as a Duke-UNC BIAC post-baccalaureate research fellow in the Neuroeconomics Lab. I moved to Colorado, starting out as a PhD student and graduating from CU Boulder in 2014 with an all-but-dissertation Master of Science degree from the Leeds School of Business and an advertising certificate from the College of Media, Communication, & Information. Outside of coursework I gained experience conducting surveys and behavioral studies as a research assistant to several Leeds professors.In my post-academic career I began working in market research and design strategy for a couple of local brand experience agencies as well as conducting freelance user research, finding my niche in usability testing for digital products. Later I gained experience in b2c e-commerce UX at a legacy outdoor retail conglomerate where I designed and conducted evaluative and foundational research studies. After that I learned the challenges of promoting user-centered design for b2b SaaS products, while also taking on leadership roles. I helped build and manage a new UX research practice at a tech services start-up accelerator; I led a team of UX designers to become hybrid designer-researchers building internal tools for cable advertising CSMs; and, most recently, I hired and managed a team of senior and staff-level researchers working across new product pillars in the CDP and marketing space.Using my education in experimental design, my research experience, and compassion for all human beings, I aim to serve as an audience expert, usability advocate, and voice of the end-user for every project on which I collaborate.
-
Principal Ux ResearcherMoneygram InternationalDenver, Co, Us
-
Principal Ux ResearcherMoneygram International Dec 2023 - PresentDallas, Tx, Us -
Ux Research ManagerTwilio Mar 2022 - Feb 2023San Francisco, California, UsBuilt and led the Data & Growth User Research team for Multi-Channel Marketing products, which spanned Twilio Engage, Sendgrid, and Segment products and user audiences.[Impacted by layoff] -
Staff Ux ResearcherSegment Jun 2021 - Mar 2022San Francisco, Ca, UsOwned user research across Growth Automation products at Twilio-Segment. This was a nascent product area targeting a totally new user market. I designed and conducted foundational research leading up to and including the pilot launch of Twilio Engage. -
Lead Ux ResearcherSpectrum Reach Oct 2020 - Jun 2021New York, Ny, UsElevated the research practice on the Advertising Product Development UX team. Oversaw and facilitated mixed methods research across a suite of internal applications for Spectrum employees, and two external customer-facing applications. -
Ux Research LeadStage Aug 2020 - Oct 2020Denver, Co, UsKicked off Stage's acquisition of a customer service chat startup, Needle, by conducting generative and evaluative user research with multiple audiences (Needle staff, users of the customer-facing dashboard, and brand advocate staff's chat platform) and delivering design and business recommendations to team and stakeholders. -
Ux Research ManagerCognizant Feb 2019 - Jun 2020Teaneck, New Jersey, Us• Led a team of 5 UX researchers working across 7 software products, advising and approving deliverables in addition to owning UX research on a project of my own, balancing management and mentorship with an individual contributor workload.• Managed project allocation and incoming project pipeline, tool procurement, and research operations for UXR team.• Cultivated UXR space on internal Confluence wiki for process documentation, researcher resources, a best practices library, and case studies.• Created and facilitated a bi-weekly UXR seminar series and a UXR critique.• Built the UXR team hiring and on-boarding process. Recruited and hired 2 senior UX researchers in 2019.• Gained leadership skills through extracurricular coursework (6 week Cognizant First Time Manager training program), reading (Accelerator Leadership Book Club), practicing delivering and receiving critical feedback, coaching direct reports through difficult situations, and fostering a team culture of trust and support.[Impacted by layoff] -
Senior Ux ResearcherCognizant Jun 2018 - Apr 2020Teaneck, New Jersey, Us• Contributed to defining the LaunchPad user research process as an original member of the Accelerator UX Research team and the first Launchpad startup cohort with UX Research.• Conducted generative research to investigate user needs, validate assumptions, and identify risks for a new LaunchPad startup. • Conducted evaluative usability research with beta testers on 3 funded LaunchPad graduates’ MVP prototypes. Presented findings and design recommendations to product teams.• Traveled to conduct on-site user research and beta kickoff meetings with customers for 2 insurance products.
-
Ux ResearcherCabela'S May 2017 - Jun 2018Sidney, Nebraska, Us• Designed, conducted, analyzed and reported findings on 11 in-person usability studies, many of them spanning several weeks, with the goal of optimizing the e-commerce user experience on Cabelas.com and Basspro.com for desktop and mobile.• Collected quantitative survey data, eye-tracking behavioral data, and qualitative usability feedback in each user test session.• Recruited and interviewed research participants at Cabela’s and Bass Pro Shops stores in the Denver area. • Worked closely with UX designers to create iterative design prototypes and user tests collaboratively. • Conducted several extensive competitive analyses focused on various e-commerce UX features. • Conducted research to improve the usability of a tablet-based application for in-store employees. • Streamlined the UX team’s data collection and storage methods by implementing a digital questionnaire system.• Trained and mentored a junior UX researcher.• Worked with analytical tools to study the online user experience remotely through metrics and journey flows, identifying areas to investigate further in user research studies.• Kicked off the transitional phase of the acquisition by evaluating Basspro.com thoroughly: writing user journeys from the perspectives of 4 personas across various devices, identifying usability pain points and validating them with a series of in-person user tests, citing and defining UX design heuristics in the critique, and presenting my research to Bass Pro Shops stakeholders. -
Ux ResearcherTakka Nov 2016 - Jul 2017takka provides world positive strategy and design that's systems-focused, sustainable, and conscious of consequence. (www.takka.co)• I consulted on UX optimization for a financial services client's new app, working closely with design and development partners• I led user research, including participant recruitment, surveys, and remote usability testing with the original software and each iteration of the UX redesign
-
Research ConsultantKaleider Aug 2016 - Nov 2016Kaleider® was an insights, strategy and innovation consultancy that specialized in uncovering human truths that drive meaningful business solutions.• I strategized data collection and recruited participants in 4 major cities for a qualitative market research project for a real estate client• I conducted statistical analysis of survey data collected for a brand identity project for a local institutional client
-
User Experience StrategistHuman Design Aug 2015 - Aug 2016Boulder, Colorado, UsAs the research team of one at this startup I served many roles and gained a lot of experience:• Conducted market research, empirical surveys, and qualitative user tests to guide design and development of several Human Design and MTHR products, working closely with dynamic teams of UX designers and developers.• Played an integral role in design sprints and project kickoffs: analyzing new clients’ products, positioning, competitive landscapes, and market opportunities; educating the internal team with the vital information; participating in the brand strategy brainstorm sessions on day one with each client.• Composed and hosted a series of webinars to train a client’s national sales team to use and sell a novel app to an unexposed market, incorporating long-term brand strategy, MVP app functionality as well as features in production, empathy for multiple target audiences, and long-term goals for brand awareness, user retention, and sales.• Strategized and launched a series of targeted A/B email campaigns to test the validity of our social good app MVP.• Traveled across the country to conduct in-person user tests with a client's local target audience.• Designed and conducted remote usability tests online as well, using InVision prototypes, published web apps, and competitors’ websites.• Spoke as voice of the user and audience expert for many projects, advising and aligning creative input toward the UX strategy. -
Local Market ResearcherFreelance Jul 2015 - Aug 2015• Helped purposeful brands uncover their core values and provided marketing strategy to tell their stories honestly. Collaborating with Kaleider and SCHOOL, I analyzed quantitative survey data and produced actionable reports for the client's app development team to pivot and produce a more effective iteration of the Katasi Groove app MVP. • On the qualitative side, I specialized in recruiting and connecting with local focus groups. Additionally, I assisted Kaleider in hosting a brand values ideation session and presented my research insights to the client’s board of investors.
-
Content ResearcherGreen Stone Jun 2015 - Aug 2015Remote, Us -
Account Planner (Researcher & Campaign Strategist)School. Jan 2015 - Jul 2015Boulder, Colorado, UsSCHOOL was an ad agency that grew brands & organizations with purpose-led strategy and meaningful, human-centric experiences.My responsibilities included market research, creative briefs, social media strategy, project management, digital content coordination, advertising ROI analyses and reporting to clients. -
Graduate Student ResearcherUniversity Of Colorado Boulder, Leeds School Of Business Aug 2012 - Dec 2014Boulder, Colorado, UsFull-time student, part-time research assistant, and part-time teaching assistant.I completed the PhD coursework requirements and graduate teaching program training requirements. I defended and published a Master's thesis in December 2014, and received a Master of Science degree in business administration.Throughout graduate school I worked part time as a research assistant (20 hours per week) rotating each semester for Professors John Lynch, Donnie Lichtenstein, Lawrence Williams, and Yacheng Sun.• I assisted with in-person and online data collection, data coding, grading, formula editing for journal publications, research group meeting coordination, and journal article collection and organization. • As a teaching assistant I led weekly lab sessions, graded all papers and exams, led exam review sessions and guest lectures. -
ProfessorUniversity Of Colorado Boulder, Leeds School Of Business Jan 2014 - May 2014Boulder, Colorado, UsI was the sole instructor for an undergraduate marketing major capstone course offered to seniors and juniors, MKTG 4550: Advertising and Promotion Management. I taught an integrated marketing communications approach to market research, positioning, promotional strategy, and creative implementation of advertising campaigns.
-
Lab Manager And Research AssociateDuke Neuroeconomics Lab Jul 2009 - Jun 2012Durham, North Carolina, Us• Coordinated and led data collection on 2 major studies over the course of 3 years: Aging and Risk (LaBar Lab) and Perception of TV Ads (Hoyle Lab)• Managed allocation of grant funding for 7 PhD students and 3 post-doctoral researchers• Hired and managed 14 part-time data technicians and research assistants -
Undergraduate Research AssistantDuke Center For Cognitive Neuroscience Aug 2008 - May 2009I spent my senior year working with Dr Nicole Huff in the LaBar Lab and wrote and defended a senior thesis on fear learning and extinction. We utilized the DIVE (Duke Immersive Virtual Environment) for 360° VR, mild electro shock, and measured galvanic skin response.
-
Field ManagerEnvironmental Action, Inc. May 2007 - Aug 2007Bristow, Oklahoma, UsOrganized and led teams of street canvassers in all boroughs of New York City, soliciting membership and donations to The Fund for the Environment. Responsibilities included training and management of employees, daily zone planning and strategy. -
Undergraduate Research AssistantDuke Center For Cognitive Neuroscience Sep 2006 - May 2007I worked as a research assistant in the Timing and Time Perception Lab under Ruey Chang and Dr Warren Meck.
Allison S. Skills
Allison S. Education Details
-
Duke UniversityPsychology -
University Of Colorado BoulderMarketing
-
University Of Colorado Boulder& Information
Frequently Asked Questions about Allison S.
What company does Allison S. work for?
Allison S. works for Moneygram International
What is Allison S.'s role at the current company?
Allison S.'s current role is Principal UX Researcher.
What is Allison S.'s email address?
Allison S.'s email address is al****@****ail.com
What is Allison S.'s direct phone number?
Allison S.'s direct phone number is +120324*****
What schools did Allison S. attend?
Allison S. attended Duke University, University Of Colorado Boulder, University Of Colorado Boulder.
What are some of Allison S.'s interests?
Allison S. has interest in Public Relations, Purposeful Marketing, Economic Empowerment, Environment, Consumer Culture Theory, Poverty Alleviation, Advertising, Science And Technology, Decision Psychology, Animal Welfare.
What skills is Allison S. known for?
Allison S. has skills like Research, Data Analysis, User Experience, Statistics, Ux Research, Usability Testing, Spss, Ux Strategy, Data Collection, Market Research, Consumer Behavior, Quantitative Research.
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial