Rustic Roots Winery is a brand new winery in the heart of the Saint Croix River Valley (opened Labor Day 2020). I joined the team a couple months prior to opening to establish protocols and policies, onboard and train the staff, order all initial tasting room supplies and manage wine inventory, and help the leadership team make final pre-opening decisions. Within a few months of opening we also launched our food service component of the business, and I oversee the kitchen and kitchen staff.Now that the winery is open, ongoing duties include day-to-day management of the tasting room, developing in-depth wine and hospitality training programs, inventory management, event planning and execution, management of all tasting room staff, and thinking about big picture items for the future.As of harvest 2021, I am also taking on winemaking roles, primarily in the realms of creative development and quality control.rusticroots.wine

Instructor for WSET Level 1, 2 and 3 courses in Wine.

As DTC Manager at Darcie Kent Vineyards, I oversaw all non-wholesale commercial activities, including managing the tasting room, wine club, and special events. I managed a team of about 12 part-time employees, including sales associates, supervisors and a wine club manager.

Responsible for growth, direction, and maintenance of the tasting roomCustomer service: assisting customers in wine selection and providing insight and educationDay-to-day operations, including inventory, budgeting, and scheduling

All HR responsibilities for a small company of approximately 11 employeesAccounting tasks using Quickbooks, including issuing purchase orders and invoices, and following up on Accounts ReceivableDay-to-day operations, including accounting, inventory management, and customer support (via Zendesk), and various marketing and public relations tasks

Copyediting all editorial material, including the weekly newspaper and all special inserts and seasonal publications Layout copy and photos using InDesign and other Adobe CS programs"Scouting out" and writing weekly articles

Everyday administrative support tasks, including filing, arranging travel, answering phones, and overseeing the officeManaging a warehouse of inventory and making sure that the company is compliant to national standards, some heavy lifting Human resources for a small, contactor-based company

Extensive research in a multitude of food-related areas, including health and nutrition, food trends, and blogsCopy editing recipes for both the magazine and upcoming cookbooks Assisting other staff members with their responsibilities