Allison Steeves Email & Phone Number

Itasca, Illinois, United States

Itasca, Illinois, United States

As a product operations specialist, my work includes project management to drive measurable progress against key Product initiatives to deliver customer value; communications for the timely, effective delivery of Product updates to field teams; and reporting to ensure Product is on track and accountable for delivery targets.

Itasca, Illinois, United States

I completed project initialization, kickoff, and closure tasks (meeting 100% of internal SLAs) in support of delivering on-time global RFx and security responses. I provided additional support to proposal managers, sales reps, and solution engineers working on responses by answering corporate questions, collaborating with internal SMEs, troubleshooting RFPIO, proofreading content, and ensuring all requirements are met.Beyond my work supporting inflight responses, I implemented project tracking processes and workflows in monday.com to increase productivity and gather data for reporting efforts. I managed dashboards to report on RFx and security volumes, turnaround times, and other important metrics for Presales leaders.I also created resources for the automation and enablement of team processes, which has included 5 process documents (ranging between 1,000–7,000 words each), an internal SharePoint site, and over 10 monday.com boards.

Worcester, Massachusetts, United States

I worked with the research development manager and associate director of WPI's RSI and FCP offices, respectively, on a variety of research development tasks. My responsibilities included creating proposal review checklists for WPI faculty, developing RSI's new Canvas page, conducting research and creating funder matchmaking summaries, and other administrative tasks, like managing RSI's Outlook mailbox and data entry for proposals in progress.

Worcester, Massachusetts, United States

I collaborated with the Interactive Media & Game Development (IMGD) and Social Science & Policy Studies (SSPS) program directors to build and redesign 40 department webpages in WPI's Drupal content management system.

Worcester, Massachusetts, United States

I proofread and edited 4,000–7,000-word faculty funding applications for a WPI faculty member. My work included adapting technical language and data into layman’s terms and managing multiple proposals simultaneously to meet application deadlines.

Worcester, Massachusetts, United States

I acted as a community manager and curator for WHM's COVID-19 Chronicles archive initiative. My responsibilities included digital exhibit construction, website design, and social media management.

I wrote and edited 300–550-word blog and content articles for customer requests and conducted independent research based on requested and proposed article topics.

Bs & Ba, Professional Writing & Interactive Media, 4.0

High School Diploma