Allison Ward, M.Ed Email & Phone Number

Engagement strategist with roots in education and consumer product development as an entrepreneur who led the Customer Relations team that helped grow a company from zero to $36M in just a few years. 📈I thrive on customer appreciation, which feeds my enthusiasm for finding or, better yet, creating solutions that speak to their unique needs. I combine knowledge from experience in business and education to become a partner who knows the interests and needs of employees in the learning and development space and to deliver on customer, client and vendor experiences.A few of my strengths are in:✔ Leading market penetration by leveraging unique industry insights✔ Developing and growing Customer Service teams ✔ Creating custom learning plans to train people of all ages✔ Exercising my philosophy of proactive customer engagement✔ Driving return on investment, incremental value, product renewal, and long-term successCheck out my success stories in the “Experience” section below. You’ll be impressed by my breadth of experience working with customers in private and federal organizations. I use the following skills when working with my customers:Customer Service Department Leadership, Customer Retention & Relationships, Professional Training, Team Development & Mentorship, Reporting & Analysis, Process Improvement, Customer Engagement Strategies, Internal / External Collaboration, CRM & Business Tools, Curriculum adherence & Development