Allison Westra Email & Phone Number

Coralville, Iowa, United States

-Facilitate all customer inquiries for non-standard requests of the quote to order process as well as manage all aspects of order placement. -Collaborate with stakeholders of multiple departments such as Sales, Finance, and Operations: gather customer requirements to determine the corresponding products and services, determine lead time and availability, and attain necessary approvals. -Develop training content and resources along with training new Custom Configuration Specialists in role expectations and responsibilities. -Contribute to team productivity by achieving set targets and problem solve for ongoing team improvement for accuracy and responsiveness

Coralville, Iowa, United States

Iowa City, Iowa, United States

-Support healthcare revenue management: investigate and verify patient insurance benefits and payments, identify claim complications or inconsistencies, maximize insurance reimbursement and minimize inappropriate self-pay billing.-Collaboration with patients, insurance companies, outside agencies, etc; as well as internal contacts to ensure accurate billing of medical claims and resolve patient account concerns. -Financially counsel and coordinate available financial assistance programs with patients as it applies to their healthcare accounts.

Iowa City, Iowa, United States

-Support pharmacy revenue management: benefits investigation, prior authorization and appeals, and copay assistance and process improvement. -Collaboration with patients, pharmacists, and insurance companies to enroll patients into the specialty pharmacy. -Ensure proper reimbursement and manage patient accounts for those whose medications are medically billed.

Dubuque, Ia

Dubuque, Iowa, United States

Bachelor Of Science (Bs), Chemistry

Major: Chemistry, Minor: Business

Liberal Arts And Sciences/Liberal Studies