Allison Winston Email & Phone Number

Charlotte, NC, US

Charlotte, North Carolina, United States

• Manage day-to-day operations of the city’s first alternative civilian response team, handling over 1,100 low-level 911 calls with a single unit since launching in March 2023.
• Analyze and report program data monthly, delivering actionable insights and driving data-informed decisions.
• Developed and refined program policies and operational processes, enhancing efficiency as the program scaled.
• Designed and implemented comprehensive training program for incoming clinicians.
• Train police officers, 911 call takers and dispatchers on the program, ensuring accurate and safe dispatching of calls.
• Engage with community stakeholders, presenting at public meetings and representing the program in broader discussions on public safety.

• Served as Homeless Management Information System (HMIS) system administrator for three Continuum of Care (CoC) implementations in North Carolina, developing trainings for users, monitoring data quality, and fulfilling.
• Managed a help desk supporting over 150 HMIS users, efficiently and professionally resolving inquiries and technical issues.
• Built custom reports for CoCs, guiding them through the development process and providing training to ensure proper usage and interpretation of data.

Charlotte, North Carolina, United States

• Administered agency HMIS database for 80+ end-users, providing ongoing trainings and technical support to ensure data accuracy and compliance.
• Monitored government and private grants, providing reporting to meet funder requirements.
• Identified and resolved data quality issues, implementing process improvements.
• Created internal monthly agency Impact Report, providing agency leadership with insights into program performance and outcomes.
• Developed and implemented COVID 19 policies and procedures for emergency shelter housing over 500 men in a congregate setting, ensuring their safety and compliance with public health guidelines.
• Managed Veteran Affairs Contract program, overseeing services for 10 veterans in the shelter.

Charlotte, North Carolina Area

• Led and supervised a team of four, successfully placing an average of 70 individuals into permanent housing annually.
• Cultivated and strengthened partnerships with key stakeholders including police, hospitals, Parks and Rec, and MEDIC, streamlining a referral system and improving coordination of care for clients.
• Led the Unsheltered Point in Time Count annually, facilitating all community planning meetings, training over 100 community volunteers and leading day-of efforts to ensure the count was comprehensive and conducted.

Charlotte, North Carolina, United States

• Conducted housing-focused street outreach targeting most vulnerable chronically homeless, connecting clients with needed resources and developing housing plans
• Completed Coordinated Entry assessments in the field
• Submitted 5 SOAR applications, all approved on first submission

Orange County, NC

• Maintained a caseload of 4-7 clients, all of whom have an SPMI
• Submitted 1 SOAR disability application, approved on first try
• Completed intakes and comprehensive assessments for new clients
• Developed client-centered treatment plans and evaluate progress towards goals at start of each CTI phase, making necessary adjustments
• Collaborated with other agencies to obtain affordable housing and needed resources in the community
• Presented updates on clients at monthly 100,000 Homes Task Force community meetings

Greater Nashville Area, TN

Master Of Social Work (M.S.W.)

Bachelor Of Science, Human And Organizational Development, Spanish