Oversaw daily cleanliness and organization of office common areas, meeting rooms, and kitchen.Coordinated with vendors for maintenance and restocking of office and kitchen supplies.Organized and maintained a welcoming and efficient workspace for employees.Ensured the office is stocked with snacks, beverages, and amenities that promote employee well-being.Performed additional duties as assigned to support office operations.

Conduct full cycle recruiting which includes identifying and submitting qualified candidates to positions that match their skill set. Negotiate compensation package for contract, contract-to-hire and direct hire positions and conduct weekly check ins with talents while on assignment.Assist field talents with the onboarding process and work closely with the compliance team to meet target start dates.Develop and execute recruiting strategies to meet the staffing needs and goals.Correspond with clients on talent assignments and current staffing needs.Attend staff meetings, training, and other company sponsored events as needed.Assist in training new hires.

Review and process orders using contract specifics to ensure that pricing matches information in the Builder SFA.Review inventory availability and coordinate with the procurement team on completing customer orders. Establish and maintain relationships with builder/installers and coordinate installation and delivery schedules. Process orders and follow up with builders on backordered items, return request and rescheduling installations.Reconcile and process installation invoices for payment and assist the accounting department with invoicing discrepancies.Assist tech team on service requests from builders.Create and maintain a list of active builder projects. Process dealer quotes as requested by territory managers.

Managed a high volume of inbound and outbound calls, chats and emails.Maintained excellent knowledge of products and services to understand the needs of customers.Assisted customers with their accounts, resolved issues and concerns, process orders and upsell on products.Work with management on establishing new employee training guidelines and train new team members.Work with team members on meeting and exceeding weekly goals.

Sales ManagementPrepared financial reports for board members and shareholders.Prospected physicians and investors to buy-in to the surgery center.Contracted and scheduled shared usage of the surgery center.Negotiated price and managed end-to-end procurement process with vendors.HRInterviewed, hired and onboarded new staff members. Responsible for providing HR support to a team of 20. Duties include: updates to employee files, processed benefit enrollments, and reviewed time cards to process payroll through Paychex, etc.Operations and ComplianceOversaw day to day operations, created and streamlined office procedures, trained new hires and resolved critical issues.Audited company expenses to reduce operating budget. Maintained licenses, certification, and insurance policies.

Conduct full cycle recruiting which includes identifying and submitting qualified candidates to positions that matches their skill set. Negotiate compensation package for contract, contract-to-hire and direct hire positions and conduct weekly check ins with talents while on assignment.Assist field talents with the onboarding process and work closely with the compliance team to meet target start dates.Develop and execute recruiting strategies to meet the staffing needs and goals.Attend staff meetings, training, workshops and other company sponsored events as needed.Correspond with clients on talent assignments and current staffing needs. Conduct client/facility visits as needed. Assist in training new hires.

Oversaw day to day operations, create and streamline office procedures, train new hires and resolve critical issues.Present treatment plans, financial arrangements and coordinated treatment and procedures as outlined in the treatment plan. Verify insurance benefits and obtain prior authorization for procedures. Processed insurance claims, collected and post payments to patient accounts.Routinely review, negotiate and update insurance contracts and fee schedules.Managed appointments, attended meetings and conferences as neededCorrespond with insurance companies, diagnostic facilities, pharmacies and pharmaceutical vendors. Negotiated price and managed end-to-end procurement process with vendors.Provide front and back office assistance as needed.

Coordinate treatment and proceduresVerify insurance benefits and obtain prior authorization for proceduresProcess insurance claims, collect and post payments to patient accountsRoutinely review and update insurance contracts and fee schedulesManaged appointments, meetings, conferences and deposition calendar Correspond with insurance companies, diagnostic facilities, pharmacies, pharmaceutical vendors and legal firmsMaintain medical recordsProcured inventory for office and medical supplies Provide back and front office assistance as needed

Coordinate treatment and proceduresVerify insurance benefits and obtain prior authorization for proceduresProcess insurance claims, collect and post payments to patient accountsManaged appointments, meetings, conferences and deposition calendar Correspond with insurance companies, diagnostic facilities, pharmacies, pharmaceutical vendors and legal firmsMaintain medical recordsProcured inventory for office and medical supplies Transcribe dictation for a variety of medical reportsProvide back and front office assistance as needed