Providing the link and ‘go-to’ resource between strategic project delivery teams and the wider university. Currently working on multiple projects including the replacement of a £15million student database and the introduction of a CRM model with AI functionality. Both projects impacting approximately 4,000 employees and 40,000 students across national and international locations. Adept at growing and nurturing relationships at all levels to ensure projects are aligned to the true business needs. Once designed and implemented using these relationships to land the solution correctly to add value to the end user and customer. Gathering user requirements and working with a wide range of stakeholders to produce innovative and efficient solutions.Responsible for writing and updating Business Impact Assessments identifying risks and presenting finding at board level. Managing conflicting priorities amongst key stakeholders and delivering difficult messages in a supportive but clear way. Negotiating and rationalising decisions aligned with the UWE values and long term strategy.

Working as a highly trained detective in a busy CID office. Covering the whole county of Gloucestershire investigating serious and complex crimes including murder, kidnap, rape and child abuse cases.Reacting quickly and decisively in fast paced and high-risk environments. Protecting the public from harm while maintaining evidential continuity in line with best practice and legal requirements. Supporting families and victims of serious crime whilst remaining impartial with a logical result orientated mindset.Security cleared to handle sensitive material and comfortable briefing senior officers on investigation developments and findings. Extensive experience in providing evidence in court and presenting findings to judge and jury. Confident when under pressure and calm when challenged or in unfamiliar territory. Received a Judge's Commendation from HHJ Lawrie and the Cheltenham Commander's Award for designing and implementing a new intelligence sharing operating model in neighbourhood policing.Qualified to the highest level in suspect and complainant interviewing. Achieving a Diploma in Advanced Suspect Interviewing from the University of Sunderland. Trained to conduct ABE interviews with vulnerable adults and children. I have also provided training, support and mentoring to new officers and tutees joining the force. I enjoy imparting my knowledge and sharing my experience to improve the overall service offering.

10 years employment with Allianz fulfilling several roles across the motor, home, legal and commercial insurance sectors. These various roles have give me experience in managing supplier relationships, claims handling, team management and process improvement. CII certified and at the time of leaving working towards becoming ACII. Trained and in Lean SixSigma and OPEX Methodology with a clear understanding of the broker, third party and direct market business models. Primary responsibilities at the time of leaving was to support various business interests by identifying opportunities for efficiency gains and improving the service offering. With a strong grasp of data and analytical models I was able to identify opportunities to improve, forecast benefits and track performance. Working in collaboration with key stakeholders I would then design, implement and monitor business change projects.