Ally B Email & Phone Number

Newcastle, New South Wales, Australia

Lead a team to ensure executive level support for the General Manager Service Delivery, and the senior Executive Leadership Team, regarding the coordination and submission of formal papers and reporting requirements. Oversee the timeliness, quality and accuracy of Board reporting, Senate Briefs, Annual Reporting, Ministerials, Ombudsman responses, approval Minutes and Memorandums within strict submission timeframes. Build and maintain relationships and process improvement to meet strategic objectives and coordinate the Directors within the Service Delivery group with processes, policies, business unit planning, audits, procurement, and daily tasks.

Leading a team in providing governance support to the executive team of DHA. This includes coordinating the drafting and submission of critical reports for the Board, Ministers and other stakeholders.

Newcastle, New South Wales, Australia

Newcastle, Australia

The Regional Housing Specialist is a regionally based role that liaises with defence members and their families on escalated or complex housing issues. The role involves the review, interpretation and application of defence housing policy and achieving DHA KPIs. I am involved with regional complaint management, work flow management and stakeholder management. As Administration Office Manager, I am responsible for the daily organisation and running of the regional office including reception, financial reporting and budgeting, human resource management and other relevant administration.

Newcastle, Australia

Defence Housing Australia (DHA) provide housing and related services to Defence members and their families across Australia. DHA also provide a long term property investment service for investors. DHA currently employ over 600 staff and its offices are based across Australia. The Business Support Manager is based in the Operations Support area of the organisation. I currently manage a team of three staff, who work as Operations Support in DHA Hunter Valley. This includes working with property managers to book appointments and calendar management, meeting tight deadlines, comply with Defence policy, achieving targets, manage budgets for the office, mentoring staff, as well as resolving customer complaints and ensuring compliance with policies and guidelines. This role is also involved with office management and administration of work vehicles, staff recruitment, preparing presentations and reports for the executive team.I have had exposure to acquiring and leasing new properties in the Hunter Valley for the business portfolio and experience in property management. I liaise with contractors, solicitors, real estate agents and lessors on a daily basis.

Newcastle, Australia

NIB is a Private Health Fund based in the Newcastle Area. The Finance Team and Premium Processing department are located in the Head Office in Newcastle. This role required leading a team of twelve staff in the premiums processing department to achieve daily processing targets for individuals and businesses paying thier insurance premiums. It included attention to detail, achieving KPIs, balancing figures and collecting arrears, achieving KPIs, customer enquiries, financial reports and staff development plans.

• Managed a team of 9 frontline employees• Manage sales targets, KPIs and business outcomes daily• Home Lending • Responsible for revenue and profit planning for branch• Manage and implement Customer Service Strategies• Time Management and Organisation• Personal development plans for staff

Newcastle Nsw

• Budget review and planning• Personal Assistant to the Area and Regional Manager• Business Review and creation of Business Plans • Coordination of staffing over 18 branches• Manager of corporate expenses for the area and fleet vehicles

Newcastle, Australia

The Net Leader Program is a 12 month accelerated development program that CBA has designed to fastrack individuals into Branch Management. It is only open to 30 individuals each year across Australia. It includes work in all areas of branch and retail work spaces, including Customer Service, Home Lending, Branch Management. It also encorporates a number of leadership and development programmes, such as Time Management, Public Speaking and Mentoring Groups.

Master Of Business Administration (M.B.A.), Human Resources Management And Services

Bachelor of Business - Major in Management Masters of Business Administration - Major in Human Resource Management

Bachelor Of Business, Human Resources Management/Personnel Administration, General