-In 2023 I averaged 130% quota attainment, and was top gun on my team 5 months out of the year.-I connect with potential fits for our accountant, broker, IT, and HR partnerships here at Rippling, evaluate their needs, and assist with connecting them to the best advisor for their interests. I manage an inbound pipeline, active calls in Outreach, chat on Qualified , and emails daily, along with maintaining task lists, email campaigns, and clearing reports in Salesforce. I assist with training events, supporting my colleagues with inquiries and customer issues, along with crafting education materials to fill gaps as needed.

I managed an experimental social media outreach and engagement program on behalf of the Sales organization with a focus on communication on Twitter.

I majored in Art History with a minor in Psychology. I graduated Summa Cum Laude with Honors and was awarded numerous grants throughout my tenure as a non-traditional undergraduate student.

Managed calendaring, travel, and correspondence for the Assistant Dean of Global Locations. Assisted with the routing of sensitive international agreements to the Provost and President. Coordinated and facilitated campus visits for international delegations from potential partner universities. Managed extensive international travel preparation, event registration, reimbursement, PCard forms, ordered office supplies for the team, and all daily office functions in a fast-paced environment, including answering emails and phone calls in a timely and professional manner.

Redesigned, overhauled, and maintained a professional artist website on Wix, including available original artwork, merchandise, biography, CV, and artist statement. Organized and maintained 30+ years of ArtBase records, including gallery inventory and sales, photographing artwork daily, and regular correspondence with galleries. Answered emails and phone calls in a professional manner, managed a professional Instagram account, prepared digital materials in Photoshop, and ordered office, art, and home supplies.

Managed two high-end business locations with a staff of 19 people split between both shops. Responsible for outstanding customer service, both internal and external. Set standards and policies for all matters of business. Handled all supply orders, assisted with tattoo designs, maintenance of two buildings, five annual conventions, multiple yearly fundraising events, interpersonal issues between staff, billing, training, hiring, and shop correspondence. Increased five-star Yelp, Google, and Square reviews through exceptional customer service and policy changes.

Handled all meeting room reservations for the Central Library, assisted both internal and external customers with paperwork and payment, processed all documentation, managed A/V for all meeting rooms, composed letters/emails for managers, processed awards documentation, ordered supplies for all departments monthly, and assisted with any other secretarial duties as requested.

Processed and organized all court paperwork, including up to 140+ data entries daily. Provided superior customer service and assistance in a busy public service environment. Utilized JIS, DIC, and Microsoft Office to complete all tasks. Executed new staff training, worked directly with Judges to provide court documentation and evidence, and maintained a massive database of case materials, both electronic and physical. Assisted citizens with filing paperwork, answered any questions regarding court actions via counter help, on the phone, or through email. Processed all court paperwork and evidence. Assisted Judge and Judge's Assistant (bailiff) with any tasks as requested.

Assist customers with all materials, including check-in, check-out, finding materials, processing fines, and reserving materials.