Ally J Fox Email and Phone Number

Guides practitioners through 75 & 90 minute Hot 26 classes.

Managing day-to-day operationsSet policies and processesPreparing weekly work schedules for staff and finding suitable replacements in cases of staff absenceOversee hiring and onboarding of new baristasTraining of new employees on drinks preparation and use of coffee equipmentCoordinate with vendors and order supplies, as neededReceiving delivered cafe supplies and verifying that the correct items and quantities have been deliveredEnsure employees work productively while maintaining health and safety regulationsAdvise staff on the best ways to resolve issues with clients and deliver excellent customer servicePreserve friendly rapport with customers to increase loyalty and boost our reputation Identifying strategies to retain and attract customersTrained to repair La Marzocco espresso machine

Coordinate and direct the successful, efficient, and profitable operation of the store in order to achieve business objectivesUnderstand and communicate daily, weekly, monthly and annual sales targets and KPI goals to employees Reinforce the expectation of superior customer service as the top priority for all employees Ensure that all customer grievances are addressed promptly and in alignment with company policiesEnsure that the store is maximizing sales and productivity through effective scheduling

Supervise and develop inventory staff and stockroom operationsManage and audit the store templateConduct cycle counts, identify inventory issues and make adjustments accordinglyStockroom organizationThorough knowledge of factory ordering process and how to properly complete an inventory request

Uphold store and employees to meticulous standards and document them with photos and daily checklistsRecord all sales and detail last year sales, daily and individual goals for employees to surpassReport hourly and end of day sales, deposits and employee sale hours to managers and L.A. H.Q

Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipate customer and store needs by constantly evaluating environment and customers for cuesAssist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

Develop enthusiastically satisfied customers all of the timeMaintain quality store operations, contribute to store profitability, and take responsibility to learn all aspects of the barista position

Provide accurate and timely reports to Area CoordinatorReiterate Lasell College student by-laws, and establish relationships with residentsOrganize monthly events for residentsWeekly duty rounds to guarantee safety among the residential halls

Contribute to the identification of new prospects for major donor supportConduct detailed biographical and financial research on a range of corporate, individual and foundation donors and prospective donorsAssemble evaluation reports on past exhibitions for major donors