Ally Murphy Email & Phone Number

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

• Fulfill all e-commerce orders and communicate with production team to ensure on-time delivery and shipping accuracy
• Oversee dropship and large PO’s via EDI for wholesale accounts including Nordstrom
• Resolve product issues with customer complaints through high quality customer service and expediting adjustments via phone, email, and Instagram
• Oversee intern hiring process (posting job listing, filtering resumes, coordinating interviews, etc.)
• Train new hire employees and interns on all operations including dropship, wholesale, and retail orders
• Distribute work strategically to operations team based on brand and operational goals (including product packaging, website fulfillment, inventory check, site audits, etc.)

Greater San Diego Area

- Contributed to the improvement of social media accounts to ensure that all content and tone of voice was uniform and engaging- Identified opportunities for new content, optimization and conversion improvement- Spoke with new and existing customers in person and via email to increase customer retention and generate business leads- Maintained an awareness.

Gilbert, AZ

- Participated in various aspects of the buying and operations process including analyzing and inputting data, merchandise planning, ordering, forecasting, advertising and marketing- Authored and reviewed daily reports for leadership and stakeholders, including best seller reports, sales-to-stock reports, and vendor recap reports using Microsoft Excel.

Scottsdale, Arizona

- Applied knowledge of latest trends to style and assist with design of client suits- Developed and managed relationships with over 100+ personal clients. Used Microsoft Excel to document all relationship aspects- Communicated with clients on a regular basis through email, phone, and in-person visits- Responsible for taking client’s measurements.

Scottsdale, Arizona Area

- Utilized extensive luxury product knowledge to achieve store goals in sales, productivity, and service- Exceeded daily sales goal of $4000 as a sales associate- Successfully applied previous knowledge of retail sales, business communications, and customer service to enhance client experience

Scottsdale, Arizona

- Style and sales consultant for luxurious resort wear- Increased and consistently achieved sales goals by timely addressing all customer service requests or concerns- Assisted with floor displays, collaborated with sales team, managed responsibilities such as shipments, markdowns, and sales goals

Bachelor Of Science - Bs, Retailing And Consumer Sciences, Senior

Activities and Societies: TREND Fashion Club, NRFSA (National Retail Federation Student Association) Club, Alpha Phi - Gamma Alpha.

Journalism- Public Relations, Freshman - Sophomore

Activities and Societies: Alpha Phi Sorority

High School

Activities and Societies: National Charity League, Junior Purple Society, Scottsdale Honors Cotillion