Alexandra Caston Email & Phone Number

Toronto, Ontario, Canada

Markham, Ontario, Canada

Whitby, Ontario, Canada

• Consults on inbound sales inquiries via telephone, email, and text in a dynamic, fast-paced, high-volume environment• Runs the office when the manager is absent through effective task delegation and supporting my coworkers as their touchpoint for any client or billing issue that arises• Manages marketing and digital media accounts such as company social medias, websites/ landing pages, and Google accounts• Consolidates billing, invoicing, purchase orders, and client concerns on company’s CRM system• Manages Health & Safety department transforming the company from 60 to 95% compliance within two months of policy analysis• Demonstrates organizational and multitasking skills, ability to thrive in a strenuous workplace, and an aptitude for critical thinking and challenging problem solving

Whitby, Ontario, Canada

• Shadowed the Senior Financial Planner and President, gaining insight into financial planning, investment management, investmentproduct selection, sales of financial products and understanding of the company’s corporate operations• Entered client financial data into planning software, updated client account information and completed client meeting notes in CRM software ACT• Demonstrates insight into the financial services industry and having an appreciation for how financial products help clients meet their needs

Dublin, Co. Dublin, Ireland

• Conducted market research for potential client acquisition, managed marketing collateral inventory, designed the promotion planand the content for a variety of large events via social media platforms and email, created and analyzed the Export Industry Awards 2019 coverage summary to assess the success of the marketing campaigns, operated CRM and account management/automation platforms including OnePage and Hootsuite• Demonstrates adaptability, resiliency, keenness, determination, and confidence through learning to work and produce high quality deliverables in a foreign country with a diverse team of colleagues with respect to cultural norms and language

Kingston, Ontario, Canada

Worked part time at the busiest coffee shop on the Queen’s University campus while balancing my academics and extra curriculars.

Whitby, Ontario, Canada

Worked in the bakery and stocked shelves, took customer orders, decorated cakes, conducted inventory checks, and baked.

Whitby, Ontario, Canada

Worked 25 hours a week part time as a cashier while successfully balancing academics and extra curriculars.

Oshawa, Ontario, Canada

Worked in the Family and Criminal Law Branches and helped proofread court dockets as well as other administrative work.

Bachelor Of Commerce - Bcom, Commerce

Activities and Societies: General Director, Queen’s Leaders Engaging in Change • Lead and oversaw all functions of QLEC in terms.

Bachelor Of Commerce - Bcom, Commerce

• Studied abroad on an academic exchange in Mannheim, Germany for the fall semester • Course concentration in finance, tax accounting.

High School Diploma

Activities and Societies: Club President of Sinclair DECA• Ontario Academic Scholar, Academic Honour Roll recipient, and winner.