Alice C. Email & Phone Number

Los Angeles, California, United States

• Spearheads collaboration efforts with Subject Matter Experts (SME) to design, develop, and revise trainings, resulting in tailored solutions for cross-functional teams to improve overall training effectiveness and.
• Identifies organizational learning and development needs implementing tailored solutions that improved team performance.
• Played a key role in Learning Management System (LMS) migration, integration, and implementation.
• Executes and validates test scripts in Veeva Vault Sandbox and Production environments, ensuring seamless functionality and adherence to regulatory compliance guidelines.
• Developed and facilitated all Train the Trainer courses for Veeva Vault implementation, equipping 50+ trainers with the necessary skills to drive user adoption.
• Transformed annual instructor-led trainings into eLearnings through the execution of the ADDIE model.

Greater Los Angeles Area

• Launched Virtual Reality (VR) Innovation project for all manufacturing departments.
• Analyzed onboarding process and identified gaps, resulting in streamlined processes across all businesses
• Championed the DEI training initiative
• Aligned training department's vision and mission with learner-centered training designs
• Created the department Brand Book, establishing consistent branding guidelines for all training materials, resulting in a cohesive and professional image across all training.
• Revamped the Trainer Development Program for on the job training by remodeling the learning structure and creating opportunities to apply skills in a classroom setting.

Seattle, WA

• Orchestrated and executed all development-related fundraising events, procurement, and projects.
• Streamlined event workflows, resulting in increased efficiency and reduced costs while maintaining high-quality standards.
• Managed negotiations with vendors to ensure cost-effective contracts, reduce expenses and maximize budget allocation for program enhancements and student enrichment initiatives.
• Headed all volunteer committees for Auction and Development events.
• Orchestrated 2 successful auctions, surpassing the $180,000 goal.
• Collaborated in the design of the Social Emotional Learning Program, integrating global competency components to foster holistic student development and cross-cultural understanding.

Temple City, CA

• Directed all administrative components of the after-school program, optimizing attendance, teacher management, program registration, reporting, parent communication, professional development workshops, and curriculum.
• Managed a team of 15 across 3 locations, fostering collaboration, communication, and consistent achievement.
• Implemented streamlined systems resulting in increased efficiency and improved customer satisfaction.
• Led and maintained high-level of customer service with faculty, staff, parents, and community members.

Master Of Education - Med, Learning, Design, And Technology

Bachelor'S Degree, Early Childhood Education And Teaching