Ping Fu Email & Phone Number

Richmond, Bc, Ca

Richmond, British Columbia, Canada

• Coordinating import, export, and local shipments by collaborating with production and QA departments, carriers, and cold storages • Liaising and collaborating with suppliers to obtain necessary import documentation • Negotiating pricing and managing shipment-related information with carriers for inbound and outbound shipment• Maintaining regular contact with freight forwarders and carriers, ensuring the timely delivery of import and export orders via ground, port, or air• Proactively engaging with customs brokers to ensure the timely accepted entry of shipments, contributing to minimizing delays• Continuously monitor inventory levels and collaborate closely with the production team to uphold appropriate and sustainable inventory levels aligned with customer order forecasts• Collaborating closely with the production and purchasing teams to meet customer delivery deadlines for perishable products• Swiftly coordinating customer-initiated changes with the production team • Providing exceptional customer service by addressing inquiries, resolving issues, managing complaints and processing orders• Managing sample shipments, including preparing customs documentation, ensuring proper packing, and selecting shipment methods based on destinations• Organizing and managing export documentation to ensure accurate documentation and certification in compliance with U.S. Customs • Preparing export meat certifications and fish certifications, and Certificates of Origin• Performing Order Desk duties as needed, including covering colleagues on vacation• Verifying inbound and outbound shipment invoices, including invoices related to cold storage charges, with an average volume of 120 invoices per week • Successfully coordinated with freight forwarders, carriers, and cold storage to load three export containers and send them to the port within 48 hours after the 72-hour strike notice issued by ILWU on July 19, during the B.C. port strike in 2023

Hong Kong Sar

• Analyzed sales data, supply market trends and consumer insights in order to identify business opportunities• Discussed pricing with managers in order to meet internal budgets and financial KPIs• Harmonizing inventory planning based with sales forecasts• Worked closely with the sales team to prepare the business plan and determine supply needs• Maintained a good relationship and partnering with suppliers• Monitored inventory levels and ensure the optimal inventory

Hong Kong Sar

• Maintained a close relationship with customers by providing support and answering their enquiries• Worked on volume deals with customers • Worked with overseas office on sales, inventory forecasts, and sales orders delivery• Handled complaints from customers• Reviewed sales performance regularly• Prepared sales reports and market reports for senior management• Arranged air shipments with freight forwarders to deliver orders to overseas customers• Exchanged Bill of Lading for Delivery Order (D/O) with the shipping line when needed• Arranged trucking to pick up containers from the port

Hong Kong Sar

• Followed up on the new orders • Prepared sales confirmation• Placed orders• Kept track on shipment schedule• Coordinated with the overseas plant to make sure the orders to be shipped on time• Coordinated with the overseas forwarder on flight orders• Provided customers the shipment schedule• Followed up on the shipping documents

Hong Kong Sar

• Served as an Assistant in a research project• Prepared research brief and questionnaire• Performed data entry and analysis• Wrote reports• Collected information from internet, newspapers, magazines, library, etc.• Coordinated presentations• Arranged the presentation• Reviewed the presentation prepared by an external agency• Assisted the team in tracking results of the advertising study

Postgraduate Degree, Supply Chain Management, Distinction

During my time at the St. Lawrence College, I took a variety of courses related to leadership, project management, inventory and material.

Bachelor'S Degree, Sociology, Upper Second Class Honours