Alejandra Ospina Email & Phone Number

Naples, Florida

Naples, Florida Area

Medical Office Receptionist / Medical AssistantServes patients by greeting and helping them: Scheduling appointments Maintaining records Data Entry on Medical Software – Billing AccountsMedical Office Receptionist Job Duties Welcomes & greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patient’s.

Naples, Florida Area

• Family medicine office providing complete care to infants, children, adolescents, adults and the elderly. Assisting acute and follow up visits. Performing Preventative Screenings as Urine dipstick, Strep Throat.
• Management of more than 200 inbound and outbound calls a day, tasking messages to providers and responsible for carrying out and completing the requirements of the patients, pharmacies and different doctor’s offices.

Cleveland/Akron, Ohio Area

Thomas F MCcafferty Health Center - Externship: 200 hours - Cleveland, Ohio 2014Family Practice – Pediatric-OB and LGBT clinics Responsibilities included assisting with:performing EKG’s, administering PPD’s, CPR certificated, performing physical therapy, obtaining vital signs, charting, scheduling patients, urinalysis, ordering patient medications, serve.

• ERNST & YOUNG – Interviewer for the Work Opportunity Tax Credit ProgramCLEVELAND, OHIO June 2012 - May 2013
• New Applicants Interviewer
• Contact businesses or private individuals by phone, email, or fax.
• Delivers proper information in regards to follow up
• Describes WOTC and the purpose of the required forms
• Responds to questions Follows up on initial contacts

• MARRIOTT INTERNATIONAL – Marriott Global Reservation Sales and Customer CareSOLON OHIO Nov 2011 - June 2012
• Processing all incoming phone calls from customers and managing all requests, changes and cancellations.
• Interacting with a diverse customer base
• Answering questions about property facilities/services and room accommodations
• Utilizing sales techniques to maximize revenue.

Diploma, Medical/Clinical Assistant, Gpa 3.45

Medical Terminology Patient care concepts Hematology and Phlebotomy Minor Office Surgery Vital Signs Pre-Authorizations Organizing and.

Bachelor'S Degree, Psychology