Manage all HR, Payroll and Operational functions to meet staffing needs for a major airline. Provide support to airline managers to ensure satisfaction and employee retention. Assist with formulation of strategic and operational objectives to increase and oversee $4M budget ensuring all operations are conducted in the most cost-effective manner. • Human Resources Management and Payroll Management of over 50 employees• Oversee $4M budgeting, reporting, planning, and auditing• Implemented a Healthcare Benefits program for all employees within the organization• Work with CEO to determine values and mission, and plan for short and long-term goals• Improved payroll process to shorten payroll processing time from 3 days to 1 day• Designed and implemented an electronic filing system to improve efficiency and organization for the company• Register the company to do business in states across the U.S.• Implemented an onboarding program to streamline the new hire process• Act as the liaison between contractors and hiring managers to resolve employee relations issues • Developed and implemented a comprehensive employee handbook• Created a company intranet site through SharePoint to improve communication between company and contractors• Formulate strategic and operational objectives• Examine financial data and use them to improve profitability• Manage budgets and forecasts• Successfully perform bi-monthly payrolls for over 50 employees utilizing ADP Run and generate reports, process changes, and ensure compliance with all federal, state, and local requirements • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Hired as a part-time Executive Assistant to the CEO. Promoted to Clinical Services Coordinator. Implemented an onboarding process to expeditiously hire telemedicine medical providers due to the Coronavirus (COVID-19) pandemic throughout the United States.• Help maintain executive’s appointments/calendar by planning and scheduling meetings, conferences, and travel• Assist the Marketing Team to enhance the company’s presence on our Social Media platforms, utilizing Hootsuite, Facebook, Twitter, and Medium, as needed• Helped to implement an onboarding process to quickly hire telemedicine medical providers throughout the US in an effort to assist in the Coronavirus (COVID-19) pandemic

Hired as Recruiting Assistant, but cross-trained into Human Resources due to interest and company reorganization. Assisted the Recruiting Director, Recruiters and the HR department. Executed various tasks to ensure the efficient operation of the HR and TA Depts.• Successfully onboarded new hires• Handled all COBRA administration in compliance with federal regulations• Created and implemented a document control system to ensure version control and accuracy• Implemented a company-wide document format template to use for company policy, forms, process guides and surveys• Ran reports and updated employee info, etc. for the Commercial and Federal employees through Paychex (HRIS system)• Member of the Employee Engagement and Recognition Committee where we created an awards program to recognize outstanding employee performance• Successfully managed social media marketing on popular platforms to include Google+, Twitter, Facebook and LinkedIn• Implemented and monitored a targeted outreach plan to increase community recruiting outreach efforts in conjunction with Recruiting needs and staff to generate a pipeline of passive candidates• Led the job posting process, continued to identify cost effective solutions, and spearheaded the operational effectiveness for the job posting process• Enhanced the candidate submission processes and overall candidate experience through timely follow-up and initial phone screen• Monitored recruiting metrics through ATS Clear Company to measure effectiveness of outreach program• Managed and maintained various reports from ATS, CRM and from other software applications• Promoted company mission through all social media facets, networking events and recruiting fairs• Partnered with internal teams to generate new sourcing tactics, leveraged resources, and innovated recruiting processes• Built applicant sources by researching and contacting associations, Universities, media, job board candidates, Internet sites, and social networking

Provided personalized secretarial and administrative support in a well-organized and timely manner. Acted as the administrative point of contact between the Financial Advisors and internal/external clients. Successfully routed all correspondences for phone calls and messages. • Assisted Financial Advisors with meeting preps, i.e. Profit and Loss budgeting, Cash Balance reports, General Ledgers, Lifestyle Expenses, etc. using Money Tree, QuickBooks Pro • Coordinated meetings and phone calls between clients and Financial Advisors• Proofread and finalized transcripts to go out to clients• Monitored office supplies and research advantageous deals or suppliers to keep the office well stocked• Efficiently performed all scanning, faxing, filing and emailing on a daily basis

Deliver full life-cycle recruiting to meet hiring demands. Sourced, screened and prepared candidates for interviews with hiring managers. They may even conduct final interviews themselves and offer job candidates compensation packages. Acted as the public face of the company during the recruiting process to ensure positive candidate experiences from the initial application to the final on-boarding process. • Reviewed resumes to look for qualified candidates• Conducted pre-screen interviews via the telephone daily• Established a strong internal/external sourcing network• Worked using the applicant tracking system for candidate development and effective onboarding of new hires• Maintained candidate pipeline• Marketing and Advertising to promote open positions via social media, job fair events and through customer contact• Compiled data and tracking reports to track weekly hiring needs• Coordinated job fairs and travel arrangements throughout the U.S. and Canada• Supported the Talent Acquisition Department in the U.S. and Canada with administrative duties• Assisted Team Leads and other executives with administrative projects• Assigned as lead on numerous projects to help with high volume hiring ramp-ups and manage the teams progress

Initially hired as a Receptionist and was promoted (3 times) to Office Assistant, Project Manager Assistant, and ultimately, Contracts Administrator. Assisted higher-level management with daily financial matters, including but not limited to, billing preparation, bookkeeping, invoicing, light collections, AP/AR, and research. • Created financial spreadsheets, Contract/Change Order/Subconsultant/Proposal/Budget preparation, tracking logs/reports/memos• Reduced the office overhead deficit by at least 10% each month, for six months in a row• Assisted six Project Managers with document preparation, i.e. proposals, business letters, etc. Daily telephone contact with Clients. Proposal/Contract/budget preparation for new projects• Handled travel arrangements for office executives• Assisted Office Manager with daily duties, including but not limited to, HR support and contracts, Accounts Payable, office supplies ordering, liaison with building management, vendor set-up, scheduling and event coordination/set-up• Answered multi-lines phones, screened calls, typed documents and handled incoming/outgoing mail

• Immediately responded to emergency situations and routine drills• Used reasonable force when necessary to prevent a direct threat to the health and safety of individuals in jail facilities• Supervised inmate feeding and monitored those with special dietary needs• Supervised the cleaning of jail housing area• Supervised inmate movement within the facility• Distributed mail, hygiene items and approved items to inmates• Supervised inmate recreational activities• Effectively utilized emergency equipment including all fire and emergency medical equipment (e.g., air packs, fire extinguisher, fire hoses, medical back boards, etc.)• Enforced all applied rules and regulations of given position• Remained current on all departmental and bureau policies and procedures. Ensured that these policies were followed and applied• Handled volatile situations quickly, responsively and professionally• Maintained control and custody of inmates during tour of duty• Maintained safety and security of facilities assigned• Completed mandatory paperwork relating to the custody and care of inmates• Produced legal documents required in daily performance of duties• Conducted security checks as required• Attended and completed all training required by statute or TCOLE to maintain required certification(s) and (licenses)• Performed all other related duties as assigned