Allyson Ahern Email & Phone Number

Bellevue, Washington, United States

Seattle

• Managed book of business across various states - $10 million in 2019 with 45 external sales representatives and over 2,000 accounts
• Provided support to onboard customers, cross-selling additional products and proactively identifying and mitigating issues to reduce churn
• Exceeded performance goals to ensure long term success for the business and customers – 60 completed sales in 2019
• Launched campaigns remotely to ensure customer retention, led customers through entire platform… Show more
• Launched campaigns remotely to ensure customer retention, led customers through entire platform including initial sale to re-sign – 22 campaigns with $130k raised
• Recovered funds for over 200 accounts totaling over $800k - worked as the liaison between customers and a third-party payment processor to obtain additional information needed to release funds

Greater Seattle Area

• Provided quality customer service and expert product knowledge to meet department sales targets
• Catalogued merchandise, tracked daily sales and executed promotions to retain customers
• Worked cross-functionally with other departments to ensure customer satisfaction – collaborated with sales associates to select product for various customer needs

Bellevue, Washington

• Planned and executed weekly practices for a team of 12 players – provided drills and exercises to teach basic skills and foundations for the sport
• Constructed rosters, coordinated team activities alongside parents and communicated scheduling for monthly tournaments
• Effectively facilitated conflict-resolution regarding issues of playing time and other team concerns

Redmond, Washington

• Trained student athletes with a wide range of volleyball knowledge and skills to work as a team
• Planned daily drills for practice, effectively communicated schedules and activities to parents
• Facilitated conflict-resolution between players regarding issues of playing time, team chemistry and skill development

• Contributed to the program website by researching, updating content, writing press releases and feature stories
• Provided support at events including gathering quotes, keeping game notes and updating social media feeds
• Provided commentary for online streamed volleyball matches

• Provided assistance in setting up the press box before games, including distributing statistics to teams and members of the press
• Gathered information needed for post-game notes throughout the game, as well as collecting opposing manager quotes after the game in a timely manner