- Spearheaded the implementation of a new CRM system, enhancing customer relationship management and data tracking.- Developed and instituted a new project tracking system, improving project visibility and efficiency.- Streamlined operational processes, resulting in increased productivity and reduced turnaround times.- Assisted in account management, managed relationships from lead to client, creating strong client relationships and ensuring customer satisfaction.- Compiled, reviewed, and distributed comprehensive monthly reports, providing key insights for strategic decision-making.- Supported executive functions, including scheduling, communication, and administrative tasks.

- Managed business's inbox by properly sorting through all mail, categorizing new documents, forwarding client communication to the appropriate team member, paying incoming bills, etc. - Created workflows, implemented new processes, and documented SOPs- Conducted bookkeeping including logging receipts, generating monthly sales tax reports, tax season prep, track expenses- Curated social media content for Instagram & Pinterest (including creating reels, daily posting, pinning blogs)- Executed project management by overseeing each wedding's timeline and due dates are met- Performed market research and assists in editing website SEO

- Manages C-suite's inboxes and calendars- Books travel and creates detailed itineraries for large parties- Liaison for marketing team, documenting their progress, and managing their deadlines & project management- Filling out strategy documents for trade shows- Coordinates ordering company's collateral- Manages CEO's inboxes, demanding calendar, and sits in meetings for note taking- Note-taking

- Manages calendar and email of a business owner and parent- Created and maintained a hiring funnel for dance studio- Conducts payroll for staff biweekly, charging tuition for enrolled students, and basic bookkeeping- Handles enrollment & studio organization - Maintains highly confidential personal information

- Created and maintained a hiring funnel, from reviewing candidates, scheduling interviews, and onboarding new employees. - Conducted invoicing for clients monthly- Prepared new client contracts and proposals- Performed website maintenance and updates - Managed executives' calendars - Handled all client invoicing - Basic video editing (iMovie)

- Managed inboxes, owner's calendars, and scheduling logistics of events- Created marketing materials, including flyers, designing new menus, and slideshows for speaking events- Performed website maintenance - Point of contact and liaison between clients and managers - Conducted all invoicing and tracking payments and deadlines

- Supported team of 15+ directors, producers, and designers.- Coordinated a range of administrative errands, managing errands, allocating scripts, keeping inventory- Assisted in travel